Public Google reviewers rate this highly and often mention clean and well-maintained facility. Schedule a visit to confirm the fit.
based on 48 Google reviews
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Public Google reviewers rate Royal Columbian Senior Living highly. Reviewers highlight: clean and well-maintained facility, friendly and attentive staff members. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Royal Columbian Senior Living presents a highly polarized experience for residents and families. While some visitors praise the facility for its cleanliness, friendly staff, and quality meals, others report severe concerns regarding medication management, unprofessional leadership, and neglectful care practices. Families considering this facility should be aware of significant inconsistencies in the quality of care and communication reported by long-term residents and their advocates.
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Key Review Excerpts
“I’m the daughter that asked you several times to give my dad a pain pill. Remember how you denied him? Refused to give it to him?”
“Part of his plan was for night shift caregivers to check on his room hourly to make sure he hadn’t fallen so apparently no one looked in on him or they would have known he was gone.”
“My mother lives here and I have seen some amazing things happening at Royal Columbian. She has lived her for many years and under the current management we have seen changes that warm my heart and bring my mother peace and security.”
Source: WA Dept. of Social & Health Services
This is a Notice of Continued Stop Placement Order. The order was originally imposed on Feb 19, 2026, continued on March 29, 2026, and continued again on June 22, 2026 based on a Statement of Deficiencies dated June 8, 2026.
This is a recurring deficiency previously cited on April 10, 2024. A civil fine of $400.00 was imposed.
The licensee failed to coordinate services with an external health care provider consistent with a resident's negotiated service agreement, preventing timely involvement during a medical change in condition requiring hospitalization.
The letter imposes civil fines totaling $2,500.00 ($1,500 for fire safety violations and $1,000 for disaster preparedness) and continues a stop placement order first imposed on February 19, 2026.
Failure to maintain compliance with Washington State Patrol Fire Protection Bureau; found in violation of two codes on reinspection.
Failure to develop and maintain a current, comprehensive disaster preparedness plan.
This is a letter confirming a Continued Stop Placement Order. The order was effective immediately upon verbal notice on February 19, 2026, and continued upon verbal notice on March 29, 2026.
Failed to maintain compliance with Washington State Patrol Fire Protection Bureau (two codes in violation) and City of Kennewick Municipal Codes (public nuisance).
Failed to develop and maintain a current disaster plan with necessary information and procedures.
This is a Notice of Continued Stop Placement Order. The order was originally imposed via verbal notice on February 19, 2026, and written notice dated February 20, 2026; it was continued by verbal notice on March 29, 2026, based on a Statement of Deficiencies dated March 26, 2026.
This letter serves as a notice of a civil fine of $800.00. The violation is noted as a recurring citation (previously cited July 29, 2025, and October 31, 2023).
The licensee failed to determine the circumstances and develop interventions when incidents occurred for one resident, putting the resident at risk of harm.
Letter serves as notification of a $500.00 civil fine. This was a recurring deficiency cited previously on December 12, 2024, and October 10, 2024.
Licensee failed to ensure assessments were completed for residents with identified issues and failed to complete annual full assessments for two residents, leading to risks of unmet needs and unsafe handling of flammable materials.
This letter addresses two prior reports (77357 and 70539). The findings for 70539 were previously noted as corrected.; Facility is a repeat offender for medication system deficiencies. Resident 1 suffered a pelvic fracture and severe medical complications due to medication management failure.; The facility acknowledged awareness of inconsistencies in their notification process and stated they were trying to make the process more efficient.
The facility failed to ensure residents received medications as prescribed for 3 of 4 sampled residents, resulting in missed/late medications, improper administration, and emergency hospitalization.
The facility failed to notify the department case manager when a resident returned to the facility and was subsequently transferred to the hospital, resulting in payment inconsistencies.
The facility failed to immediately report medication errors resulting in negative outcomes (hospitalization) to the department's Complaint Resolution Unit.
The Department completed a follow-up inspection and found no deficiencies; previously cited deficiencies for this regulation were corrected.
The facility failed to investigate and document medication errors or develop preventive measures for 2 of 3 residents involved in incidents.
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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