Smith Health Care Ltd
Limited public data on Smith Health Care Ltd. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 28 Google reviews
Watch Smith Health Care Ltd
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
This facility offers excellent physical therapy and a clean environment that many families find comforting. However, you must investigate the recent reports of frequent patient falls and staffing shortages, as these safety concerns have become a significant pattern in recent years.
Google Reviews
Google Reviews
28 reviews on Google“Families seeking rehabilitation or long-term care may find comfort in the facility's reputation for treating residents like family and providing excellent physical therapy. However, there are serious, recurring allegations regarding patient safety, specifically multiple reports of falls and inadequate staffing levels. Recent reviews suggest significant volatility in staff retention and management quality.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate, family-oriented care
- Excellent rehabilitation and physical therapy
- Clean and homey environment
- Strong communication regarding patient progress
Concerns
- Frequent patient falls and safety risks (mentioned by 3 reviewers)
- High staff turnover and understaffing (mentioned by 3 reviewers)
- Unprofessional or rude management/nursing leadership (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 28 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about how compassionate and family-oriented the care is here; how do you involve families in the daily care planning process?
- 2Since your physical therapy and rehab services are a known strength, could you tell us more about how the therapists work with residents to maintain their mobility?
- 3What specific safety protocols and monitoring systems are in place to help prevent falls and ensure residents are secure in their rooms?
- 4How do you ensure consistent, high-quality care and continuity of service even when there are changes in the nursing or management team?
- 5Can you describe what a typical day looks like for residents in terms of social activities and community engagement?
- 6In the event of a medical emergency after hours, what is the immediate protocol for contacting the family and coordinating with doctors?
Personalized based on this facility's data
Key Review Excerpts
“The medical care and rehab team is excellent. Its clean, homey, and safe. Can't say enough good things about Tammy and Teresa.”
“My Dad was in Smith Health Care Ltd for several weeks during last summer for physical therapy due to his Alzheimer's condition. He received absolutely the best care possible and the whole staff were fantastic.”
“My mother-in-law, a fall risk, was entrusted to their care, but what unfolded during her stay was a series of distressing incidents that left us deeply disappointed and concerned for her well-being. On no less than three separate occasions, my mother-in-law suffered falls while under the care of Smith Nursing Home.”
State Inspection History
State Inspections
Source: PA State Licensing Agency
Key Findings
Between 2019 and 2024, Smith Health Care Ltd underwent 25 inspections, resulting in 10 clean reports and 34 recorded violations. Findings from these inspections included issues regarding staff training and credentials, facility maintenance, and adherence to safety and privacy protocols.
Nov 25, 2024Routine
There was no verification that Staff Member A completed the required 24 hours of annual training for the 2023 year.
Monthly fire drill logs failed to document the number of residents evacuated or the number of staff participating between 11/2023 and 11/2024.
Medication administration records contained incorrect documentation regarding insulin units administered based on the resident's sliding scale.
Nov 1, 2023Routine
Medication administration records were incomplete, and a prescribed PRN medication could not be located in the medication cart.
The facility failed to follow prescriber's orders regarding the administration of insulin per prescribed sliding scale parameters.
Sep 7, 2022Routine
The exit door from the ground floor to the parking lot was obstructed by caution tape tied to the handles.
Fire drills were held on similar days of the month for four consecutive months.
An expired PRN medication was found on a resident's medication cart.
A pharmacy label on a resident's PRN medication was too faded to be read.
Discrepancies were found between glucometer readings and the documentation in the Medication Administration Record (MAR).
Jul 14, 2022RoutineCleanReport
No deficiencies found during this inspection.
Feb 3, 2022Routine
The medical evaluation for Resident 71 was missing required information regarding body positioning, health status, and mobility assessment.
The Resident Assisted Support Plan (RASP) for Resident 1 was not signed by the resident and did not document a refusal or inability to participate.
Jul 6, 2021RoutineCleanReport
No deficiencies found during this inspection.
Aug 22, 2019Routine
A direct care staff person hired on 6/1/19 did not have a Pennsylvania State Police Criminal Background Check completed.
On several dates in August 2019, the facility failed to have the required number of staff members certified in First Aid and CPR present in the home.
The Administrator completed only 12 hours of the required 24 hours of annual training for 2018.
Jan 11, 2019Routine
Approximately 30 cigarette butts were observed on the ground in the parking lot near the main entrance, indicating smoking outside the designated area.
Ownership & Operations
Who Operates This Facility
Smith Health Care Ltd
for profit
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
28 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
The Preserve at Mountain Top
2.3 miAssisted Living · Mountain Top, PA
Kadima Rehabilitation & Nursing at Luzerne
5.6 miNursing Home · Drums, PA
Edenbrook at Hampton
6.5 miNursing Home · Wilkes Barre, PA
Lakewood Rehabilitation & Healthcare Center
6.6 miNursing Home · Nanticoke, PA
Allied Services Meade Street Residence
7.7 miAssisted Living · Wilkes-Barre, PA
Viva Senior Living at Plymouth
7.9 miAssisted Living · Plymouth, PA