Omeo Arcadia Living

COMPLAINT INVESTIGATION REPORT

The facility was inspected for an annual continuation review and was found to be in compliance with most observed areas. Staffing, record keeping, resident rights postings, food service, and medication management were all noted as adequate or compliant during the visit.

The facility underwent an unannounced annual inspection covering Infection Control, Operational Requirements, and Physical Plant & Environmental Safety. The initial review found several areas in compliance, such as appropriate hand hygiene and operable equipment. However, the inspection was incomplete due to time constraints, and the analyst plans to return at a later date to finish the annual review.

This report is a Complaint Investigation Report regarding an allegation of staff failing to prevent a resident from wandering. The investigation found that there was not a preponderance of evidence to prove the alleged violation, and therefore, the allegation is unsubstantiated.

The facility underwent a Case Management visit for a Change of Ownership application. The physical plant inspection could not be completed due to water damage from a burst pipe affecting three resident rooms. Pre-licensing will be rescheduled once the necessary repairs are finished.

The facility underwent a Case Management visit for a Change of Ownership application. The physical plant inspection could not be completed due to water damage from a burst pipe affecting three resident rooms. Pre-licensing will be rescheduled once the necessary repairs are finished.

COMPLAINT INVESTIGATION REPORT

This report details a complaint investigation regarding allegations of staff failing to prevent a resident from wandering. The investigation found that the allegation was unsubstantiated based on staff interviews and record review. No specific deficiencies were cited in the provided text.