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Pinecrest Retirement Community Assisted Living Unit

Families consistently rate this highly — reviewers highlight compassionate and attentive nursing staff. Schedule a visit to confirm the fit.

1302 Tom Temple Drive, Lufkin, TX 7590478 bedsLicensed & Active
Source: TX HHSC — view official record
Google rating
4.8/5

based on 72 Google reviews

5
4
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Pinecrest Retirement Community Assisted Living Unit Assisted Living in Lufkin, TX — Street View
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What this means for your family

Pinecrest is an excellent choice for families seeking a high-standard, clean, and emotionally supportive environment for loved ones in rehab or memory care. The staff's dedication to treating residents like family is a standout feature. However, if your loved one requires intensive medical monitoring, you should verify the availability of physicians on weekends to avoid the issues reported by a previous family.

Google Reviews

Google Reviews

72 reviews analyzed
Pinecrest Retirement Community is highly regarded by families for its exceptionally warm, compassionate staff and its beautiful, well-maintained campus. Reviewers frequently praise the facility's cleanliness and the high quality of care provided in both rehabilitation and memory care units. While the vast majority of feedback is glowing, one critical report highlighted concerns regarding physician availability on weekends.

Quality Themes

Tap a score for details
Food9.0Staff10.0Clean10.0Activities8.0MedsN/AMemory9.0Comms9.0ValueN/A

Strengths

  • Compassionate and attentive nursing staff
  • Beautiful, clean, and well-maintained grounds
  • High-quality rehabilitation and therapy services
  • Welcoming and friendly atmosphere for residents and visitors

Concerns

  • Physician availability on weekends

Rating Trends

Tap a year to see what changed

234'16(2)'19(2)'21(4)'23(7)'25(25)'26(3)

Distribution

5
64
4
5
3
0
2
0
1
2

How They Respond to Reviews

87%response rate
Good

The owner provides highly personalized and emotionally resonant responses that frequently reference specific residents, staff members, or details mentioned in the reviews. They use warm, enthusiastic language to reinforce the community's caring atmosphere.

Questions for Your Tour

  • 1We've heard such wonderful things about how attentive and compassionate the nursing staff is here; how do you foster that culture of care among your team?
  • 2Since the grounds are so beautifully maintained, what kind of outdoor activities or garden strolls are available for residents?
  • 3How do you manage medical oversight and physician access during the weekends?
  • 4For a resident needing extra support, what specific features of your memory care certification are most integrated into their daily routine?
  • 5We are looking for a welcoming environment for our loved one; how do you help new residents integrate into the community and make friends?
  • 6Could you tell us more about the rehabilitation and therapy services available on-site for residents who may need physical support?

Personalized based on this facility's data


Key Review Excerpts

The staff was very patient and kind to her. The physical and occupational therapist pushed her in therapy and she made such amazing progress under their care.

Rehab patient's family · 2024★★★★★

The staff are very professional from the front desk to the dining to the maintenance staff. The place is always clean and walkways are clear and safe for him.

Long-term resident's family · 2025★★★★★

I was very touched with how well the staff knows their residents and the love and concern they have for them!

Home health professional · 2025★★★★★
Source: 72 Google reviews

State Inspection History

State Inspections

Source: Texas Health & Human Services Commission

1total
5deficiencies

Key Findings

The most recent comprehensive inspection on January 04, 2024, showed no new violations. While there were several life safety code violations recorded in November 2018, most of those issues were addressed and corrected by late 2018, and no active enforcement actions are currently listed.

Nov 29, 2018Routine

Life Safety Code (5 violations)

Life Safety CodeCorrected Dec 29, 2018

The facility failed to ensure the common wall between the facility and another occupancy had a fire rating of at least two hours.

Life Safety Code

The facility failed to comply with Chapter 19 of NFPA 101.

Life Safety Code

The facility failed to provide reasonable access and/or necessary equipment for maintenance, testing, and servicing of equipment.

Life Safety Code

The facility failed to provide lighting levels in compliance with licensing standards for assisted living facilities.

Life Safety CodeCorrected Dec 29, 2018

The facility failed to provide the required sprinkler system to meet NFPA 13.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Mrc Pinecrest

Organization Type

nonprofit

Management Company

METHODIST RETIREMENT COMMUNITIES

Administrator

JULIE JOHNSON

Source: State licensing data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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