The Preserve at Mountain Top
Families consistently rate this highly — reviewers highlight exceptional rehabilitation and therapy staff. Schedule a visit to confirm the fit.
based on 104 Google reviews
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What this means for your family
This facility is an excellent choice for short-term rehabilitation due to its highly skilled therapy team and pristine environment. However, if your loved one is a long-term resident, you may want to inquire about recent improvements to the food services and laundry processes.
Google Reviews
Google Reviews
104 reviews on Google“The facility is highly regarded for its cleanliness and its exceptional rehabilitation and therapy departments. While many families praise the compassionate nursing staff and professional administration, there are specific concerns regarding food quality and inconsistent staffing levels.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional rehabilitation and therapy staff
- Clean and odor-free environment
- Compassionate and professional nursing care
- Professional and helpful administration
Concerns
- Poor food quality
- Staffing shortages and inconsistent management communication
- Laundry system inefficiencies
Rating Trends
Tap a year to see what changed
Distribution · 32 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed how much the administration engages with feedback online; how does the management team communicate important updates or changes to families?
- 2The therapy staff receives such wonderful praise; can you tell me more about how the rehabilitation program supports residents' mobility?
- 3Since cleanliness is such a strength here, what are your daily routines for maintaining the common areas and resident rooms?
- 4We want to make sure they enjoy their meals; could you describe the current dining menu and how much input residents have in food choices?
- 5How does the nursing team handle medical emergencies or changes in health status during the overnight hours?
- 6What kind of daily activities or social outings are planned to help residents stay engaged with one another?
Personalized based on this facility's data
Key Review Excerpts
“The therapy staff is top notch- too many good ones to name them all. Thomas helped me with my diet and goals. Ken and Tiffany are great to work with and communicated when I was nervous.”
“Excellent nursing rehab facility. Staff friendly and courteous to all residents. Pt dept was Excellent...immaculate and clean...”
“I give it five stars because when you walk in the building, you do not smell, urine or feces.”
State Inspection History
State Inspections
Source: PA State Licensing Agency
Key Findings
Between 2021 and 2025, The Preserve at Mountain Top underwent 48 inspections, resulting in 16 clean reports and 73 recorded violations. The findings included issues related to staff training, fire safety protocols, and equipment maintenance.
Nov 19, 2025Routine
Multiple incidents of suspected resident abuse, including physical aggression and threatening behavior, were documented in progress notes but not reported to the local area agency on aging.
Aug 27, 2025Routine
Direct Care Staff Person B did not receive training in Medication Self Administration during the 2024 training year.
An oxygen tank in resident #1's room was sitting on the floor and not stored securely in a cart or stand.
The first aid kit in the medication room did not include safety goggles.
Nine cigarette butts were observed on the ground near the dumpster, outside of the designated smoking area.
May 28, 2025RoutineCleanReport
No deficiencies found during this inspection.
Sep 17, 2024RoutineCleanReport
No deficiencies found during this inspection.
Jan 12, 2024RoutineCleanReport
No deficiencies found during this inspection.
Sep 27, 2023Routine
A staff person did not receive fire safety training from a fire safety expert for the 2022 training year.
A dried brown substance, appearing to be fecal matter, was found on a toilet seat in the shared shower room.
A bag of hard boiled eggs in the refrigerator was not labeled with the date it was opened.
Apr 4, 2023Routine
Resident #1's assessment and support plan was incomplete, with several sections regarding supervision, mobility, dental, dietary, vision, and hearing left blank or marked N/A.
Dec 19, 2022RoutineCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Mountain Top Rehabilitation and Healthcare LLC
for profit
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
104 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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