Homestead Hills
Strong Medicare quality ratings; families often praise vibrant social calendar and community engagement. Still worth an in-person visit.
based on 130 Google reviews
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What this means for your family
Homestead Hills offers a highly active and beautiful environment for independent living, with a strong reputation for social engagement. However, families considering assisted living or nursing care should be diligent; ask specifically about current staffing ratios on weekends and request to speak with families of current residents in the nursing wing to ensure care standards meet your expectations.
Google Reviews
Google Reviews
130 reviews on Google“Homestead Hills is a large, well-regarded retirement community that excels in independent living, offering a vibrant social atmosphere, beautiful grounds, and responsive maintenance. However, families of residents in assisted living and skilled nursing have raised serious concerns regarding chronic understaffing, poor communication from management, and inconsistent quality of care. While independent residents praise the lifestyle and amenities, those requiring higher levels of support report significant gaps in service and professional oversight.”
Quality Themes
Tap a score for detailsStrengths
- Vibrant social calendar and community engagement
- Responsive and helpful maintenance staff
- Beautiful, well-maintained campus and facilities
- Strong independent living lifestyle
Concerns
- Chronic understaffing in assisted living and nursing units (mentioned by 4 reviewers)
- Poor management responsiveness and communication (mentioned by 3 reviewers)
- Low quality or unappealing dining options (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 134 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1Given the vibrant social calendar mentioned by many families, how do you ensure residents in the nursing care unit are able to participate in these community activities?
- 2With your 4-star staffing rating, could you walk me through how you manage shift transitions to ensure consistent care for residents throughout the day and night?
- 3I’ve heard wonderful things about the campus grounds; how do you facilitate opportunities for residents to enjoy the outdoor spaces safely?
- 4Communication is so important to our family; what is your standard process for keeping family members updated on a resident's health status or changes in their care plan?
- 5I’d love to hear about the dining experience—how do you gather feedback from residents to ensure the menu meets their nutritional needs and personal preferences?
- 6How does your nursing team coordinate with local medical providers to ensure seamless care when a resident has an urgent medical need?
Personalized based on this facility's data
Key Review Excerpts
“This facility is understaffed and is not a place that we feel takes care of our beloved family member for 5000 a month. Over many years she has fallen and left on the floor for hours.”
“The devil is in the details and the biggest detail is the dining room. Food is bad. No seasoning, half-cooked, not sure you are eating what they say it is. Very expensive.”
“My wife and I moved to Homestead Hills as she was going into dementia. I can walk from my apartment to see her. She is safe’ content and receiving good care.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 15 measures
7
measures
8
measures
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Homestead Hills shows concerning patterns with repeated safety and infrastructure issues across multiple surveys. Fire safety systems, electrical systems, and emergency preparedness have been cited repeatedly, with some problems like generator deficiencies appearing three times between 2023-2025. While all deficiencies show correction dates, the recurring nature of safety violations, particularly around fire protection and electrical systems, suggests ongoing maintenance challenges that families should discuss during visits.
May 8, 2025Routine1
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Apr 25, 2024Routine7
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Administration Deficiencies
Provide timely, quality laboratory services/tests to meet the needs of residents.
Construction Deficiencies
Use approved construction type or materials.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Feb 10, 2023Routine13
Administration Deficiencies
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Administration Deficiencies
Provide a neutral and fair arbitration process and agree to arbitrator and venue.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Ownership & Operations
Who Operates This Facility
Homestead Hills
for profit
Chain Affiliation
Senior Living Communities
9 facilities nationwide
Chain avg rating: 4.3/5 · Rank 1 of 9 (Best)
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
130 reviews from families & visitors
Official Website
Visit homestead-hills.com
Medicare data downloads
Original nursing home datasets
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