Loading EveryPlace content…
Public Google reviewers rate this highly and often mention warm and compassionate staff. Schedule a visit to confirm the fit.
based on 89 Google reviews
Email Verra Spring at Heritage Woods to yourself
Get a one-time email with a link to this profile so it is easy to find and share later.
This sends one email and does not add you to a mailing list.
Public Google reviewers rate Verra Spring at Heritage Woods highly. Reviewers highlight: warm and compassionate staff, high-quality, varied dining options. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families considering Verra Spring at Heritage Woods can expect a warm, community-focused environment characterized by high-quality dining and a friendly, attentive staff. While the majority of residents and families praise the social atmosphere and reasonable pricing, one reviewer raised a significant concern regarding the leadership of the director.
Quality Themes
Tap a score for detailsStrengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 33 analyzed
This facility actively engages with reviewer feedback.
Personalized based on this facility's data
Key Review Excerpts
“The staff is warm and friendly and provides excellent care to the residents. Three meals a day are provided, and I am impressed by the menu selection and food.”
“The food is very good. I was surprised how good. No I don’t love everything, but I didn’t like everything at home! I have gained weight.”
“My mom has enjoyed living at Heritage Woods for 4 years. Mary Stone and the other members of the team have been supportive, communicative, and responsive.”
Source: NC Division of Health Service Regulation
The facility failed to ensure follow-up to meet the routine health care needs of a resident who frequently refused his CPAP machine. Specifically, the facility did not notify the resident's primary care provider or the Administrator regarding 23 refusals in April 2023 and 6 refusals in May 2023.
The facility failed to ensure that medication aides completed required training on the care of diabetic residents prior to administering insulin. Specifically, a review of Staff B's personnel record showed no documentation of completed diabetes training despite the staff member administering insulin on numerous dates in November and December 2019.
The facility failed to ensure that one of five sampled staff members was tested for Tuberculosis (TB) disease in compliance with required control measures. Specifically, while the staff member had a documented negative skin test from 2015, there was no documentation of a required second-step TB skin test following their hire.
Contact this facility directly and verify the details that matter most to your family.
Google Maps
Photos, directions & neighborhood info
Google Reviews
89 reviews from families & visitors
NC DHSR — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Silas Creek Rehabilitation Center
< 1 miNursing Home · Winston Salem, NC
Homestead Hills
1.1 miNursing Home · Winston-Salem, NC
Homestead Hills Assisted Living
1.1 miAssisted Living · Winston-Salem, NC
The Southwood
1.2 miAssisted Living · Winston-Salem, NC
The Oaks
1.2 miNursing Home · Winston-Salem, NC
Whit Raven Family Home Care
2.0 miAdult Family Home · Salem, NC