San Marino Healthcare Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 21 Google reviews
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What this means for your family
This facility is an excellent choice if your priority is finding a warm, highly attentive, and compassionate care team. While you should be prepared for an older building with fewer modern amenities, the staff's ability to manage care challenges and support residents emotionally is a significant advantage.
Google Reviews
Google Reviews
21 reviews on Google“Families can expect a highly compassionate and professional care team that prioritizes emotional support and resident dignity. While the physical facility and amenities may appear dated or unpolished, reviewers consistently emphasize that the quality of staff and the warmth of the environment compensate for the older building.”
Quality Themes
Strengths
- Compassionate and attentive nursing staff
- Strong focus on emotional support and resident dignity
- Professional management and problem-solving
- Welcoming and friendly atmosphere
Concerns
- Outdated facility exterior and amenities (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 23 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1I've heard wonderful things about how compassionate and attentive the nursing staff is here; how do you ensure that level of personal care is maintained for every resident?
- 2Since the facility has a smaller, intimate capacity of 59 residents, how does that help in providing more personalized emotional support and dignity to each person?
- 3What specific steps is the management team taking to address recent state inspection findings and improve the facility's overall health inspection rating?
- 4Could you tell me more about how the staff handles medical emergencies or changes in health status during the overnight hours?
- 5Are there any upcoming plans or renovations to update the exterior or common area amenities to make the space even more comfortable for residents?
- 6What kind of daily activities or social programs do you have in place to keep residents engaged and connected with one another?
Personalized based on this facility's data
Key Review Excerpts
“My mom has been a resident at San Marino for over 2 years. This is a well managed and staff facility. Each time a visit I am met with smiles. My mom has never been so alert, clean and emotionally supported.”
“My first impression to say the least I was very reluctant based on the exterior of the facility being old not best amenities; as well as the residents the roam around not cognitive that are unstable. My experience is that the CNA and Activities staff as well as the Social Worker And DON and few others have definitely being attending to the needs of my mothers care.”
“San Marino Manor may not be as updated as some of the other facilities. It's better, in so many other ways that are so much more important then the decor. Staff is warm friendly. They have away of making you feel so welcome.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
14
measures
2
measures
1
measures
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has significant ongoing issues with families filing multiple complaints about serious care problems. Recurring deficiencies include protecting residents from abuse and neglect, accident prevention and safety, and fire safety systems. While the facility has provided correction dates for all violations, the pattern of repeated safety violations and complaint-triggered investigations for abuse protection raises concerns about sustained quality improvement.
Jan 9, 2026Routine21
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care Deficiencies
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Emergency Preparedness Deficiencies
Establish policies and procedures for medical documentation.
Emergency Preparedness Deficiencies
Provide primary/alternate means for communication.
Jul 16, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Apr 15, 2025Complaint4
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Mar 14, 2025Complaint1
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Feb 19, 2025Complaint1
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Jan 30, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Ownership & Operations
Who Operates This Facility
San Marino Healthcare Center
for profit
Ownership & Management
Owners
Svpa 6812 LLC
Owner · Organization
Ditullio, Caroline
Owner
Dizon, Monette
Owner
Gasmen, Yolanda
Owner
Sharma, Vatsala
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
21 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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