Homestead Hills Assisted Living
Families consistently rate this highly — reviewers highlight warm and welcoming community atmosphere. Schedule a visit to confirm the fit.
based on 130 Google reviews
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What this means for your family
This facility is an excellent choice for families seeking high-quality rehabilitation and a vibrant social life for their loved ones. However, you should specifically inquire about the culture of communication within the care team to ensure the level of compassion meets your family's needs.
Google Reviews
Google Reviews
130 reviews on Google“Homestead Hills is highly regarded for its warm, community-focused atmosphere and excellent rehabilitation services for post-surgery recovery. While most families praise the friendly staff and vibrant social programming, one reviewer raised a serious concern regarding unprofessional and condescending communication from a specific staff member.”
Quality Themes
Tap a score for detailsStrengths
- Warm and welcoming community atmosphere
- Excellent rehabilitation and post-surgery care
- Engaging social activities and events
- Professional and helpful transition specialists
Concerns
- Unprofessional and condescending communication from specific staff (RCC)
Rating Trends
Tap a year to see what changed
Distribution · 30 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1We've heard wonderful things about the warm and welcoming atmosphere here; how do you help new residents integrate into the community during their first few weeks?
- 2Since we are looking for support with recovery, could you tell us more about your specific processes for rehabilitation and post-surgery care?
- 3We noticed you are very responsive to feedback from the community; how does the management team use resident and family input to improve daily operations?
- 4What does a typical week of social activities and community events look like for the residents here?
- 5How does the staff handle medical emergencies or urgent care needs during the overnight hours?
- 6Could you tell us more about how the transition specialists work with families to ensure the move-in process is smooth and stress-free?
Personalized based on this facility's data
Key Review Excerpts
“The rehab department is excellent and we are so appreciative for the care provided!”
“Moving to Homestead Hills is one of the best decisions I have ever made. In my first seven weeks I have met dozens of residence from both the cottages and the villas. I can honestly say every one of them was extraordinarily friendly and welcoming.”
“Wonderful, caring staff! They took such good care of my sister who was recovering from surgery. Abisol was our angel and she and the other workers made sure she was comfortable and well cared for.”
State Inspection History
State Inspections
Source: NC Division of Health Service Regulation
Oct 26, 2023Follow-upCleanReport
No deficiencies found during this inspection.
Oct 26, 2023Follow-up
The facility failed to ensure that medication administration competency evaluations met all regulatory requirements. Specifically, the evaluation must include both a written examination and a clinical skills evaluation conducted by a registered nurse or licensed pharmacist to verify proficiency in required tasks.
Sep 9, 2021Other
The facility exceeded its licensed capacity by having 20 residents residing in the Special Care Unit (SCU) when it was only licensed for 18 beds. This was evidenced by an entrance tour and a review of the resident roster, which showed two residents assigned to assisted living beds were physically residing in the locked SCU.
Sep 9, 2021Other
The facility exceeded its licensed capacity in the Special Care Unit (SCU). While the SCU was licensed for 18 beds, an inspection revealed 20 residents residing in the unit. This included two residents assigned to assisted living beds who were placed in the locked SCU despite not being medically recommended for a locked unit.
Dec 3, 2015Follow-up
The facility failed to ensure proper medication administration for Residents #1, #6, and #7. Specifically, errors were observed during a medication pass involving both prescription and non-prescription medications and treatments.
Aug 10, 2015Complaint
The facility failed to ensure that 5 of 6 sampled staff members were competency validated by a registered nurse via return demonstration. This lack of validation applied to required tasks including fingerstick blood sugars, insulin injections, and oxygen administration.
The facility failed to provide adequate training regarding the care of diabetic residents. This included failures in ensuring proper referral and follow-up to meet routine and acute health care needs related to physician-ordered glucose monitoring.
The facility failed to provide adequate guidance to food service staff regarding therapeutic diets. Specifically, there was a lack of proper communication and documentation for diets such as mechanical soft, puree, and no added salt.
Aug 10, 2015Complaint
The facility failed to ensure that 5 out of 6 sampled staff members were competency validated by a registered nurse through return demonstration. This lack of validation applied to essential tasks including fingerstick blood sugars, insulin injections, and oxygen administration.
Contact
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References & Resources
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Google Reviews
130 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
NC DHSR — View Official Record
Public-record source of inspection history and licensure data shown on this page
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