Montgomery Place
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 40 Google reviews
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What this means for your family
Montgomery Place offers a vibrant community for independent seniors, but families should exercise extreme caution if considering the skilled nursing or memory care units. Before committing, ask for specific nurse-to-patient ratios on the skilled nursing floor and request a detailed plan for how they handle medical emergencies, as multiple reviewers have reported significant lapses in clinical oversight.
Google Reviews
Google Reviews
40 reviews on Google“Montgomery Place receives polarized feedback, with independent living residents often praising the beautiful location and community atmosphere, while those requiring skilled nursing or memory care report significant issues. Families frequently cite chronic understaffing, poor communication, and inconsistent care quality as major concerns for residents needing higher levels of medical attention. While the facility is lauded for its scenic setting near the lake, the disparity between independent living and clinical care experiences is a recurring theme.”
Quality Themes
Tap a score for detailsStrengths
- Beautiful, scenic location near the lake
- Engaging independent living community
- Friendly and helpful staff in independent living
- Well-maintained and attractive building
Concerns
- Chronic understaffing in skilled nursing and rehab sections (mentioned by 3 reviewers)
- Poor quality of care and lack of training in memory care (mentioned by 2 reviewers)
- Inconsistent or poor communication from management (mentioned by 3 reviewers)
- Inconsistent dining quality and menu variety (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 41 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given the beautiful location near the lake, what specific outdoor activities or scenic opportunities are available for residents to enjoy on a daily basis?
- 2I noticed the staffing ratings are currently lower than average; could you walk me through your current strategy for ensuring consistent, high-quality care for residents in the skilled nursing and rehab sections?
- 3Communication is so important to our family; what is your standard process for keeping families updated on changes in a loved one's health or care plan?
- 4I see that you actively respond to feedback online; how does that input from families directly influence the improvements you make to daily operations or dining services?
- 5With the current focus on enhancing the memory care experience, what specific training programs are in place to ensure staff are equipped to handle the unique needs of those residents?
- 6How do you manage medication administration and medical oversight to ensure accuracy and safety for residents during both day and night shifts?
Personalized based on this facility's data
Key Review Excerpts
“The worse part is staying at the skilled nursing floor/ section. It is always short staffed. My dear friend stays there for two years and I went there 3-4 days a week. I know the CNAs and nurses well, and also see the changes in these two years.”
“My mother was not engaged in activities or encouraged to go to meals - they just brought her a tray. She was isolated and sad. We had to find another place.”
“Most importantly, when he got ill, the staff went out of their way to help--way above and beyond the call for a retirement home.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
8
measures
3
measures
5
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents vaccinated for the flu
Residents vaccinated for pneumonia
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Montgomery Place shows concerning patterns of recurring deficiencies across multiple surveys, with families filing complaints about resident care and financial protection. The facility repeatedly struggles with medication management, dietary services, and fire safety systems, with the same issues appearing in 2022, 2023, and 2024 surveys. While all deficiencies show correction dates, the persistent recurrence of problems in core care areas suggests ongoing operational challenges that families should investigate thoroughly.
Apr 10, 2026Complaint1
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Feb 15, 2026Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Aug 6, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Apr 29, 2025Complaint1
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Nov 15, 2024Routine25
Construction Deficiencies
Install a two-hour-resistant firewall separation.
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Emergency Preparedness Deficiencies
Establish staff and initial training requirements.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Sep 21, 2023Routine9
Construction Deficiencies
Install a two-hour-resistant firewall separation.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Federal Penalties
Fine
Feb 20, 2024
$4,938
Fine
Jan 30, 2024
$14,814
Ownership & Operations
Who Operates This Facility
Montgomery Place
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
40 reviews from families & visitors
Official Website
Visit montgomeryplace.org
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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