Southland Rehabilitation and Healthcare Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 154 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low staffing rating (2/5 stars)
- High staff turnover (52%)
Above average in Texas · Below recommended RN staffing · Above average staffing · $188,884 in fines · Very few deficiencies
What this means for your family
This facility is an excellent choice for short-term rehabilitation, as the therapy team is frequently cited as being top-tier and highly motivating. However, if you are considering long-term care, you should proactively ask about current staffing levels and how they ensure timely hygiene care during busy shifts.
Google Reviews
Google Reviews
154 reviews analyzed“Families considering Southland Rehabilitation and Healthcare Center will find a facility highly praised for its exceptional therapy team and compassionate nursing staff. While the vast majority of reviewers highlight a clean, professional, and warm environment, there are isolated but serious reports regarding staffing shortages and neglectful care.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional rehabilitation and physical therapy team
- Compassionate and attentive nursing staff
- Clean and well-maintained facility
- Welcoming and professional admissions process
Concerns
- Staffing shortages leading to delayed care (mentioned by 2 reviewers)
- Inconsistent cleanliness or hygiene maintenance (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
The owner frequently uses the reviewer's name to personalize responses and acknowledges specific praise regarding staff and care. While some responses are brief, they maintain a professional and appreciative tone.
Questions for Your Tour
- 1We've heard wonderful things about your physical therapy team; could you tell us more about how the rehab program works for new residents?
- 2With such a large community of 150 residents, how do you ensure that every person receives timely attention and care during busy shifts?
- 3What specific routines or daily activities do you have in place to keep residents engaged and socially active?
- 4How does the facility manage cleanliness and hygiene maintenance throughout the different wings of the building?
- 5In the event of a medical emergency during the night, what is the protocol for getting immediate care for a resident?
- 6We noticed the admissions process is very professional; what can we expect in terms of communication with the nursing staff once a loved one moves in?
Personalized based on this facility's data
Key Review Excerpts
“The level of professionalism, compassion, and genuine dedication to patient care is truly exceptional. Every member of the team brings positivity, encouragement, and expertise to their work.”
“The therapy team is motivating, energetic, and deeply invested in each patient’s progress, celebrati”
“The staff are so nice and helpful! Thank you for taking care of my loved one”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
1
measures
4
measures
Residents needing more daily help over time
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has concerning patterns with families filing complaint reports that triggered 6 deficiencies across recent surveys. Recurring issues include safety supervision and accident prevention, infection control problems, and medication management errors. While the facility has corrected most violations, the repeated problems with basic care quality and the fact that families felt compelled to file formal complaints warrant careful consideration during any visit.
Feb 26, 2026Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nov 11, 2024Complaint2
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Nov 6, 2024Routine5
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Oct 29, 2024Complaint1
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Aug 21, 2024Complaint3
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Oct 18, 2023Routine7
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Federal Penalties
Fine
Oct 29, 2024
$180,730
Fine
Aug 21, 2024
$8,154
Ownership & Operations
Who Operates This Facility
Liberty County Hospital District no 1
for profit
PINEY LUFKIN HEALTHCARE, INC
PATRICK GLAZEBROOK
Chain Affiliation
The Ensign Group
338 facilities nationwide
Chain avg rating: 2.9/5 · Rank 24 of 84
Ownership & Management
Owners
Liberty County Hospital District no. 1
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
154 reviews from families & visitors
Official Website
Visit southlandhealthcare.com
Medicare data downloads
Original nursing home datasets
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