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Assisted Living · Rochester Hills, MI
2251 W. Auburn Road, Elmdale · Rochester Hills, MI 48309
Map location from our source data
About this listing
Catalog updated Aug 4, 2026. Current services and availability are unconfirmed.
Monthly cost
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Availability
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Reported capacity: 126 residents. This is not the number of openings.
Contact information →Care & support
Usually offers housing and help with everyday tasks, such as bathing and dressing.
This describes the care category. Confirm support for your family member's needs.
Understand care types →Payment options
Payment details are not confirmed in our records. Ask about private pay, insurance, and assistance programs.
Your next step
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Public Google reviewers rate American House Elmwood highly. Reviewers highlight: clean and well-maintained facility, friendly and welcoming administrative staff. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
American House Elmwood receives polarized feedback, with many families praising the welcoming atmosphere, clean environment, and helpful administrative staff. However, there are significant and recurring complaints regarding the contracted 'Medical Team,' with multiple reviewers citing poor responsiveness, unprofessional behavior, and inadequate clinical care. Families should weigh the positive community environment against these serious concerns regarding the quality of medical support.
AI summaries of public opinions. These describe review sentiment, not verified care quality.
Administrative staff are frequently praised, but the contracted medical staff face severe criticism for unprofessionalism and neglect.
Administrative staff are described as accessible and helpful, though clinical communication is criticized.
Multiple reviewers consistently mention the facility is clean, fresh, and well-kept.
While some residents praise the food as excellent, others have noted a desire for more variety.
Reviewers highlight consistent entertainment, Bingo, and Senior Olympics as positive aspects.
Multiple negative reports regarding the medical team's reliability and response times for patient support.
Scores range from 0 (negative) to 10 (positive). They are model interpretations of reviews and are not clinical, safety, or inspection ratings. Unmentioned topics are omitted.
Strengths
Concerns
Rating Trends
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Distribution · 37 analyzed
This facility responds to some reviews.
Key Review Excerpts
“The Medical Team staff are terrible. The wait times are regularly over 30min. They just made a huge mistake in changing staff and bringing back old staff who had multiple complaints.”
“The staff and residents truly feel like family, and that means everything to us. My mom has been here for a couple of years now, and knowing she is in a place where people genuinely care and can be trusted to provide excellent care is priceless.”
“I've had my loved one there for almost 4 years now and he LOVES it there. He raves about the food and the people there. He loves playing Bingo and doing the Senior Olympics.”
American House Elmwood, LLC
Contact the provider directly when you feel ready. Have your questions handy and ask for answers in writing.
Confirm current status with MI Dept. of Licensing & Regulatory Affairs. A direct record link is not available in this catalog.
Google Maps
Photos, directions & neighborhood info
Google Reviews
19 reviews from families & visitors
Official Website
Visit americanhousemi.com
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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