Reviewer concerns include allegations of theft and lack of security (mentioned by 2 reviewers) — investigate before committing.
based on 5 Google reviews
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Reviewer feedback for Pittston Heavenly Manor suggests areas to investigate further. Common concerns include: allegations of theft and lack of security (mentioned by 2 reviewers), poor facility hygiene and odor. We recommend visiting in person, talking to current residents and their families, and asking specific questions about the concerns identified in reviews.
Families should approach this facility with extreme caution due to serious allegations of theft, lack of security, and poor hygiene. While one long-term resident expresses satisfaction, other reviewers report distressing experiences involving resident harassment and a lack of privacy.
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Key Review Excerpts
“Great place to live I will be there 2 years soon.”
Source: PA State Licensing Agency
Key Findings
Between 2021 and 2025, Pittston Heavenly Manor underwent 72 inspections, resulting in 13 clean reports and 143 identified violations. Recorded findings included issues with expired equipment certificates, incomplete resident documentation, and certain safety concerns regarding hallway obstructions and incident reporting.
A staff member began working before the Pennsylvania State Police Criminal Background Check was requested.
The home failed to report an incident to the Department involving a fire alarm activation and emergency services response.
The home did not have the License Inspection Summaries posted in a conspicuous place as required.
There was an accumulation of snow on the walkways outside the dining room exits.
A bottle of eye irritant was left unattended on a cart in a hallway accessible to residents.
A heavy odor of smoke was present in a resident's room due to extinguished cigarette butts found under the bed and in the trash can.
Resident assessments and support plans failed to document a history of verbal and physical altercations or how the facility would monitor such behaviors.
Two residents were involved in a verbal and physical altercation in the elevator, involving the use of derogatory names.
Cigarette butts were found outside of the front right emergency door and away from the designated smoking area.
At least 15 cigarette butts were found on the ground in the outside walkway leading from the kitchen exit.
There was a strong smell of urine in the hallway and in a resident's room.
A resident-to-resident altercation occurred where one resident pushed and punched another, resulting in a large bruise and hospital evaluation.
The Resident Assessment and Support Plan was not updated to reflect an increase in behavioral problems or the issuance of a thirty-day notice.
No deficiencies are reported in this inspection record.
No deficiencies are reported in this inspection record.
Pittston Heavenly Manor INC
for profit
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