Larkspur
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 132 Google reviews
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What this means for your family
Larkspur is an excellent choice for patients focused on intensive rehabilitation, as their therapy team is consistently rated as top-tier. However, if your loved one requires high-dependency nursing care, you should closely monitor response times to call lights and verify the consistency of hygiene protocols during your visits.
Google Reviews
Google Reviews
132 reviews analyzed“Larkspur is frequently praised for its beautiful, modern building and an exceptional rehabilitation and therapy department that helps patients regain mobility. However, families should be cautious regarding inconsistent nursing care, with multiple reports of delayed responses to call lights and issues with hygiene and medication management. While many find the administration and activity staff to be warm and professional, there are serious allegations regarding neglect and lack of communication during transitions of care.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional rehabilitation and therapy services
- Beautiful, well-maintained, and clean facility
- Friendly and professional administrative staff
- Engaging activity programs and social staff
Concerns
- Slow response to call lights and patient needs (mentioned by 4 reviewers)
- Inconsistent hygiene and cleanliness of residents (mentioned by 3 reviewers)
- Nursing staff appearing distracted or unengaged (mentioned by 2 reviewers)
- Issues with food quality and dietary accuracy (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
The owner relies heavily on a library of templated responses, often using the same phrases for different reviews. While they attempt to personalize some 5-star reviews by including the reviewer's name, the content remains largely repetitive.
Questions for Your Tour
- 1We've heard wonderful things about your rehabilitation and therapy services; could you tell us more about how the therapy team works with residents to maintain their mobility?
- 2It's great to see how much the administration engages with feedback from the community; how does the leadership team use resident and family input to implement improvements?
- 3What specific steps are in place to ensure that call lights are answered promptly and that staff are attentive to residents' immediate needs throughout the day?
- 4Could you walk us through your process for medication management and how you ensure accuracy and safety for every resident?
- 5How does the dining team manage specific dietary requirements and nutritional needs to ensure every meal is both accurate and high quality?
- 6We'd love to hear more about the daily activity calendar and how the social staff helps residents stay engaged and connected with one another.
Personalized based on this facility's data
Key Review Excerpts
“The Rehab department is above all others! The building is lovely and well maintained!!”
“The therapy staff is awesome and got me from being in a wheel chair to walking unassisted again.”
“I found her in bed twice with food under the covers and behind her. Not acceptable. One time involved hamburger patties stuck to her back, rice, scrambled eggs, and potatoes under the sheets.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
2
measures
3
measures
Residents whose walking got worse
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaints about this facility, with serious concerns including abuse protection and resident financial protection appearing across surveys. The most recurring issues involve infection control, medication management, and basic daily care assistance, with these problems persisting through multiple inspections from 2023 to 2024. While the facility has correction dates for deficiencies, the pattern of repeated violations in critical care areas suggests ongoing quality concerns that families should carefully consider.
Dec 2, 2025Complaint3
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Apr 23, 2025Routine6
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Jan 7, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jun 25, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Mar 6, 2024Routine12
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Emergency Preparedness Deficiencies
Establish staff and initial training requirements.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Resident Assessment and Care Planning Deficiencies
Assure that each resident’s assessment is updated at least once every 3 months.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Mar 6, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Federal Penalties
Fine
Jun 25, 2024
$17,068
Fine
Feb 12, 2024
$13,860
Ownership & Operations
Who Operates This Facility
Hamilton County Hospital District
for profit
STONELEIGH HEALTH CARE CENTER LTD CO
MARK SAINTIGNAN
Chain Affiliation
Cantex Continuing Care
38 facilities nationwide
Chain avg rating: 3.2/5 · Rank 5 of 37
Ownership & Management
Owners
Tyler County Hospital District
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
132 reviews from families & visitors
Official Website
Visit cantexcc.com
Medicare data downloads
Original nursing home datasets
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