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Assisted Living

Waltonwood Lakeside Il

Families consistently rate this highly — reviewers highlight warm, welcoming, and professional marketing and administrative staff. Schedule a visit to confirm the fit.

14750 Lakeside Circle, Sterling Heights, MI 48313156 bedsLicensed & Active
Google rating
4.6/5

based on 80 Google reviews

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What this means for your family

Waltonwood Lakeside is highly regarded for its beautiful environment and engaging activity programs, making it a strong candidate for many families. However, given the reports of inconsistent medical communication and restrictive policies regarding external home care, we strongly advise families to clarify their specific medical needs and home care preferences during the tour process.

Google Reviews

Google Reviews

80 reviews on Google
Waltonwood Lakeside is widely praised for its beautiful, well-maintained facilities and a highly dedicated marketing and administrative team that makes the transition process smooth for families. While many residents and their families report excellent care and engaging activities, there are recurring concerns regarding inconsistent medical communication, restrictive policies on external home care agencies, and occasional reports of unprofessional management or staff turnover.

Quality Themes

Tap a score for details
Food9.0Staff8.0Clean9.0Activities9.0Meds4.0Memory8.0Comms5.0Value4.0

Strengths

  • Warm, welcoming, and professional marketing and administrative staff
  • Clean, bright, and well-maintained facility environment
  • Engaging life enrichment and activity programs
  • Strong culinary team and dining experience

Concerns

  • Restrictive policies regarding external home care agencies (mentioned by 2 reviewers)
  • Inconsistent medical communication and care coordination (mentioned by 2 reviewers)
  • Management and staff turnover impacting continuity of care (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

234'14(2)'17(6)'20(4)'22(8)'24(15)'26(5)

Distribution · 133 analyzed

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18 reviews posted between Nov 3, 2021Nov 5, 2021 · 18 were 5-star
16 reviews posted between Jan 17, 2021Jan 22, 2021 · 12 were 5-star

How They Respond to Reviews

97%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed your team is very active in responding to feedback online; how do you incorporate that family input into your daily operations?
  • 2Could you walk me through how your team ensures consistent communication with families regarding changes in a resident's health or medication needs?
  • 3With your active life enrichment program, what are some of the most popular activities that residents are currently enjoying together?
  • 4How does your facility manage the transition of care if a resident requires support from an external home care agency?
  • 5Given your focus on maintaining a bright and clean environment, how do you ensure that staff turnover doesn't disrupt the high standard of care and daily routine for residents?
  • 6What steps are in place to ensure that medication management is handled accurately and transparently for residents?

Personalized based on this facility's data


Key Review Excerpts

My Father has been at the Waltonwood Lakeside Facility for 2years now. He started in Assisted Living and then made a rather smooth transition to the memory care unit. From the first moment we toured the facility Melissa made us feel welcome.

Memory care family member · 2024★★★★★

The Life Enrichment staff was exceptional. From the time he arrived, they engaged him in group activities as well as met his individual needs and interests.

Long-term resident's family · 2021★★★★

Drs and staff are not consistent on the needs of our mother. They were walking her after a hip surgery when the drs had no idea.

Rehab patient's family · 2017☆☆☆☆
Source: 80 Google reviews

Ownership & Operations

Who Operates This Facility

Owner / Operator

Waltonwood Lakeside Il, LLC

Source: State licensing data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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