Public Google reviewers rate this highly and often mention responsive and caring staff. Schedule a visit to confirm the fit.
based on 15 Google reviews

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Public Google reviewers rate South Pointe Assisted Living highly. Reviewers highlight: responsive and caring staff, strong sense of community among residents. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
South Pointe Assisted Living is generally viewed as a warm, community-focused environment where staff are praised for their responsiveness and genuine care for residents. While most families report positive experiences with the transition process and staff engagement, there is a lack of detailed feedback regarding specific clinical or operational services, and one highly aggressive negative review suggests potential underlying issues that are not elaborated upon.
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Key Review Excerpts
“The staff is very responsive and helpful and are always eager to help solve problems and to listen to concerns. This small home is the perfect place for her and she has made many good friends.”
“The staff and residence all act as a community. every staff member seems to really care about the residents as if they were their own family. They eat meals together, they communicate with us when we aren’t there, they have great activities and outings planned regularly!”
“Laura, Cindy, Mary and the rest of the staff have made it an easy transition. I would recommend this assisted living facility to anyone looking for a secure, caring environment for their loved ones.”
Source: WA Dept. of Social & Health Services
Inspection conducted regarding complaint ref #212116 concerning a structural fire that occurred on 02/09/2025. The fire originated in the HVAC unit in the attic space. The fire department responded, extinguished the fire, and checked the facility. The sprinkler system did not activate. No injuries reported and no violations observed.
A follow-up inspection resulted in an approval status on 10/21/2025 stating all violations had been corrected.
The fire department connection (FDC) is not visible from the street and no signage is installed.
A power strip was found plugged into another power strip in room 111.
The automatic closure for the fire-rated door from the dining room to the kitchen was disabled, preventing it from closing upon fire alarm activation.
An extension cord was being utilized as permanent wiring in room 101.
A multi-plug adapter in room 111 could not be verified as listed under UL 498A.
An electrical outlet without a faceplate was found in the DON office, exposing the inner electrical fixture.
The Department completed a full inspection and found no deficiencies.
The inspection conducted on 08/19/2024 was marked as Disapproved, but the final report dated 09/23/2024 states all previous violations have been corrected and the facility is now Approved.
Facility lacks documentation for 12 planned and unannounced fire drills; multiple specific shifts/quarters are missing.
Multi-plug adapters without overcurrent protection were in use in rooms 215 and 217.
Fire rated door from resident laundry room to corridor fails to close and latch.
Facility unable to provide documentation for semi-annual hood cleaning.
Facility lacks documentation for monthly 30-second activation test for emergency lights.
Power breaker #28 in panel P-3 for the fire alarm system is missing a locking device.
Facility lacks documentation for monthly carbon monoxide detector testing.
Facility lacks documentation for required smoke detector sensitivity testing and nuisance log.
Unrepaired holes in ceiling fire barriers in room 119 and the beauty shop.
Annual sprinkler inspection showed uncorrected deficiencies; no documentation for 5-year internal piping inspection.
Semi-annual kitchen suppression system inspection showed uncorrected deficiencies.
Oxygen cylinders in rooms #221 and #218 are not secured.
Trash and supplies blocking emergency exit in rear exit pathway near sprinkler room.
Facility lacks documentation for annual 90-minute power test for emergency lights.
Facility unable to provide documentation of annual fire-resistance rated construction material inspection.
The inspection was conducted in response to a complaint regarding a fire in a cigarette receptacle. The facility was unable to identify the cause, but the smoldering material was extinguished, and the facility replaced the cigarette containers. No violations were cited.
A follow-up inspection on 08/15/2024 found no deficiencies, indicating the WAC 388-78A-2500 and WAC 388-78A-2510 deficiencies were corrected.
The facility failed to ensure 2 of 3 staff members completed required specialized dementia training.
The facility failed to ensure 2 of 3 staff members completed required specialized mental health training.
This document is a cover letter confirming that compliance determination 42702 (06/13/2024) and 37606 (03/14/2024) deficiencies have been corrected.; The facility claimed the resident was not officially discharged but was being held pending payment of arrears. The Executive Director confirmed in an email that no formal discharge notice was sent.
The facility effectively discharged a resident by refusing to allow their return from the hospital due to unpaid rent and behavioral issues, without providing a formal discharge notice as required by regulation.
Deficiency previously cited was corrected.
A follow-up inspection on 06/13/2024 confirmed that the deficiencies listed for WAC 388-78A-2210-1-b and WAC 388-78A-2640-1-a were corrected.
The facility failed to notify the resident's Power of Attorney (POA) after the resident fell and sustained a head injury, resulting in a delay of medical treatment.
The facility failed to ensure a resident received medication as prescribed, resulting in the resident receiving a dose of a discontinued blood thinner (Warfarin).
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WA DSHS — View Official Record
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