American House Lakeside II
Families consistently rate this highly — reviewers highlight friendly and compassionate staff. Schedule a visit to confirm the fit.
based on 22 Google reviews
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What this means for your family
While many families report that their loved ones thrive here due to the supportive staff and social environment, there are significant reports of inconsistent care and service reductions. We strongly recommend visiting during a weekend to observe staffing levels and asking management directly about the current status of housekeeping and meal services to ensure they meet your expectations.
Google Reviews
Google Reviews
22 reviews on Google“American House Lakeside II (often referred to as Baldwin House) receives highly polarized feedback regarding the quality of care and services provided. While many families praise the staff for fostering independence and providing a welcoming environment, others report serious concerns regarding hygiene, inconsistent meal service, and the reduction of essential care services. Prospective families should be aware of these conflicting experiences when evaluating the facility's current standards.”
Quality Themes
Tap a score for detailsStrengths
- Friendly and compassionate staff
- Promotes resident independence
- Clean and well-maintained apartments
- Strong administrative support during move-in
Concerns
- Inconsistent or poor quality of meal service (mentioned by 2 reviewers)
- Lack of hygiene or housekeeping services (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 40 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1We've heard wonderful things about how compassionate and friendly the staff is here; how do you foster that culture of care during the move-in process?
- 2Since we value independence, what specific opportunities are available for residents to stay active and engaged with daily activities around the community?
- 3Could you tell us a bit more about the daily meal service and how the menu variety is managed for the residents?
- 4How does the housekeeping team ensure that the apartments stay as clean and well-maintained as they appear during our tour?
- 5In the event of a medical emergency or a change in health needs during the night, what is the protocol for getting immediate assistance?
- 6With a community of this size, how do you ensure each resident receives personalized attention from the administrative and care teams?
Personalized based on this facility's data
Key Review Excerpts
“My mom has been there for almost 2 years and she loves it. The staff is amazing and go above and beyond.”
“My Mom has been there since Sept 2021 and every time we inquire about her shower she hasn’t had one. Also we sign up for a menu and she is given whatever they have.”
“Lois and the office staff worked within my uncle's budget and helped with enrollment in a tax credit program that reduced his rent.”
Ownership & Operations
Who Operates This Facility
Ah Lakeside II Ldha LLC
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
22 reviews from families & visitors
Official Website
Visit baldwinhouseseniors.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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