Nursing HomeMedicaid

Montgomery Place

Strong Medicare quality ratings; public reviewers often praise beautiful, scenic location near the lake. Still worth an in-person visit.

5550 South Shore Drive, Hyde Park · Chicago, IL 60637|40 beds|Licensed & active

4/5

Medicare

Inspection

Quality

Staffing

Google rating

3.5/5

based on 42 Google reviews

(773) 753-4100 Directions Website

Street View

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Public Medicare Flags to Review

These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.

2 Medicare penalties on record

Source: Medicare data

What this means for your family

Montgomery Place has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: beautiful, scenic location near the lake and engaging independent living community. Review the component ratings and current source records before deciding.

Google Reviews

43 public Google reviews available

Montgomery Place receives polarized feedback, with independent living residents often praising the beautiful location and community atmosphere, while those requiring skilled nursing or memory care report significant issues. Families frequently cite chronic understaffing, poor communication, and inconsistent care quality as major concerns for residents needing higher levels of medical attention. While the facility is lauded for its scenic setting near the lake, the disparity between independent living and clinical care experiences is a recurring theme.

Quality Themes

Tap a score for details

Strengths

Beautiful, scenic location near the lake
Engaging independent living community
Friendly and helpful staff in independent living
Well-maintained and attractive building

Concerns

Chronic understaffing in skilled nursing and rehab sections (mentioned by 3 reviewers)
Poor quality of care and lack of training in memory care (mentioned by 2 reviewers)
Inconsistent or poor communication from management (mentioned by 3 reviewers)
Inconsistent dining quality and menu variety (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 43 analyzed

How They Respond to Reviews

57%response rate

This facility responds to some reviews.

Questions for Your Tour

1Given the beautiful location near the lake, what specific outdoor activities or scenic opportunities are available for residents to enjoy on a daily basis?
2I noticed the staffing ratings are currently lower than average; could you walk me through your current strategy for ensuring consistent, high-quality care for residents in the skilled nursing and rehab sections?
3Communication is so important to our family; what is your standard process for keeping families updated on changes in a loved one's health or care plan?
4I see that you actively respond to feedback online; how does that input from families directly influence the improvements you make to daily operations or dining services?
5With the current focus on enhancing the memory care experience, what specific training programs are in place to ensure staff are equipped to handle the unique needs of those residents?
6How do you manage medication administration and medical oversight to ensure accuracy and safety for residents during both day and night shifts?

Personalized based on this facility's data

Key Review Excerpts

“The worse part is staying at the skilled nursing floor/ section. It is always short staffed. My dear friend stays there for two years and I went there 3-4 days a week. I know the CNAs and nurses well, and also see the changes in these two years.”

Friend of resident · 2025★★★★☆

“My mother was not engaged in activities or encouraged to go to meals - they just brought her a tray. She was isolated and sad. We had to find another place.”

Memory care family member · 2022★☆☆☆☆

“Most importantly, when he got ill, the staff went out of their way to help--way above and beyond the call for a retirement home.”

Long-term resident's family · 2014★★★★★

Source: 43 Google reviews in the current analysis set

Staffing

Staffing Hours

per resident/day · Medicare public data

RN Hours

0.85hrs

Registered nurses for medical care

Total Nursing

3.82hrs

93%

All nurses + aides combined

Total nursing hours are below the EveryPlace reference benchmark, though RN coverage meets its reference level. Ask how aides are staffed for daily tasks such as bathing and mobility.

Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.

Quality Measures

Resident outcomes compared with national, state, and local averages · 16 measures

Medicare Rating

5/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

Residents with depression symptoms

↓ Lower is better

This Facility10.3%

Better than Avg

Here

10.3%

12.8%

54.2%

Cook

72.4%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Residents on antipsychotic medication

↓ Lower is better

This Facility9.8%

Better than Avg

Here

9.8%

15.4%

21.7%

Cook

26.7%

Residents vaccinated for the flu

↑ Higher is better

This Facility81.0%

Worse than Avg

Here

81.0%

95.5%

91.8%

Cook

90.1%

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility6.6%

Better than Avg

Here

6.6%

19.5%

18.3%

Cook

11.6%

Residents vaccinated for pneumonia

↑ Higher is better

This Facility97.5%

Better than Avg

Here

97.5%

93.5%

90.3%

Cook

87.3%

Residents needing more daily help over time

↓ Lower is better

This Facility15.5%

Worse than Avg

Here

15.5%

13.9%

13.4%

Cook

8.7%

Short-Stay Residents (Rehab / Post-Acute)

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility40.0%

Worse than Avg

Here

40.0%

79.8%

63.1%

Cook

57.2%

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility89.4%

Better than Avg

Here

89.4%

82.0%

69.7%

Cook

60.0%

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility1.4%

Better than Avg

Here

1.4%

1.6%

2.2%

Cook

2.8%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

Detailed Medicare record · up to 3-year lookback

52findings in history

2penalties

Latest survey: 10 · near IL avg (12.0)

7 complaint-triggered findings

$51,632 in fines

Montgomery Place shows concerning patterns of recurring deficiencies across multiple surveys, with families filing complaints about resident care and financial protection. The facility repeatedly struggles with medication management, dietary services, and fire safety systems, with the same issues appearing in 2022, 2023, and 2024 surveys. While all deficiencies show correction dates, the persistent recurrence of problems in core care areas suggests ongoing operational challenges that families should investigate thoroughly.

Jun 25, 2026Complaint1 finding

0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

May 20, 2026Complaint2 findings

0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Apr 10, 2026Complaint1 finding

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Feb 15, 2026Complaint1 finding

0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Sep 5, 2025Routine4 findings

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0883Potential for harm · PatternCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Aug 6, 2025Complaint1 finding

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Federal Penalties

Fine

Feb 20, 2024

$4,938

Fine

Jan 30, 2024

$14,814

Ownership & Operations

Who Operates This Facility

Owner / Operator

Montgomery Place

Organization Type

nonprofit

Ownership & Management

Key personnel

Montgomery Place5% or Greater Mortgage InterestHart, DeborahW-2 Managing EmployeeBrooks Pugh, MargoOfficer / DirectorBonbrest, ConstanceOfficer / DirectorHart, DeborahOfficer / Director

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(773) 753-4100

montgomeryplace.org

5550 South Shore Drive

Chicago, IL 60637

Get Directions View on Google Maps

References & Resources

Medicare Care Compare

Official Medicare quality ratings, inspections & staffing data

Google Maps

Photos, directions & neighborhood info

Google Reviews

42 reviews from families & visitors

Official Website

Visit montgomeryplace.org

Medicare data downloads

Original nursing home datasets

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.