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Medicare shows an abuse citation on record. Review the linked inspection sources and ask the facility about corrective action before deciding.
based on 108 Google reviews
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Medicare shows an abuse citation on record. Read the linked source details, ask the administrator what corrective action was taken, and independently verify the facility’s current status before deciding.
Oak Ridge Rehabilitation & Healthcare Center receives high praise for its clean, well-maintained facility and a staff that many families describe as compassionate and attentive. While the majority of reviews are glowing, a recurring concern involves the loss of personal belongings during a resident's stay and occasional frustrations regarding discharge planning and billing transparency. Families should be aware that while the facility is highly regarded for its atmosphere, some experiences with administrative processes and personal property management have been problematic.
Quality Themes
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Concerns
Rating Trends
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Distribution · 108 analyzed
This facility actively engages with reviewer feedback.
Personalized based on this facility's data
Key Review Excerpts
“My mother was in the locked unit here for almost two months, and while she was at this facility I was at peace knowing she was in good hands. I appreciate the staff so much for being so compassionate and kind.”
“The therapy in a short time has tripled my strength ability. I appreciate everyone here. This is my second time here and if I ever need therapy again I would certainly come back to Oak Ridge.”
“The administrator, Korn, was especially amazing. She was incredibly down-to-earth, patient, and genuinely caring. She took the time to make sure t”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
5
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility has significant quality concerns with families filing complaints that triggered 29 deficiencies. Recurring problems include protecting residents from abuse and neglect, dementia care, food safety and nutrition, accident prevention, and medication management. While all issues show correction dates, the pattern of repeated problems across multiple surveys—particularly dementia care appearing in five separate incidents and food safety violations spanning from 2023 to 2024—suggests ongoing systemic challenges families should carefully evaluate.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Rights Deficiencies
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Federal Penalties
Fine
Dec 15, 2023
$96,203
Payment Denial
Dec 15, 2023
27-day denial
Fine
Sep 20, 2023
$7,940
Oak Ridge Rehabilitation & Healthcare Center
for profit
Century Healthcare
9 facilities nationwide
Chain avg rating: 1.9/5 · Rank 6 of 10
Owners
Century IV Pennsylvania Holdco LLC
Owner · Organization
Century IV Tbd Holdco LLC
Owner (parent company) · Organization
Kulanu Oc Trust
Owner (parent company) · Organization
Klein, Efraim
Owner (parent company)
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
108 reviews from families & visitors
Official Website
Visit oakridgerhc.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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