Serenity Care Old Forge
Families consistently rate this highly — reviewers highlight compassionate and caring nursing staff. Schedule a visit to confirm the fit.
based on 16 Google reviews
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What this means for your family
This facility is an excellent choice if you are looking for a warm, homelike environment with exceptional dining and compassionate caregivers. However, you should verify current staffing levels during your tour, as past residents have noted periods of understaffing.
Google Reviews
Google Reviews
16 reviews on Google“Serenity Care is highly regarded by families for its warm, homelike atmosphere and a staff that treats residents like extended family. While many reviewers praise the excellent food and compassionate nursing, there have been historical concerns regarding staffing levels and changes in administration.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and caring nursing staff
- High-quality dining and food variety
- Engaging social activities like bingo and movies
- Homelike and clean environment
Concerns
- Staffing shortages (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 16 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Since the dining experience is such a highlight here, could you tell us more about how the menu is planned and if there are options for specific dietary needs?
- 2We love that the environment feels so much like a home; how do you ensure the facility stays that cozy and clean as residents move in and out?
- 3What kind of social calendar do you have planned for the month, and are there specific activities like movie nights or games that residents look forward to most?
- 4We noticed the team is very engaged with feedback; how does the management team use resident and family input to improve the community?
- 5With the nursing staff being so highly regarded, how is medical care and monitoring handled during the overnight hours or in the event of an emergency?
- 6How do you ensure that the high level of compassionate care is maintained consistently across all shifts throughout the day?
Personalized based on this facility's data
Key Review Excerpts
“The staff was wonderful, caring and compassionate. Her room was nice and the food was her favorite thing. It’s a smaller facility that is very homelike”
“Each and every staff member made her feel welcome from very first day she arrived at the facility. They gave excellent care, companion and love to my mother.”
“Two years later on Christmas night my Uncle passed there in his room where Hospice and the nursing staff were with him all through the process holding his hand and sitting by his side everyone one of them came to see him”
State Inspection History
State Inspections
Source: PA State Licensing Agency
Key Findings
Between 2022 and 2025, Serenity Care Old Forge underwent six inspections, resulting in two clean reports and ten recorded violations. Findings included issues regarding administrative documentation, staff certification, and safety protocols, such as obstructed exits and inconsistent fire drill procedures.
May 6, 2025Routine
The Libre Freestyle 3 glucometer failed to retain a daily log of blood glucose readings required for resident #7's sliding scale insulin administration.
Aug 6, 2024RoutineCleanReport
No deficiencies found during this inspection.
Apr 30, 2024Routine
Medication was administered to a resident despite instructions to hold the dose if SBP was below a certain parameter.
Aug 9, 2023RoutineCleanReport
No deficiencies found during this inspection.
Apr 26, 2023Routine
A previous inspection summary was posted with a privacy page that revealed resident names.
The exit from the activity room was obstructed by a box and therapy cones.
The facility used the same fire drill exits in 10 of the last 11 months.
Fire drills were held within the last 4 days of the month for 9 out of the last 17 monthly drills.
Lunch menu changes were not updated or posted, as residents received different food than indicated.
Jun 16, 2022Routine
The resident-home contract did not specify the conditions under which refunds would be made upon a resident's death.
The home failed to have a staff member certified in CPR and First Aid present in the home during several specified dates and times.
A resident's medical evaluation was not completed within the required 60 days prior to admission.
Ownership & Operations
Who Operates This Facility
Serenity Care Old Forge LLC
for profit
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
16 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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