Reviewer concerns include poor hygiene and cleanliness — investigate before committing.
based on 7 Google reviews
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Reviewer feedback for Angel's Family Manor Personal Care Home suggests areas to investigate further. Common concerns include: poor hygiene and cleanliness, failure to communicate medical emergencies or er visits. We recommend visiting in person, talking to current residents and their families, and asking specific questions about the concerns identified in reviews.
Families should approach this facility with extreme caution due to serious allegations regarding hygiene, lack of communication, and poor nutrition. While there are a few high ratings, the detailed reviews highlight critical failures in medical coordination and resident privacy.
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Key Review Excerpts
“My loved one stayed in this filthy establishment for a short period of time and it was an experience we hope no one ever has to go through. They do not coordinate doctor's appointments unless there is an emergency situation. When my loved one did go to to the ER, usually due to poor nutrition and lack of assistance with personal hygiene ADL's, we were never notified.”
“The people at this place have no respect for privacy whatsoever not for their residents it staff or former staff it is not a good place for your family or to work”
“If I could give a zero based on customer service I would. I called for information and the woman who answered said call back at a later time and hung up.”
Source: PA State Licensing Agency
Key Findings
Between 2022 and 2026, Angel's Family Manor Personal Care Home underwent 74 inspections, resulting in 20 clean reports and 149 recorded violations. Documented findings included issues regarding food storage labeling, missing temperature monitoring equipment, and administrative errors related to resident contracts and financial options. Some inspections also noted concerns regarding the facility's layout and resident access to private areas.
Ceiling tiles were missing in Rooms I and II, exposing wires, insulation, and building materials.
Buckets of water were placed under holes in the ceiling of Rooms I and II due to a roof leak.
The home failed to notify the prescriber within 24 hours after resident #1 refused morning medications on 12/3/25 and 12/10/25.
The resident's support plan did not include a plan to address incontinence issues occurring in common areas following a change in resident condition.
A resident assessment failed to include the resident's behavior of urinating on the floor of their bedroom and in common areas.
A cloth covered chair not labeled as fire resistant fabric was located in the exterior designated smoking area.
A large dark brown urine stain was observed on the rug next to a resident's bed.
The carbon monoxide detector in the 3rd floor hallway had batteries that had not been changed annually as required.
The home failed to report an incident to the Department within 24 hours regarding a resident who required surgical removal of compression stockings.
The home failed to provide necessary assistance with ADLs, as the resident's support plan was not updated to reflect a need for hygiene assistance following refusals to shower.
The home failed to report a physical altercation between two residents to the Department within the required 24-hour timeframe.
A resident's support plan was not updated to reflect significant changes in condition, including verbal aggression, smoking in the home, and inappropriate urination.
The home failed to report an incident where one resident punched another in the face to the Area Agency on Aging as required.
No deficiencies are reported in this inspection record.
A resident physically grabbed another resident's arm causing scrapes and used verbal threats and foul language, causing the victim to feel afraid.
Cigarette butts and trash were observed in the smoking area, and a resident was observed lighting fires in cigarette containers and smoking inside the building.
Angels Family Manor Personal Care Home INC
for profit
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