Kadima Rehabilitation & Nursing at Luzerne
On Medicare Special Focus status, a serious quality warning. Visit in person and ask tough questions before deciding.
based on 19 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Special Focus Facility (under heightened CMS scrutiny)
- Low overall rating (1/5 stars)
- Above-median deficiencies (16 vs median 8.0)
- High staff turnover (65%)
- High RN turnover (72%)
Bottom 25% in PA · Meets national RN staffing standard · Above recommended total nurse staffing · Worst in KADIMA HEALTHCARE GROUP chain · $86,122 in fines · Special Focus Facility (CMS)
What this means for your family
This facility shows strong results for short-term rehabilitation, but families should be aware of significant inconsistencies in facility maintenance and communication. We strongly recommend visiting in person to inspect the cleanliness of the specific unit your loved one will occupy and asking for a direct line to the nursing station to address the reported phone responsiveness issues.
Google Reviews
Google Reviews
19 reviews on Google“Kadima Rehabilitation & Nursing receives highly polarized feedback, with some families praising the dedicated rehab therapy team and compassionate nursing staff, while others report severe neglect and poor facility conditions. While recent reviews highlight successful physical therapy outcomes, persistent complaints regarding facility cleanliness, unresponsiveness to phone calls, and perceived staff indifference remain significant concerns for prospective families.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical and occupational therapy
- Compassionate and attentive nursing staff
- Helpful social work and administrative support
Concerns
- Facility cleanliness and maintenance issues (mentioned by 3 reviewers)
- Difficulty reaching staff via telephone (mentioned by 2 reviewers)
- Staff indifference or lack of care for residents (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 24 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about the physical and occupational therapy programs here; could you tell us more about how the therapists work with residents to meet their mobility goals?
- 2With such a small, intimate community of 37 residents, how do you ensure that the facility stays well-maintained and that all common areas are kept clean and comfortable?
- 3What is the best way for family members to stay in regular contact with the nursing team and receive updates on our loved one's care?
- 4How does the nursing staff coordinate with the social work team to ensure a resident's emotional and social needs are being met alongside their medical care?
- 5Could you walk us through the protocol for handling medical emergencies or urgent changes in a resident's condition during the overnight hours?
- 6What kind of daily activities or social events are planned to help residents stay engaged and connected with one another?
Personalized based on this facility's data
Key Review Excerpts
“The facility may not have a modern, remodeled look, but the staff keeps it as clean, neat, and comfortable as possible with what they have to work with.”
“My partner is a patient for physical therapy and occupational therapy he is there a total of 6 days.. when he went there he was unable to walk ..they have him up and walking we couldn't ask for more.”
“Went to visit my dad and found him in worse condition than he was at the hospital that sent him there. Floor was dirty trash under his bed. wires hanging all over his dresser such a fire hazard.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
8
measures
6
measures
2
measures
Residents needing more daily help over time
Residents on antipsychotic medication
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows concerning patterns with families filing 19 complaints that triggered inspections, indicating ongoing care concerns. The most recurring problems involve dietary services and nutrition, resident rights violations, and quality of care issues. While all deficiencies show correction dates, the persistent nature of similar violations across multiple surveys suggests systemic challenges that may continue to affect resident care and family satisfaction.
Jun 11, 2025Complaint5
Nutrition and Dietary Deficiencies
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Apr 17, 2025Complaint3
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Rights Deficiencies
Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
Jan 16, 2025Routine8
Nutrition and Dietary Deficiencies
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Administration Deficiencies
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Environmental Deficiencies
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Nov 15, 2024Complaint1
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Jul 23, 2024Complaint1
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Jun 18, 2024Complaint3
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Quality of Life and Care Deficiencies
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Federal Penalties
Fine
Apr 17, 2025
$22,639
Fine
Feb 29, 2024
$63,483
Ownership & Operations
Who Operates This Facility
Kadima Rehabilitation & Nursing at Luzerne
for profit
Chain Affiliation
Kadima Healthcare Group
15 facilities nationwide
Chain avg rating: 1.8/5 · Rank 6 of 14 (Worst)
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
19 reviews from families & visitors
Official Website
Visit kadimahealth.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
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