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Assisted Living · Rochester Hills, MI
910 S. Boulevard, Rochester Hills, MI 48307
Map location from our source data
About this listing
Catalog updated Aug 3, 2026. Current services and availability are unconfirmed.
Monthly cost
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Availability
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Reported capacity: 38 residents. This is not the number of openings.
Contact information →Care & support
Usually offers housing and help with everyday tasks, such as bathing and dressing.
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Payment details are not confirmed in our records. Ask about private pay, insurance, and assistance programs.
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Public Google reviewers rate Serene Gardens of Rochester Hills AL highly. Reviewers highlight: compassionate and attentive memory care staff, high-quality, home-style dining. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families often praise the facility for its compassionate memory care, proactive communication, and high-quality, home-style dining. However, there are serious, critical reports of neglect, including missed meals, lack of hygiene care, and severe understaffing. While many reviewers highlight a warm, family-like atmosphere, recent critical reviews raise significant alarms regarding resident safety and basic care standards.
AI summaries of public opinions. These describe review sentiment, not verified care quality.
Reviews are polarized between extreme praise for compassion and extreme criticism of neglectful behavior.
Many reviewers highlight excellent transparency and regular updates from management.
While some praise the cleanliness, others report messy and unsanitary rooms.
Multiple reviewers praise the home-style cooking and fresh ingredients.
Reviewers frequently mention enjoyable activities like card groups and musical acts.
One reviewer notes perfect medication routines, but others report significant neglect in basic care.
Many families express high satisfaction with how sundowning and dementia are handled.
Scores range from 0 (negative) to 10 (positive). They are model interpretations of reviews and are not clinical, safety, or inspection ratings. Unmentioned topics are omitted.
Strengths
Concerns
Rating Trends
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Distribution · 40 analyzed
This facility rarely responds to reviews.
Key Review Excerpts
“The staff recognized early signs that my mother's needs were changing and discussed a move to memory care before we even brought it up.”
“Her call button was repeatedly ignored. Her room was left messy and unsanitary. Meals were served cold—or not at all.”
“The meals are genuinely good. not institutional food. real home style cooking with fresh ingredients.”
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
Recent inspections have identified serious concerns regarding medication administration, failure to document essential daily care tasks, and issues with meal documentation. Additionally, there have been findings related to compliance with criminal background check procedures for staff.
Resident A was not receiving care in accordance with her service plan; several scheduled activities of daily living tasks (bed checks, dressing reminders, oral care) were not documented as completed.
Resident A missed meals; 14 out of 49 meals in the month of May were not documented as provided.
Resident A did not receive medications as ordered; specifically, Xarelto was not administered for three days in April, and Timolol Maleate doses were not charted as administered in May.
Additional Findings: The emergency response system does not track response data, and management is unable to monitor staff response times to call pendants.
Failure to comply with criminal history check and fingerprinting requirements for employees/applicants.
Repeat violation regarding previously cited corrective action plan (CAP) from 06/04/2024.
Serene Gardens of Rochester Hills LLC
Contact the provider directly when you feel ready. Have your questions handy and ask for answers in writing.
Confirm current status with MI Dept. of Licensing & Regulatory Affairs.
Google Maps
Photos, directions & neighborhood info
Google Reviews
47 reviews from families & visitors
Official Website
Visit serenegardensmi.com
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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