Strong Medicare quality ratings; public reviewers often praise compassionate and attentive nursing staff. Still worth an in-person visit.
based on 31 Google reviews

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Livewell Connecticut has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: compassionate and attentive nursing staff and effective dementia and alzheimer's programming. Review the component ratings and current source records before deciding.
LiveWell Connecticut receives high praise for its specialized dementia care, with many families highlighting the compassionate staff and effective therapeutic programs. However, there are serious, recurring allegations from some families regarding unexplained injuries, poor communication, and a decline in care quality following the facility's transition from the Alzheimer's Resource Center.
Quality Themes
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Distribution · 32 analyzed
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Personalized based on this facility's data
Key Review Excerpts
“The staff is genuinely caring (especially Basia, Corinne, Charm, and many others) and they have been praised by Mom's physicians for record-keeping, treatment and care.”
“The therapist understood far more about what was happening than anyone else who had tried to help us - I thought of her like the 'Alzheimer's whisperer'.”
“When LiveWell took over, the good staff left. My mom suffered unreported, unexplained injuries. During the Covid lockdown she was suddenly put in a wheelchair, and never walked again.”
This facility meets both EveryPlace staffing reference benchmarks. Higher staffing is generally associated with stronger day-to-day care.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 16 measures
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8
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Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents who lost too much weight
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Livewell Connecticut shows a moderate inspection record with 8 deficiencies across three surveys, all corrected by the facility. The most recurring issues involve resident assessment and care planning, infection control procedures, and general quality of care. Problems appear scattered across different time periods rather than persistent, with deficiencies spanning medication management, wound care, resident rights, and vaccination policies, suggesting varied operational challenges that the facility has addressed when cited.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Livewell Connecticut
nonprofit
Key personnel
Contact this facility directly and verify the details that matter most to your family.
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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