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Nursing HomeMedicaid Investigative

Independence Care Center for Nursing and Rehabilit

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

666 Kappock Street, West Bronx · Riverdale, NY 10463190 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
4.2/5

based on 181 Google reviews

5
4
3
2
1
Independence Care Center for Nursing and Rehabilit Nursing Home in Riverdale, NY — Street View
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3/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (2/5 stars)
  • Above-median deficiencies (8 vs median 6.0)

Below average in NY · Meets national RN staffing standard · Above average staffing · Worst in THE MAYER FAMILY chain · $66,859 in fines

Source: Medicare data

What this means for your family

While the facility has a strong reputation for rehabilitation therapy, families should be cautious regarding daily personal care. We strongly recommend visiting during off-hours to verify if the reported hygiene issues and staffing shortages persist, and to ensure you have direct contact information for the nursing supervisor rather than relying on the general front desk.

Google Reviews

Google Reviews

181 reviews on Google
Independence Care Center receives highly polarized feedback, with many reviewers praising the rehabilitation program and specific staff members, while others report severe neglect and hygiene issues. Families frequently mention concerns regarding inconsistent care, poor communication with management, and unpleasant odors throughout the facility. Potential residents should weigh the reported success of the rehab department against recurring complaints about basic hygiene and understaffing.

Quality Themes

Tap a score for details
Food6.0Staff5.0Clean2.0Activities8.0Meds3.0Memory2.0Comms3.0ValueN/A

Strengths

  • Effective rehabilitation therapy program
  • Professional and attentive nursing staff
  • Welcoming and helpful front-desk/security team
  • Engaging recreational activities

Concerns

  • Poor hygiene and persistent odors of urine/feces (mentioned by 7 reviewers)
  • Understaffing and slow response times to patient needs (mentioned by 6 reviewers)
  • Difficulty reaching management or unresponsive communication (mentioned by 5 reviewers)
  • Lack of proper bathing or personal care for residents (mentioned by 4 reviewers)

Rating Trends

Tap a year to see what changed

234'15(1)'17(1)'19(11)'21(42)'23(14)'25(53)'26(17)

Distribution · 209 analyzed

5
136
4
30
3
8
2
8
1
27

How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed the management team is very active in responding to feedback online; how does the administration typically involve families in addressing facility improvements?
  • 2With the high praise for your rehab program, could you walk us through how a resident transitions from therapy back to their daily routine?
  • 3What specific protocols do your nursing teams follow to ensure the facility stays fresh and clean, especially in the common areas?
  • 4How do you ensure that personal care needs, like regular bathing and grooming, are met consistently for every resident?
  • 5What kind of daily recreational activities are available to keep residents engaged and social with one another?
  • 6In the event of a medical emergency after hours, what is the specific process for notifying the family and coordinating care?

Personalized based on this facility's data


Key Review Excerpts

After being in a comma over 3 months. My dear cousin with the care of Fieldston was able to recover and go home to her son. After many visits I personally saw the attention & care all the staff gave her.

Long-term resident's family · 2019★★★★★

The nurses and aides are usually in the office or sitting at the desk and for much of the time on their phones or on the computer. Whenever I visited he was always dirty, unkempt and unbathed.

Long-term resident's family · 2025☆☆☆☆

The facility is immaculate and the staffs are attentive, caring, and accommodating. I truly admire the dedication of the doctors, nurses, and Joseph (from the radiology dept.) that takes care of my father.

Rehab patient's family · 2021★★★★★
Source: 181 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.44hrs
OK
Registered nurses for medical care
Total Nursing
4.32hrs
OK
All nurses + aides combined
Staff Turnover
33%
Lower is better (< 30% = good)
RN Turnover
36%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

10

measures

Worse Than Avg

3

measures

Mixed Results

4

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility1.9%
Better than Avg
Here
1.9%
US
12.1%
NY
18.9%
Bronx
28.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility7.0%
Better than Avg
Here
7.0%
US
19.4%
NY
20.2%
Bronx
16.2%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility6.5%
Mixed vs Avgs
Here
6.5%
US
19.5%
NY
13.3%
Bronx
6.1%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility4.6%
Better than Avg
Here
4.6%
US
15.3%
NY
13.8%
Bronx
11.3%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility9.2%
Better than Avg
Here
9.2%
US
14.4%
NY
14.8%
Bronx
12.2%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility98.3%
Better than Avg
Here
98.3%
US
95.5%
NY
95.3%
Bronx
93.4%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility64.5%
Worse than Avg
Here
64.5%
US
79.8%
NY
78.8%
Bronx
70.9%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility80.7%
Mixed vs Avgs
Here
80.7%
US
81.8%
NY
77.0%
Bronx
65.5%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
NY
1.2%
Bronx
1.5%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

8deficiencies
1penalties
Above state avg (7.6)
9 complaint-triggered
$66,859 in fines

This facility has faced significant concerns with families filing multiple complaints about abuse protection and care planning issues that persist across recent surveys. The most recurring problems involve care planning and assessment, abuse and neglect prevention, and medication management. While all deficiencies show correction dates, the pattern of repeated complaints about fundamental safety issues, including failure to properly protect residents from abuse and delays in developing care plans, suggests ongoing systemic challenges that warrant careful consideration during any visit.

Aug 8, 2025Complaint
2
0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0689Potential for harm · IsolatedResolved (past non-compliance)

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Aug 1, 2024Complaint
2
0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Apr 3, 2024Complaint
1
0600Actual harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Apr 2, 2024Routine
11
0655Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0291Potential for harm · PatternCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0324Potential for harm · PatternCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0761Potential for harm · PatternCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0583Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0679Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0351Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

Apr 2, 2024Complaint
4
0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Mar 2, 2022Routine
16
0161Potential for harm · Pattern

Construction Deficiencies

Use approved construction type or materials.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0311Potential for harm · PatternCorrected

Smoke Deficiencies

Have an enclosure around a vertical opening shaft.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0697Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0726Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0355Potential for harm · IsolatedCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0918Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0018Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish procedures for tracking staff and patients during an emergency.

Federal Penalties

Fine

Apr 2, 2024

$66,859

Ownership & Operations

Who Operates This Facility

Owner / Operator

Independence Care Center for Nursing and Rehabilit

Organization Type

for profit

Chain Affiliation

Chain Name

The Mayer Family

Chain Size

11 facilities nationwide

Chain avg rating: 3.3/5 · Rank 9 of 11 (Worst)

Ownership & Management

Owners

Davidowitch, Nachum

Owner

24%

Eisikowicz, Sam

Owner

15%

Landa, David

Owner

26%

Mayer, Andrea

Owner

12%

Mayer, Giorgio

Owner

12%

Ruben, Yosef

Owner

11%

Key personnel

Gewirtz, JonathanW-2 Managing Employee
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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