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Assisted Living

Brookdale Arbor Place

Families consistently rate this highly — reviewers highlight warm, attentive, and caring staff. Schedule a visit to confirm the fit.

12806 Bothell Everett Hwy, Silver Lake · Everett, WA 98208115 bedsLicensed & Active
Source: WA DSHS — view official record
Google rating
4.6/5

based on 19 Google reviews

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Brookdale Arbor Place Assisted Living in Everett, WA — Street View
Street View

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What this means for your family

Brookdale Arbor Place is highly regarded for its engaging activity schedule and genuinely caring staff, making it a strong choice for social seniors. However, families should discuss privacy expectations with housekeeping management during the intake process to ensure your loved one's boundaries are respected.

Google Reviews

Google Reviews

19 reviews on Google
Brookdale Arbor Place is frequently praised by families for its warm, attentive staff and a robust calendar of daily activities that keep residents engaged. While most reviewers report high satisfaction with the care provided, some concerns exist regarding privacy protocols and the facility's ability to meet specific, high-level care needs.

Quality Themes

Tap a score for details
Food8.0Staff9.0Clean9.0Activities10.0MedsN/AMemoryN/AComms7.0ValueN/A

Strengths

  • Warm, attentive, and caring staff
  • Active and engaging daily activity program
  • Strong leadership and management
  • Clean and safe environment

Concerns

  • Lack of privacy due to housekeeping entering rooms without waiting for a response (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.02019(3)4.42020(14)5.02021(2)4.32022(3)4.72024(6)4.82025(5)

Distribution · 33 analyzed

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How They Respond to Reviews

5%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1With your active daily activity program, could you walk us through what a typical Tuesday might look like for a resident here?
  • 2How does your housekeeping team coordinate with residents to ensure they feel comfortable and have their privacy respected when rooms are being serviced?
  • 3Given the strong leadership team here, how do you ensure that family members stay well-informed about their loved one's care and daily experiences?
  • 4What protocols are in place for medical emergencies, and how do you communicate with families if a resident requires urgent attention?
  • 5Since you have a capacity of 115 residents, how do you foster a sense of community and ensure that each resident receives personalized, attentive care?
  • 6What opportunities do you provide for families to get involved or participate in the social events held at the facility?

Personalized based on this facility's data


Key Review Excerpts

The staff is exceptional, nurse to resident ratio the best, food fabulous, and activities perfect for all levels of needs.

Memory care family member · 2020★★★★★

Housekeeping is way too cavalier about unlocking the doors to the rooms without waiting for an answer to their knock which, contributes to a feeling of lack of privacy.

Long-term resident's family · 2022★★★★

From the way they listen and hear families and residents, to the activities that keep residents excited (my mom loves poker night), to the extra special care that is given to my mom daily, we couldn’t be more pleased!

Long-term resident's family · 2020★★★★★
Source: 19 Google reviews

State Inspection History

State Inspections

Source: WA Dept. of Social & Health Services

10total
49deficiencies
Dec 19, 2025Inspection

A separate document (cover letter) confirms that all listed deficiencies were corrected as of 02/05/2026.

Background checks Employment Provisional hireWAC 388-78A-24681Corrected Feb 2, 2026

Facility failed to ensure 1 of 4 staff (Staff C) completed a national fingerprint background check within 120 days of hire (completed 180 days after hire).

Tuberculosis Testing RequiredWAC 388-78A-2480Corrected Feb 2, 2026

Facility failed to ensure 3 of 4 staff (Staff B, C, and D) were screened for TB within three days of hire, placing residents at risk of exposure.

Background checksWAC 388-78A-2466Corrected Feb 2, 2026

Facility failed to ensure 1 of 2 staff (Staff F) had a valid Washington state name and date of birth background check completed every two years.

Policies and proceduresWAC 388-78A-2600Corrected Feb 2, 2026

Facility failed to follow its policy on monitoring and documenting food temperatures for 138 of 237 meals served between 10/01/2025 and 12/18/2025.

Dec 9, 2025Fire
CleanReport

Inspection conducted to investigate a complaint (ref # 204436) regarding a water leak caused by contractors damaging a sprinkler head. No violations observed and no injuries reported.

Sep 16, 2025Investigation

Follow-up inspection on 11/20/2025 indicated no deficiencies and that WAC 388-78A-2305-2 was corrected.

Food SanitationWAC 388-78A-2305(2)Corrected Oct 31, 2025

Facility failed to ensure 5 of 15 dietary and dining services staff had valid and up-to-date food handler's cards.

Apr 11, 2025Investigation

The facility failed to perform medication reconciliation after hospitalizations and failed to maintain communication between staff and pharmacy/physician to ensure medication availability.

Medication servicesWAC 388-78A-2210Corrected Apr 11, 2025

The facility failed to ensure a resident received their medications as prescribed, resulting in missed doses for 10+ medications during January 2025, which caused the resident anxiety, confusion, and hospitalization.

Mar 13, 2025Investigation

Document references complaint numbers 162921, 164468, 165680.

Storing, securing, and accounting for medicationsWAC 388-78A-2260Corrected Mar 13, 2025

One medication cart drawer was unorganized; ointments, lotions, and inhalers from multiple residents were mixed together, some were not in original packaging, and some were inside plastic bags.

Jun 6, 2024Inspection

Includes an additional letter dated 07/26/2024 confirming that the follow-up inspection on 07/25/2024 found all previously cited deficiencies corrected.; The document also includes a Plan/Attestation statement regarding kitchen food temperature logging, though no specific WAC code for that deficiency is identified on the provided pages.

Maintenance and housekeepingWAC 388-78A-3090Corrected Jul 21, 2024

Facility failed to maintain a safe, sanitary environment. Observed dirty vents, cracked ceiling tile, unsecured oxygen bottles, blocked electrical panels, and cluttered mechanical/sprinkler rooms.

Background checks Employment Nondisqualifying informationWAC 388-78A-24701Corrected Jul 21, 2024

Facility failed to complete a character, competence and suitability review for a staff member with a criminal history requiring one.

Tuberculosis Testing RequiredWAC 388-78A-2480Corrected Jul 21, 2024

Facility failed to ensure 1 staff member was screened for TB within three days of employment.

Ongoing assessmentsWAC 388-78A-2100Corrected Jul 21, 2024

Facility failed to complete full annual assessments for 2 residents (1 and 5) that addressed their current needs, including medication management ability.

Policies and proceduresWAC 388-78A-2600Corrected Jul 21, 2024

Facility failed to follow its own policy on monitoring and documenting food temperatures, with documentation missing for 98 of 134 meals served.

What is CPR/first-aid training?WAC 388-112A-0710Corrected Jul 21, 2024

Failure to ensure 4 of 6 staff members had valid, hands-on CPR/First Aid training.

Background checks Employment Provisional hireWAC 388-78A-24681Corrected Jul 21, 2024

Facility failed to ensure 2 staff members completed a national fingerprint background check within 180 days of employment.

PetsWAC 388-78A-2620Corrected Jul 21, 2024

Facility failed to maintain veterinary records for 4 of 5 pets living on premises, specifically regarding immunizations and disease-free certification.

Nonavailability of medicationsWAC 388-78A-2240Corrected Jul 21, 2024

Facility failed to obtain prescribed medication in a timely manner for 1 resident (Resident 9), resulting in missed doses.

Full assessment topicsWAC 388-78A-2090Corrected Jul 21, 2024

The facility failed to complete a full assessment for Resident 3 addressing safety considerations regarding the use of a bed cane, which presents a risk of injury via strangulation and entanglement. The facility was unaware of the device, despite it being in place since the resident's move-in.

Jul 6, 2023Investigation

Includes follow-up information from a subsequent letter indicating compliance was achieved on 09/11/2023 regarding these deficiencies.

Implementation of negotiated service agreementWAC 388-78A-2160Corrected Aug 18, 2023

Facility failed to provide services as agreed in Temporary Service Plans (TSP) for 2 residents (failed to monitor vitals for 3 days as ordered) and failed to update the negotiated service agreement for Resident 1 after a fall and changing care needs.

Jun 13, 2023Fire

Previous inspection in April 2023 was 'Disapproved'. Following inspection on 06/13/2023, the State Fire Marshal noted all violations from previous inspections have been corrected.

Abatement of Electrical HazardsIFC 604.1

Power cord for copier running through doorway to medical office.

Portable Fire ExtinguishersIFC 906.2

Annual maintenance for fire extinguishers tagged December 2023 instead of 2022.

Emergency Power for IlluminationIFC 1008.3.1

Emergency egress light in staircase 1 level 3 and kitchen exit combo failed test.

Fire DrillsIFC 1031.10.2

Missing documentation for twelve planned/unannounced fire drills; multiple specific shifts/quarters missing.

Extension CordsIFC 604.5

Extension cord utilized as permanent wiring in medical office.

Inspection, Testing and MaintenanceIFC 907.8

Power breaker for fire alarm is missing locking device.

Internally Illuminated Exit SignsIFC 1013.5

Exit signs in corridors near rooms 333 and 107 did not illuminate.

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References & Resources

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