Shuler Health Care/crane Villa
Limited public data on Shuler Health Care/crane Villa. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 9 Google reviews
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What this means for your family
This facility is an excellent choice if you are looking for a peaceful, home-like setting with beautiful grounds and high-value care. However, if you require frequent updates, you should establish a clear communication plan with management early on to avoid the lack of responsiveness noted by some visitors.
Google Reviews
Google Reviews
9 reviews on Google“Families can expect a warm, home-like environment that emphasizes a small-scale, family-oriented atmosphere and beautiful grounds. While many residents experience significant improvements in happiness and well-being, there are specific concerns regarding inconsistent communication from management.”
Quality Themes
Strengths
- Warm, family-like atmosphere
- Beautiful, relaxing grounds with gardens and a koi pond
- High quality of care relative to cost
- Support with medical and dental appointments
Concerns
- Lack of communication from management
Rating Trends
Tap a year to see what changed
Distribution · 9 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1We absolutely love the look of the gardens and the koi pond; how often do residents get to spend time enjoying those outdoor spaces?
- 2Since this is such a small, intimate community, how do you ensure that family members are kept updated on their loved one's well-being and any changes in their care?
- 3We noticed you provide great support with medical and dental appointments; how does the staff coordinate those visits and communicate the outcomes to us?
- 4What does a typical daily schedule look like for residents here, and how much flexibility is there for personalized activities?
- 5In the event of a medical emergency during the night, what is the specific protocol for getting care and notifying the family?
- 6It's wonderful to see that the management is so engaged with feedback; how do you use resident or family suggestions to improve the facility?
Personalized based on this facility's data
Key Review Excerpts
“My mother had excellent care for over six years at Shuler. We visited numerous places that charged two to three times the price but did not come close to the quality of care she received at Shuler.”
“As soon as we pulled into Shulers it felt like home! Everyone is very kind, the grounds are beautiful and full of flowers and birds. A koi pond to relax by. Picnic area.”
“I can honestly say that I haven't seen her this happy with her living situation in over 15 months. It means a lot to me the excellent care she's been given so far.”
State Inspection History
State Inspections
Source: NC Division of Health Service Regulation
Mar 16, 2015Other
The facility failed to ensure that the Medication Administration Skills Validation was properly completed for four sampled staff members. Specifically, the validation forms lacked the required licensed facility name and were not properly transferred between facilities.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
9 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
NC DHSR — View Official Record
Public-record source of inspection history and licensure data shown on this page
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