Public Google reviewers rate this highly and often mention compassionate and personalized memory care. Schedule a visit to confirm the fit.
based on 15 Google reviews
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Public Google reviewers rate Brookdale Winston-Salem highly. Reviewers highlight: compassionate and personalized memory care, attentive and friendly staff. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families can expect a compassionate and personalized environment, particularly within the memory care and rehabilitation services where staff are frequently praised for treating residents like individuals. While most reviewers report high satisfaction with the attentive care, one instance of a failed transition and difficulty managing high-needs residents suggests that the facility may struggle with certain complex behavioral transitions.
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Distribution · 15 analyzed
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Key Review Excerpts
“The transition to memory care is never an easy one, but the staff made it seamless and reassuring for both of us. They took the time to get to know my mom personally — her routines, preferences, and personality — and it’s clear that they treat her as an individual, not just a res”
“I was there for about 2 months rehabilitating from a heart attack or stroke lung failure and they treated me like a king they ask you what you like to eat and that's what they said you if you wanted coffee they kept me coffee all day long they were spectacular”
“Placing a loved one in a facility is hard. But after seeing some of the pictures of my husband and staff, I knew he was in the right place. He knew everyone there, and they all knew him. He was well taken care of and loved.”
Source: NC Division of Health Service Regulation
The facility failed to ensure one of five sampled residents had completed the required two-step tuberculosis (TB) testing. While the resident had a negative first-step skin test recorded, there was no documentation of the second-step test following their admission.
The facility failed to ensure proper referral and follow-up for a resident's routine healthcare needs. Specifically, the facility failed to follow a physician's order to hold lisinopril and notify the Primary Care Provider when the resident's blood pressure readings fell below the specified threshold of 110/70.
The facility failed to ensure proper referral and follow-up to meet the routine healthcare needs of residents. Specifically, staff failed to follow a physician's order to hold lisinopril and notify the Primary Care Provider when blood pressure readings were 110/70 or lower. This resulted in the medication being administered despite readings that met the criteria for withholding the dose.
The facility failed to ensure that a Licensed Health Professional Support (LHPS) assessment was completed within 30 days of admission or quarterly thereafter for three sampled residents. Specifically, assessments for tasks including catheter care, fingerstick blood sampling, insulin injections, and TED stocking application were not performed within the required timeframe.
The facility failed to ensure that a Licensed Health Professional Support (LHPS) assessment was completed within 30 days of admission or quarterly thereafter for three sampled residents. Specifically, assessments for tasks including catheter care, fingerstick blood sampling, insulin injections, and TED stocking application were not performed within the required timeframe.
The facility failed to ensure that a Licensed Health Professional Support (LHPS) assessment was completed within 30 days of admission or quarterly thereafter for 3 of 5 sampled residents. Specifically, assessments were missing for residents requiring catheter care, fingerstick blood testing, medication administration via injection, and assistance with transfers.
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15 reviews from families & visitors
NC DHSR — View Official Record
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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