Silas Creek Rehabilitation Center
Strong Medicare quality ratings; families often praise warm, welcoming, and attentive staff. Still worth an in-person visit.
based on 78 Google reviews
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What this means for your family
Creekside Terrace offers a vibrant, social environment with a highly praised staff, making it a strong candidate for independent seniors. However, families should exercise caution regarding financial agreements; ensure all contract terms regarding move-out fees and deposits are clearly understood and documented in writing before signing.
Google Reviews
Google Reviews
78 reviews on Google“Creekside Terrace is an independent living community that receives high praise for its friendly staff, beautiful grounds, and welcoming atmosphere. However, families should be aware of significant concerns regarding management transparency, billing disputes, and inconsistent food quality. While many residents and their families report a positive, family-like environment, others have experienced issues with contract enforcement and maintenance responsiveness.”
Quality Themes
Tap a score for detailsStrengths
- Warm, welcoming, and attentive staff
- Beautifully maintained grounds and landscaping
- Active social calendar and community events
- Clean and modern facility appearance
Concerns
- Billing and contract disputes, particularly regarding move-out fees and deposits (mentioned by 3 reviewers)
- Inconsistent or poor food quality (mentioned by 4 reviewers)
- Management responsiveness and communication issues (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 80 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given your active social calendar, could you walk me through a few of the most popular community events residents participated in this past month?
- 2I noticed the facility has a beautiful outdoor space; how do you encourage residents to utilize the grounds for daily exercise or socialization?
- 3With a 3-star staffing rating, could you explain how you manage daily care coverage to ensure residents receive consistent attention throughout the day?
- 4I want to make sure we are fully prepared for the financial side of things; could you walk me through the move-in and move-out fee structure to ensure there are no surprises later?
- 5I’ve heard mixed feedback regarding dining experiences; what steps is the kitchen team taking to improve the quality and variety of the meals served?
- 6If we have a concern or a question about my loved one's care, what is the best way to ensure we get a prompt response from the management team?
Personalized based on this facility's data
Key Review Excerpts
“I just recently moved my father into Creekside Terrace about 5 weeks ago and i have had only the most amazing interactions with all the staff! They are all incredibly kind, patient, loving, caring and helpful.”
“My parents had a terrible experience here, starting with sales staff misrepresenting the services that were available. They had a bug infestation in their unit that management never resolved, and after moving out were charged to replace carpeting that was old and disgusting when they moved in.”
“Creekside apparently does not honor their written contracts with their elderly clients. As a result, the client, my personal friend, who has no family, has suffered a loss of $6,000 due to a cancellation of contract.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
7
measures
2
measures
Residents on antipsychotic medication
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents who lost too much weight
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Silas Creek Rehabilitation Center has 11 federal deficiencies across three surveys, primarily involving fire safety systems, electrical equipment, and building maintenance issues. The facility has also had problems with care planning and daily living assistance. All violations have been corrected by the provider, though some fire safety and electrical issues have recurred across multiple surveys, suggesting ongoing maintenance challenges.
May 2, 2025Routine5
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Mar 7, 2024Routine3
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Dec 21, 2022Routine3
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Ownership & Operations
Who Operates This Facility
Silas Creek Rehabilitation Center
for profit
Chain Affiliation
Sovereign Healthcare Holdings
43 facilities nationwide
Chain avg rating: 3.5/5 · Rank 10 of 43 (Best)
Ownership & Management
Owners
Sovereign Carolina Holdings LLC
Owner · Organization
Cronquist 2015 Family Tr
Owner (parent company) · Organization
John J Notermann Business Tr
Owner (parent company) · Organization
Mangine, John
Owner (parent company)
Notermann, Brenda
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
78 reviews from families & visitors
Official Website
Visit inspiritseniorliving.com
Medicare data downloads
Original nursing home datasets
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