Schervier Nursing Care Center
Strong Medicare quality ratings; families often praise modern, clean, and well-maintained facility. Still worth an in-person visit.
based on 289 Google reviews

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What this means for your family
Schervier offers a modern, clean environment with a highly effective rehabilitation team, making it a strong candidate for post-surgery recovery. However, families must be aware of significant, recurring reports regarding poor communication and slow response times from nursing staff. We strongly advise you to visit in person, observe the floor staffing levels, and establish a clear, direct line of communication with a specific supervisor before admission.
Google Reviews
Google Reviews
289 reviews on Google“Schervier Nursing Care Center receives polarized feedback, with many families praising the modern, clean facility and the dedicated concierge and therapy teams. However, a significant number of reviewers report serious concerns regarding neglect, poor communication, understaffing, and inadequate medical oversight. Families considering this facility should be aware that while the environment is often described as hotel-like, the quality of nursing care and responsiveness to medical emergencies is a recurring point of contention.”
Quality Themes
Tap a score for detailsStrengths
- Modern, clean, and well-maintained facility
- Highly regarded rehabilitation and physical therapy team
- Responsive and helpful concierge staff
- Spacious, private rooms with good amenities
Concerns
- Neglect and lack of responsiveness to patient needs (mentioned by 12 reviewers)
- Poor communication and difficulty reaching staff/nurses (mentioned by 8 reviewers)
- Understaffing leading to delayed care (mentioned by 6 reviewers)
- Inadequate medical oversight and failure to address health emergencies (mentioned by 5 reviewers)
- Poor food quality and temperature (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 204 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given that the facility has a large capacity of 366 residents, what specific protocols are in place to ensure that communication between nursing staff and family members remains consistent and timely?
- 2I understand that rehabilitation is a strong point here; how is that high level of care integrated into the daily routine for residents who require long-term medical oversight?
- 3With the current staffing levels, what is the process for ensuring that residents receive prompt assistance when they use their call bells or have urgent needs?
- 4Could you walk me through how the facility manages medication administration to ensure accuracy and safety for residents?
- 5I’ve read that the facility is very well-maintained, but I’m curious about the dining experience—what steps are being taken to improve the variety and temperature of the meals served?
- 6How does the activity team tailor daily engagement programs to ensure that residents in memory care feel included and stimulated throughout the day?
Personalized based on this facility's data
Key Review Excerpts
“The nursing team was compassionate and attentive, always taking the time to address any concerns and keep us updated on her progress. The physical therapy department was outstanding.”
“Nursing care is terrible. Residents left in dirty depends for hours. While visiting, I would see such terrible care. No one answers phones at the nursing station, even when sitting there on their cell phone.”
“My 104 year old aunt was admitted to the nursing facility in November 2023. She was there for 10 days during which time we observed care that was nonexistent.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
5
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Schervier Nursing Care Center has faced 51 deficiencies across six surveys, with families filing 11 complaints regarding safety concerns, care planning failures, and abuse/neglect issues. The facility repeatedly struggles with fire safety systems, resident assessment updates, and maintaining safe environments free from hazards. While most deficiencies show correction dates, ongoing problems with safety and care planning suggest persistent operational challenges families should carefully consider.
Mar 31, 2025Routine9
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Assessment and Care Planning Deficiencies
Assure that each resident’s assessment is updated at least once every 3 months.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Environmental Deficiencies
Keep all essential equipment working safely.
Smoke Deficiencies
Provide properly protected cooking facilities.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Mar 31, 2025Complaint1
Environmental Deficiencies
Have enough outside ventilation via a window or mechanical ventilation, or both.
Mar 4, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Oct 11, 2023Routine20
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Assure that each resident’s assessment is updated at least once every 3 months.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Resident Rights Deficiencies
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Resident Rights Deficiencies
Assure the security of all personal funds of residents deposited with the facility.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Emergency Preparedness Deficiencies
Establish procedures for tracking staff and patients during an emergency.
Oct 11, 2023Complaint6
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Sep 22, 2023Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Federal Penalties
Fine
Oct 17, 2023
$4,545
Fine
Oct 10, 2023
$4,587
Fine
Sep 18, 2023
$13,762
Ownership & Operations
Who Operates This Facility
Schervier Nursing Care Center
for profit
Ownership & Management
Owners
Kohen, Eliyahu
Owner
Lankry, Aaron
Owner
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
289 reviews from families & visitors
Official Website
Visit schervier.com
Medicare data downloads
Original nursing home datasets
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