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Strong Medicare quality ratings; public reviewers often praise vibrant social calendar and community engagement. Still worth an in-person visit.
based on 137 Google reviews
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No Medicare penalties on record · Zero findings in latest survey
Homestead Hills has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: vibrant social calendar and community engagement and responsive and helpful maintenance staff. Review the component ratings and current source records before deciding.
Homestead Hills is a large, well-regarded retirement community that excels in independent living, offering a vibrant social atmosphere, beautiful grounds, and responsive maintenance. However, families of residents in assisted living and skilled nursing have raised serious concerns regarding chronic understaffing, poor communication from management, and inconsistent quality of care. While independent residents praise the lifestyle and amenities, those requiring higher levels of support report significant gaps in service and professional oversight.
Quality Themes
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Concerns
Rating Trends
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Distribution · 141 analyzed
This facility actively engages with reviewer feedback.
Personalized based on this facility's data
Key Review Excerpts
“This facility is understaffed and is not a place that we feel takes care of our beloved family member for 5000 a month. Over many years she has fallen and left on the floor for hours.”
“The devil is in the details and the biggest detail is the dining room. Food is bad. No seasoning, half-cooked, not sure you are eating what they say it is. Very expensive.”
“The Assisted Living and Skilled Nursing at Homestead Hills do not have adequate staffing until the state comes to evaluate the facility when management makes sure that there is enough staff to pass state regulations.”
This facility meets both EveryPlace staffing reference benchmarks. Higher staffing is generally associated with stronger day-to-day care.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 15 measures
7
measures
6
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2
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Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents with pressure sores (bedsores)
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Homestead Hills shows concerning patterns with repeated safety and infrastructure issues across multiple surveys. Fire safety systems, electrical systems, and emergency preparedness have been cited repeatedly, with some problems like generator deficiencies appearing three times between 2023-2025. While all deficiencies show correction dates, the recurring nature of safety violations, particularly around fire protection and electrical systems, suggests ongoing maintenance challenges that families should discuss during visits.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Administration Deficiencies
Provide timely, quality laboratory services/tests to meet the needs of residents.
Construction Deficiencies
Use approved construction type or materials.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Administration Deficiencies
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Administration Deficiencies
Provide a neutral and fair arbitration process and agree to arbitrator and venue.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Homestead Hills
for profit
Senior Living Communities
10 facilities nationwide
Chain avg rating: 4.3/5 · Rank 1 of 9 (Highest rating)
Key personnel
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Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
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Google Reviews
137 reviews from families & visitors
Official Website
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Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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