Assisted Living

American House Lakeside II

Name: Public quality & inspection record for American House Lakeside II
Creator: EveryPlace
License: https://everyplace.care/research-policy

Public Google reviewers rate this highly and often mention friendly and compassionate staff. Schedule a visit to confirm the fit.

15821 19 Mile Road, Clinton Township, MI 48038|Reported capacity: 164|Licensed & active

Google rating

4.1/5

based on 21 Google reviews

(586) 263-0081 Directions Website

Street View

Email American House Lakeside II to yourself

Get a one-time email with a link to this profile so it is easy to find and share later.

This sends one email and does not add you to a mailing list.

What this means for your family

Public Google reviewers rate American House Lakeside II highly. Reviewers highlight: friendly and compassionate staff, promotes resident independence. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.

Google Reviews

40 public Google reviews available

American House Lakeside II (often referred to as Baldwin House) receives highly polarized feedback regarding the quality of care and services provided. While many families praise the staff for fostering independence and providing a welcoming environment, others report serious concerns regarding hygiene, inconsistent meal service, and the reduction of essential care services. Prospective families should be aware of these conflicting experiences when evaluating the facility's current standards.

Quality Themes

Tap a score for details

Strengths

Friendly and compassionate staff
Promotes resident independence
Clean and well-maintained apartments
Strong administrative support during move-in

Concerns

Inconsistent or poor quality of meal service (mentioned by 2 reviewers)
Lack of hygiene or housekeeping services (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 40 analyzed

⚡10 reviews posted between Apr 6, 2021 – Apr 7, 2021 · 10 were 5-star

How They Respond to Reviews

81%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

1We've heard wonderful things about how compassionate and friendly the staff is here; how do you foster that culture of care during the move-in process?
2Since we value independence, what specific opportunities are available for residents to stay active and engaged with daily activities around the community?
3Could you tell us a bit more about the daily meal service and how the menu variety is managed for the residents?
4How does the housekeeping team ensure that the apartments stay as clean and well-maintained as they appear during our tour?
5In the event of a medical emergency or a change in health needs during the night, what is the protocol for getting immediate assistance?
6With a community of this size, how do you ensure each resident receives personalized attention from the administrative and care teams?

Personalized based on this facility's data

Key Review Excerpts

“My mom has been there for almost 2 years and she loves it. The staff is amazing and go above and beyond.”

Memory care family member · 2023★★★★★

“My Mom has been there since Sept 2021 and every time we inquire about her shower she hasn’t had one. Also we sign up for a menu and she is given whatever they have.”

Long-term resident's family · 2022★★★☆☆

“Lois and the office staff worked within my uncle's budget and helped with enrollment in a tax credit program that reduced his rent.”

Long-term resident's family · 2021★★★★★

Source: 40 Google reviews in the current analysis set

Ownership & Operations

Who Operates This Facility

Owner / Operator

Ah Lakeside II Ldha LLC

Source: State licensing data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(586) 263-0081

baldwinhouseseniors.com

15821 19 Mile Road

Clinton Township, MI 48038

Get Directions View on Google Maps

References & Resources

Google Maps

Photos, directions & neighborhood info

Google Reviews

21 reviews from families & visitors

Official Website

Visit baldwinhouseseniors.com

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.