Independence Care Center for Nursing and Rehabilit
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 181 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Above-median deficiencies (8 vs median 6.0)
Below average in NY · Meets national RN staffing standard · Above average staffing · Worst in THE MAYER FAMILY chain · $66,859 in fines
What this means for your family
While the facility has a strong reputation for rehabilitation therapy, families should be cautious regarding daily personal care. We strongly recommend visiting during off-hours to verify if the reported hygiene issues and staffing shortages persist, and to ensure you have direct contact information for the nursing supervisor rather than relying on the general front desk.
Google Reviews
Google Reviews
181 reviews on Google“Independence Care Center receives highly polarized feedback, with many reviewers praising the rehabilitation program and specific staff members, while others report severe neglect and hygiene issues. Families frequently mention concerns regarding inconsistent care, poor communication with management, and unpleasant odors throughout the facility. Potential residents should weigh the reported success of the rehab department against recurring complaints about basic hygiene and understaffing.”
Quality Themes
Tap a score for detailsStrengths
- Effective rehabilitation therapy program
- Professional and attentive nursing staff
- Welcoming and helpful front-desk/security team
- Engaging recreational activities
Concerns
- Poor hygiene and persistent odors of urine/feces (mentioned by 7 reviewers)
- Understaffing and slow response times to patient needs (mentioned by 6 reviewers)
- Difficulty reaching management or unresponsive communication (mentioned by 5 reviewers)
- Lack of proper bathing or personal care for residents (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 209 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed the management team is very active in responding to feedback online; how does the administration typically involve families in addressing facility improvements?
- 2With the high praise for your rehab program, could you walk us through how a resident transitions from therapy back to their daily routine?
- 3What specific protocols do your nursing teams follow to ensure the facility stays fresh and clean, especially in the common areas?
- 4How do you ensure that personal care needs, like regular bathing and grooming, are met consistently for every resident?
- 5What kind of daily recreational activities are available to keep residents engaged and social with one another?
- 6In the event of a medical emergency after hours, what is the specific process for notifying the family and coordinating care?
Personalized based on this facility's data
Key Review Excerpts
“After being in a comma over 3 months. My dear cousin with the care of Fieldston was able to recover and go home to her son. After many visits I personally saw the attention & care all the staff gave her.”
“The nurses and aides are usually in the office or sitting at the desk and for much of the time on their phones or on the computer. Whenever I visited he was always dirty, unkempt and unbathed.”
“The facility is immaculate and the staffs are attentive, caring, and accommodating. I truly admire the dedication of the doctors, nurses, and Joseph (from the radiology dept.) that takes care of my father.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
3
measures
4
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents needing more daily help over time
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has faced significant concerns with families filing multiple complaints about abuse protection and care planning issues that persist across recent surveys. The most recurring problems involve care planning and assessment, abuse and neglect prevention, and medication management. While all deficiencies show correction dates, the pattern of repeated complaints about fundamental safety issues, including failure to properly protect residents from abuse and delays in developing care plans, suggests ongoing systemic challenges that warrant careful consideration during any visit.
Aug 8, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Aug 1, 2024Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Apr 3, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Apr 2, 2024Routine11
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Apr 2, 2024Complaint4
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Mar 2, 2022Routine16
Construction Deficiencies
Use approved construction type or materials.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Emergency Preparedness Deficiencies
Establish procedures for tracking staff and patients during an emergency.
Federal Penalties
Fine
Apr 2, 2024
$66,859
Ownership & Operations
Who Operates This Facility
Independence Care Center for Nursing and Rehabilit
for profit
Chain Affiliation
The Mayer Family
11 facilities nationwide
Chain avg rating: 3.3/5 · Rank 9 of 11 (Worst)
Ownership & Management
Owners
Davidowitch, Nachum
Owner
Eisikowicz, Sam
Owner
Landa, David
Owner
Mayer, Andrea
Owner
Mayer, Giorgio
Owner
Ruben, Yosef
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
181 reviews from families & visitors
Official Website
Visit independencenh.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
Schervier Nursing Care Center
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Hudson Pointe at Riverdale Ctr for Nursing & Rehab
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Isabella Geriatric Center INC
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Beth Abraham Center for Rehabilitation and Nursing
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