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Strong Medicare quality ratings; public reviewers often praise warm, welcoming, and attentive staff. Still worth an in-person visit.
based on 77 Google reviews
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No Medicare penalties on record · Zero findings in latest survey
Silas Creek Rehabilitation Center has a strong overall Medicare rating. Public reviewers frequently mention: warm, welcoming, and attentive staff and beautifully maintained grounds and landscaping. Review the component ratings and current source records before deciding.
Creekside Terrace is an independent living community that receives high praise for its friendly staff, beautiful grounds, and welcoming atmosphere. However, families should be aware of significant concerns regarding management transparency, billing disputes, and inconsistent food quality. While many residents and their families report a positive, family-like environment, others have experienced issues with contract enforcement and maintenance responsiveness.
Quality Themes
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Rating Trends
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Distribution · 80 analyzed
This facility rarely responds to reviews.
Personalized based on this facility's data
Key Review Excerpts
“I just recently moved my father into Creekside Terrace about 5 weeks ago and i have had only the most amazing interactions with all the staff! They are all incredibly kind, patient, loving, caring and helpful.”
“My parents had a terrible experience here, starting with sales staff misrepresenting the services that were available. They had a bug infestation in their unit that management never resolved, and after moving out were charged to replace carpeting that was old and disgusting when they moved in.”
“Creekside apparently does not honor their written contracts with their elderly clients. As a result, the client, my personal friend, who has no family, has suffered a loss of $6,000 due to a cancellation of contract.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
6
measures
1
measures
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Silas Creek Rehabilitation Center has 11 federal deficiencies across three surveys, primarily involving fire safety systems, electrical equipment, and building maintenance issues. The facility has also had problems with care planning and daily living assistance. All violations have been corrected by the provider, though some fire safety and electrical issues have recurred across multiple surveys, suggesting ongoing maintenance challenges.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Silas Creek Rehabilitation Center
for profit
Sovereign Healthcare Holdings
43 facilities nationwide
Chain avg rating: 3.5/5 · Rank 1 of 43 (Highest rating)
Owners
Sovereign Carolina Holdings LLC
Owner · Organization
Cronquist 2015 Family Tr
Owner (parent company) · Organization
John J Notermann Business Tr
Owner (parent company) · Organization
Mangine, John
Owner (parent company)
Notermann, Brenda
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact this facility directly and verify the details that matter most to your family.
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77 reviews from families & visitors
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