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Memory Care · Rochester Hills, MI
930 W. South Blvd., Rochester Hills, MI 48307
Map location from our source data
About this listing
Catalog updated Jul 5, 2026. Current services and availability are unconfirmed.
Monthly cost
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Availability
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Reported capacity: 37 residents. This is not the number of openings.
Contact information →Care & support
Designed for people living with dementia who need a supported daily routine.
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Payment details are not confirmed in our records. Ask about private pay, insurance, and assistance programs.
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Public Google reviewers rate Serene Gardens of Rochester Hills Memory Care highly. Reviewers highlight: clean, well-maintained, and attractive facility, compassionate and dedicated individual staff members. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Serene Gardens of Rochester Hills receives highly polarized feedback, with many families praising the compassionate, personalized care provided by specific staff members while others report severe neglect and staffing shortages. While the facility is frequently described as clean, beautiful, and welcoming, multiple reviewers have raised serious concerns regarding basic care standards, medication management, and communication during resident decline.
AI summaries of public opinions. These describe review sentiment, not verified care quality.
Reviews are sharply divided between high praise for specific compassionate caregivers and reports of rude or neglectful behavior.
Several families report a lack of transparency and failure to communicate regarding significant changes in resident health.
The vast majority of reviewers describe the facility as clean, well-decorated, and well-maintained.
Some reviewers praise the dining experience and dietary accommodations, while others report cold or skipped meals.
Multiple families highlight a variety of engaging activities and the positive impact on their loved ones' social lives.
Multiple reports of medication errors, missed doses, and failure to notify families of medical decline.
While some families feel their loved ones are safe and well-supported, others cite neglect and lack of supervision.
Scores range from 0 (negative) to 10 (positive). They are model interpretations of reviews and are not clinical, safety, or inspection ratings. Unmentioned topics are omitted.
Strengths
Concerns
Rating Trends
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Distribution · 62 analyzed
This facility rarely responds to reviews.
Key Review Excerpts
“The staff to Resident Ratio is really good, which allows more personable care for her. Mangement also does a great job with everything, including finding quality Caregivers, after others Move On.”
“Serene Gardens of Rochester Hills is a beautiful facility but is terribly understaffed. On several occasions when we asked an aide for help we were told that they were the only one working (in a building with 25 residents).”
“The facility is beautiful but some of the staff is unprofessional. There is no communication between the staff and patient family members. My Mom refused medication for five days and the staff made no attempt to contact me to let me know.”
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
A recent investigation found that some residents were not receiving the twice-weekly showers required by their service plans. Previous licensing studies noted issues with the hair salon exhaust and window security, both of which were addressed by the facility.
Resident bathing was not consistently completed according to service plans for Residents A, B, C, and D (specifically missing or infrequent showers during the review period).
Hair salon exhaust was not continuous but rather connected to a light switch.
Windows in the memory care facility opened fully and did not match the program statement indicating they should only open 6 inches and be alarmed.
Serene Gardens of Rochester Hills LLC
Contact the provider directly when you feel ready. Have your questions handy and ask for answers in writing.
Confirm current status with MI Dept. of Licensing & Regulatory Affairs.
Google Maps
Photos, directions & neighborhood info
Google Reviews
48 reviews from families & visitors
Official Website
Visit serenegardensmi.com
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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