Nursing HomeMedicaid Investigative

Kenwood Vlge Nrsg and Rhb Ctr

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

4505 South Drexel, North Kenwood · Chicago, IL 60653|155 beds|Licensed & Active

1/5

Medicare

Inspection

Quality

Staffing

Google rating

2.5/5

based on 49 Google reviews

(773) 285-0550 Directions Website

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7/ 10

critical Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

Abuse citation on record
Low overall rating (1/5 stars)
Low staffing rating (1/5 stars)
Above-median deficiencies (31 vs median 11.0)
High RN turnover (77%)

Bottom 25% in IL · Critically understaffed (RN) · $234,787 in fines · Abuse citation

Source: Medicare data

What this means for your family

We strongly advise families to look elsewhere, as multiple reviewers have documented severe sanitation issues, including pest infestations and medical neglect. While the admissions staff is often praised for being helpful during the initial placement process, the actual quality of care reported by families and residents is consistently poor.

Google Reviews

49 reviews on Google

“Kenwood Village Nursing and Rehabilitation Center receives overwhelmingly negative feedback from families and residents, with recurring reports of severe sanitation issues, including pests like roaches and mice. Many reviewers express deep concern regarding neglect, poor communication, and unprofessional staff behavior, leading to a consensus that the facility is unsafe for long-term care.”

Quality Themes

Tap a score for details

Strengths

Responsive hospital liaison and admissions staff
Occasional individual staff members noted for kindness

Concerns

Severe sanitation issues (roaches, mice, bed bugs, sticky floors) (mentioned by 6 reviewers)
Neglect and poor quality of care (dehydration, bedsores, lack of hygiene) (mentioned by 5 reviewers)
Staff unprofessionalism and poor attitude (mentioned by 6 reviewers)
Missing personal items and laundry (mentioned by 4 reviewers)
Poor communication and difficulty reaching staff/doctors (mentioned by 4 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 52 analyzed

How They Respond to Reviews

13%response rate

This facility rarely responds to reviews.

Questions for Your Tour

1I noticed your admissions team is very responsive to families; how does that same level of communication extend to daily updates regarding a resident's health and medication changes?
2What specific protocols do you have in place to ensure the facility remains deeply cleaned and that all common areas are kept sanitary and pest-free?
3How does the nursing staff ensure that residents are staying hydrated and receiving consistent personal hygiene care throughout their shifts?
4Can you walk me through the process for how the staff manages laundry and ensures that a resident's personal belongings are kept safe and accounted for?
5What is the plan for handling medical emergencies or communicating with doctors during the overnight hours?
6Could you tell me more about the dining experience and how the meal service is organized for the residents?

Personalized based on this facility's data

Key Review Excerpts

“THIS PLACE SHOULD TORE DOWN AND REBUILD. ITS FILTHY AND DISGUSTING, I SEEN JAILS CLEANER THAN THIS PLACE... BED BUGS AND ROACHES, STAFF HAVE A REALLY BAD ATTITUDE.”

Family member · 2025★☆☆☆☆

“It’s concerning that this place continues to employ a nurse named Vicky, even after her negligence in failing to check a patient’s insulin levels nearly resulted in a fatal outcome.”

Family member · 2025★☆☆☆☆

“If I could I will rate this place 0 this place is nasty filthy and disgusting, it’s mouses sleeping in the bed with patients on the 2nd floor.”

Former employee/Visitor · 2023★☆☆☆☆

Source: 49 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026

RN Hours

0.44hrs

59%

Registered nurses for medical care

Total Nursing

3.35hrs

82%

All nurses + aides combined

Staff Turnover

46%

Lower is better (< 30% = good)

RN Turnover

54%

Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

1/ 5

Better Than Avg

measures

Worse Than Avg

measures

Long-Stay Residents

😔

Residents with depression symptoms

↓ Lower is better

This Facility92.6%

Worse than Avg

Here

92.6%

12.1%

52.5%

Cook

74.9%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on antipsychotic medication

↓ Lower is better

This Facility37.8%

Worse than Avg

Here

37.8%

15.4%

21.8%

Cook

24.1%

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility3.5%

Better than Avg

Here

3.5%

19.5%

18.3%

Cook

10.4%

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility8.2%

Better than Avg

Here

8.2%

19.4%

21.1%

Cook

17.3%

💉

Residents vaccinated for pneumonia

↑ Higher is better

This Facility97.5%

Better than Avg

Here

97.5%

93.4%

90.0%

Cook

85.5%

🚶

Residents whose walking got worse

↓ Lower is better

This Facility3.9%

Better than Avg

Here

3.9%

15.3%

15.9%

Cook

9.2%

Short-Stay Residents (Rehab / Post-Acute)

💉

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility97.1%

Better than Avg

Here

97.1%

79.7%

63.1%

Cook

55.4%

💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility95.0%

Better than Avg

Here

95.0%

81.8%

69.0%

Cook

55.3%

💊

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility4.9%

Worse than Avg

Here

4.9%

1.6%

2.4%

Cook

2.5%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

30deficiencies

6penalties

Well above state avg (12.0)

38 complaint-triggered

$234,787 in fines

This facility shows a concerning pattern of recurring abuse and neglect issues, with families filing 36 complaints that triggered federal investigations. The most frequent problems involve protecting residents from abuse and neglect, accident prevention and safety, and medication management. While all violations show correction dates, the persistent recurrence of abuse-related deficiencies across multiple years and the high volume of family complaints suggest ongoing care quality concerns that families should carefully investigate before considering placement.

Mar 27, 2026Complaint1 finding

0887Potential for harm · PatternCorrected

Infection Control Deficiencies

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

Mar 16, 2026Complaint1 finding

0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Mar 2, 2026Complaint1 finding

0645Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

Jan 22, 2026Complaint2 findings

0600Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Dec 29, 2025Complaint1 finding

0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Dec 14, 2025Complaint1 finding

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Federal Penalties

Fine

Oct 18, 2025

$62,080

Fine

Jul 25, 2025

$38,800

Payment Denial

Jan 23, 2025

11-day denial

Fine

Aug 17, 2023

$149,538

Payment Denial

Aug 17, 2023

13-day denial

Fine

May 30, 2023

$46,449

Ownership & Operations

Who Operates This Facility

Owner / Operator

Kenwood Vlge Nrsg and Rhb Ctr

Organization Type

for profit

Ownership & Management

Owners

Nathan and Shirley Rothner Family Trust

Owner · Organization

100%

Key personnel

Avenue Associates LLC5% or Greater Mortgage InterestMashiach, YaacovOfficer / DirectorMashiach, YechielOfficer / DirectorDesai, ManishManagerElkaim, DanielManager

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(773) 285-0550

kenwoodvillagehc.com

4505 South Drexel

Chicago, IL 60653

Get Directions View on Google Maps

References & Resources

Medicare Care Compare

Official Medicare quality ratings, inspections & staffing data

Google Maps

Photos, directions & neighborhood info

Google Reviews

49 reviews from families & visitors

Official Website

Visit kenwoodvillagehc.com

Medicare data downloads

Original nursing home datasets

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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