Public Google reviewers rate this highly and often mention compassionate and attentive caregiving staff. Schedule a visit to confirm the fit.
based on 73 Google reviews

Email Ivy Park at San Marino to yourself
Get a one-time email with a link to this profile so it is easy to find and share later.
This sends one email and does not add you to a mailing list.
Public Google reviewers rate Ivy Park at San Marino highly. Reviewers highlight: compassionate and attentive caregiving staff, engaging social activities and community outings. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Ivy Park at San Marino is highly regarded by families for its warm, home-like atmosphere and a staff that treats residents like family. While most reviewers praise the exceptional care and vibrant activity programs, a small number of highly critical reviews raise serious concerns regarding billing practices and management ethics.
Quality Themes
Tap a score for detailsStrengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 76 analyzed
The owner provides highly personalized and empathetic responses to detailed reviews, often mentioning specific staff members or resident stories. For short or textless reviews, the responses shift to a more standardized, polite template.
Personalized based on this facility's data
Key Review Excerpts
“My mother recently passed away at 93 and the most comforting feeling is knowing she spent her final days in the care of the most beautiful and comfortable home with the most confident and loving care givers.”
“The instant I walked through the front door to start a tour and spotted a few residents laughing along with a caregiver as she helped them walk to a lovely table set for lunch, I knew this was the right place for my father.”
“Our mom is in memory care and receiving outstanding care. The staff is so kind and gentle and successfully encourages our mom to eat with others in the community and participate in activities.”
Source: CA Community Care Licensing Division
COMPLAINT INVESTIGATION REPORT
The visit was a Case Management review prompted by a complaint investigation. The primary deficiency cited relates to the failure to submit a required written report following an unwitnessed fall incident that occurred on 10/22/2025. This is classified as a Type B deficiency, requiring the facility to submit the report and implement corrective actions.
The visit was a Case Management review prompted by a complaint investigation. The primary deficiency cited relates to the failure to submit a required written report following an unwitnessed fall incident that occurred on 10/22/2025. This is classified as a Type B deficiency, requiring the facility to submit the report and implement corrective actions.
This report is a Complaint Investigation conducted on 10/16/2025, addressing three specific allegations. All three allegations—regarding failure to address changes in condition, call button functionality, and clean clothing—were ultimately found to be 'Unsubstantiated' based on the investigation findings. No immediate health or safety concerns were observed during the visit.
The facility underwent an unannounced Required - 1 year visit. The inspection covered infection control, operational requirements, and physical plant safety. No deficiencies were cited during this review.
The investigation was conducted following a complaint regarding the mismanagement of resident medication. The allegation was found to be SUBSTANTIATED based on record review and interviews. A Type A deficiency was cited concerning the failure to maintain necessary medications on site, which presents an immediate health and safety risk.
This report details a Complaint Investigation conducted regarding allegations that staff prevented a resident from communicating with family members. The investigation found no evidence to support the allegation, resulting in an 'Unsubstantiated' finding. No specific deficiencies were cited in the report.
This report details an investigation into two allegations: questionable death and failure to provide resident records. The investigation found insufficient evidence to corroborate either allegation, resulting in both being marked as 'Unsubstantiated.' No deficiencies were cited in this report.
Transformer Opco Llc;oakmont Management Group LLC
SANCHEZ, KIMBERLY
Contact this facility directly and verify the details that matter most to your family.
Google Maps
Photos, directions & neighborhood info
Google Reviews
73 reviews from families & visitors
Official Website
Visit ivyliving.com
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Monte Vista Grove Homes
< 1 miContinuing Care · Pasadena, CA
The Retreat
< 1 miAssisted Living · Pasadena, CA
San Marino Healthcare Center
1.2 miNursing Home · San Gabriel, CA
Omeo Arcadia Living
1.3 miAssisted Living · Arcadia, CA
Pine Grove Healthcare & Wellness Centre, Lp
1.6 miNursing Home · San Gabriel, CA
Arcadia Gardens Retirement Hotel
1.9 miAssisted Living · Arcadia, CA