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Assisted Living

Shuler Health Care/pierce Villa

Limited public data on Shuler Health Care/pierce Villa. Call, tour, and ask to meet current residents' families — your own impression matters most.

250 Pitt Street, Kernersville, NC 2728512 bedsLicensed & Active
Source: NC DHSR — view official record
Google rating
3.8/5

based on 9 Google reviews

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What this means for your family

This facility is an excellent choice if you are looking for a peaceful, home-like setting with beautiful grounds and high-value care. However, if you require frequent and direct updates from management, you should verify their current communication protocols, as one reviewer reported significant difficulty reaching staff.

Google Reviews

Google Reviews

9 reviews on Google
Families can expect a warm, home-like environment that emphasizes a small-scale, family-oriented atmosphere rather than a clinical setting. While many reviewers praise the exceptional quality of care and the beautiful, relaxing grounds, there is a specific concern regarding inconsistent communication from management.

Quality Themes

FoodN/AStaff9.0Clean5.0ActivitiesN/AMedsN/AMemoryN/AComms2.0Value10.0

Strengths

  • Warm, family-like atmosphere
  • Beautiful, relaxing grounds with gardens and a koi pond
  • High quality of care relative to cost
  • Welcoming and kind staff

Concerns

  • Lack of communication from management

Rating Trends

Tap a year to see what changed

2344.02018(1)5.02019(1)2.02021(2)5.02022(1)3.02023(2)5.02024(1)5.02025(1)

Distribution · 9 analyzed

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How They Respond to Reviews

78%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1We love the look of the gardens and the koi pond; how often do residents get to spend time enjoying the outdoor spaces?
  • 2Since the community is so small and intimate, how do you ensure that families are kept updated on their loved one's daily well-being and any changes in health?
  • 3What is the process for notifying family members if a medical emergency occurs during the night?
  • 4I noticed the staff is described as very warm and welcoming; how do you foster that family-like atmosphere among the residents?
  • 5How do you manage communication between the management team and the families to ensure we are always in the loop?
  • 6With such a close-knit group of 12 residents, how do you plan daily activities to ensure everyone stays engaged and social?

Personalized based on this facility's data


Key Review Excerpts

My mother had excellent care for over six years at Shuler. We visited numerous places that charged two to three times the price but did not come close to the quality of care she received at Shuler.

Long-term resident's family · 2025★★★★★

As soon as we pulled into Shulers it felt like home! Everyone is very kind, the grounds are beautiful and full of flowers and birds. A koi pond to relax by. Picnic area.

New resident's family · 2023★★★★★

I can honestly say that I haven't seen her this happy with her living situation in over 15 months. It means a lot to me the excellent care she's been given so far.

New resident's family · 2024★★★★★
Source: 9 Google reviews

State Inspection History

State Inspections

Source: NC Division of Health Service Regulation

4total
5deficiencies
Feb 24, 2026Other
Nutrition and Food ServiceD 286

The facility failed to provide residents with non-disposable place settings during meal service, specifically using Styrofoam cups for water. Observations and resident interviews confirmed that paper or disposable cups were being used instead of the required non-disposable beverage containers. Staff indicated this was occurring to prevent residents from taking non-disposable cups back to their rooms.

Feb 24, 2026Other
Nutrition and Food ServiceD286

The facility failed to provide residents with non-disposable place settings during meal service. Observations showed residents were served water in Styrofoam cups despite a supply of non-disposable cups being available in the kitchen.

Nutrition and Food ServiceD299

The facility failed to ensure that 8 ounces of milk or equivalent dairy products were served three times daily. Review of the daily menu and meal observations confirmed that no milk or dairy products were offered or served to residents during lunch.

May 7, 2019Follow-up
Test For TuberculosisD 131

The facility failed to ensure that one of three sampled staff members was tested for tuberculosis disease upon hire. Specifically, documentation for a staff member's TB skin test was incomplete, lacking the date the test was placed, and the facility's tracking flow sheet contained incorrect information regarding the completion of the test.

Jun 23, 2016Other
Medication AdministrationD 363

The facility failed to ensure that medications prepared in advance were kept in sealed containers that identified the name and strength of each medication and the resident's name. This deficiency was observed for three residents during the morning medication pass and one sampled resident.

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References & Resources

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