Limited public data on Shuler Health Care/phillips Villa. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 10 Google reviews
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Every family's needs are unique. We encourage you to visit Shuler Health Care/phillips Villa in person, speak with staff and current residents' families, and trust your instincts. The data on this page provides a starting point, but your personal impression matters most.
Families can expect a warm, home-like environment that emphasizes a small-scale, family-oriented atmosphere and beautiful grounds. While many residents find great happiness and high-quality care here, there is a specific concern regarding inconsistent communication from management.
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Key Review Excerpts
“We visited numerous places that charged two to three times the price but did not come close to the quality of care she received at Shuler. They keep a small family like setting that is able to maintain a higher level of care.”
“As soon as we pulled into Shulers it felt like home! Everyone is very kind, the grounds are beautiful and full of flowers and birds. A koi pond to relax by. Picnic area.”
“I can honestly say that I haven't seen her this happy with her living situation in over 15 months. It means a lot to me the excellent care she's been given so far.”
Source: NC Division of Health Service Regulation
The facility failed to ensure medications were administered according to physician orders. Specifically, for one resident, an order to discontinue the medication mirtazapine was not updated on the electronic medication administration record (eMAR), resulting in the medication being administered for several weeks after the discontinuation order was issued.
The facility failed to ensure medications were administered according to physician orders for one resident. Specifically, the facility continued to administer mirtazapine to Resident #3 despite orders to discontinue the medication in July and August 2024. The discontinuation orders were not updated on the electronic medication administration record (eMAR) or communicated to the pharmacy.
The facility failed to ensure medications were administered in accordance with orders by a licensed prescribing practitioner. Specifically, for one sampled resident, a medication used to treat muscle spasticity was not administered as ordered by the physician.
The facility failed to ensure physician orders were implemented for a resident with a prescription for tizanidine to treat muscle spasticity. There was no entry in the electronic medication administration record (eMAR) for the medication, and no documentation that it was administered as ordered.
The facility failed to ensure physician orders were implemented for a resident requiring tizanidine for muscle spasticity. Specifically, there was no documentation in the electronic medication administration record (eMAR) showing the medication was administered as ordered from 08/11/21 to 08/18/21.
The facility failed to ensure that all staff were tested for Tuberculosis (TB) disease upon hire. Specifically, one of three sampled staff members was not documented as having received a TB skin test upon being rehired in 2016.
The facility failed to ensure that a criminal background check was completed prior to hire for one of three sampled staff members. Documentation showed no criminal background check was performed when Staff B was rehired on 03/10/16.
The facility failed to ensure that all staff were tested for tuberculosis disease upon employment. Specifically, one staff member's record lacked documentation of a TB skin test upon their rehire in 2016 and lacked a test within the previous 12 months. Additionally, another staff member's record showed a TB skin test with no documented read date.
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