See every facility — official ratings, family reviews, no referral fees.
Supported Living

Ambitions of WA, INC (kennewick)

Limited public data on Ambitions of WA, INC (kennewick). Call, tour, and ask to meet current residents' families — your own impression matters most.

402 N. Neel, Kennewick, WA 99336Licensed & Active
Source: WA DSHS — view official record
Google rating
3.6/5

based on 19 Google reviews

5
4
3
2
1

Watch Ambitions of WA, INC (kennewick)

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

What this means for your family

This facility has a proven track record of managing medication and financial payee duties for clients. However, you should closely monitor the quality of caregiver training and oversight, as a long-term user reported a decline in empathy and supervision over time.

Google Reviews

Google Reviews

19 reviews on Google
Families may find value in the organization's history of providing medication management and payee services. However, there are significant concerns regarding a decline in caregiver oversight and training quality over long-term service periods.

Quality Themes

Tap a score for details
FoodN/AStaff3.0CleanN/AActivitiesN/AMeds5.0MemoryN/ACommsN/AValueN/A

Strengths

  • Reliable medication management
  • Effective payee services
  • Support for individuals with mental disabilities

Concerns

  • Decline in caregiver oversight and empathetic training

Rating Trends

Tap a year to see what changed

234'14(1)'18(7)'20(2)'22(2)'25(1)

Distribution · 19 analyzed

5
7
4
6
3
1
2
1
1
4

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Since your team is so skilled with medication management and payee services, how do you ensure these essential tasks are documented and communicated to family members?
  • 2What specific training do your caregivers receive regarding empathy and person-centered care to ensure residents feel truly heard and supported?
  • 3How do you monitor and maintain consistent oversight of staff during different shifts to ensure the quality of care remains high around the clock?
  • 4In the event of a medical emergency or a sudden change in health, what is the immediate protocol for contacting the family and coordinating with doctors?
  • 5What kind of daily activities or social outings do you organize to help residents with mental disabilities engage with the community and stay active?
  • 6How does the facility handle the transition for a new resident to ensure they feel comfortable and supported by the staff during their first few weeks?

Personalized based on this facility's data


Key Review Excerpts

At first the caregivers were helpful in ensuring that my daughter took the proper medications at the correct time, and that the pharmacy sent the correct pills in compliance with Doctor’s orders.

Step-parent of a long-term client · 2019☆☆☆☆

They are my lady's payee and do A good job of it

Client's partner · 2018★★★★

I think it's great that there is an organization here to assist our loved ones with mental disabilities. Thank you for doing what you do!

Community member · 2014★★★★★
Source: 19 Google reviews

State Inspection History

State Inspections

Source: WA Dept. of Social & Health Services

4total
16deficiencies
May 30, 2025Investigation

Includes details from a follow-up letter dated 07/28/2025 confirming the deficiency was corrected.

Community protection Treatment planWAC 388-101D-0485

The provider failed to implement the client's 24/7 supervision treatment plan, resulting in the client being left unsupervised in the backyard for approximately two hours, which posed a risk to the community.

Oct 16, 2024Investigation

A follow-up letter dated 02/12/2025 indicates that the deficiencies for WAC 388-101D-0145 were corrected.

Client servicesWAC 388-101D-0145

Provider failed to ensure support was provided as identified in the Person-Centered Support Plan (PCSP) for Client 1 regarding community/social activities. Documentation showed no recreational activity from Feb-July 2024 and no evidence of refusal of transfers. Additionally, bed-side rails were obstructing the client's view of the television.

Aug 11, 2023Inspection

Includes follow-up documentation from 12/10/2023 indicating that the identified deficiencies from the 08/11/2023 report were subsequently corrected.

Mandated reporting to the departmentWAC 388-101-4150

Provider failed to immediately report an incident of verbal abuse and physical aggression between clients to the Complaint Resolution Unit.

Physical and safety requirementsWAC 388-101D-0170

Provider failed to maintain a safe home environment due to an unsecured, tripping/cutting hazard caused by a loose ceramic floor tile in a client bathroom.

ComplianceWAC 388-101-3020

Provider failed to ensure food items were properly labeled/stored to meet SNAP requirements, causing clients to potentially risk losing benefits.

Client health services supportWAC 388-101D-0150

Provider failed to implement and document medical dietary recommendations for a client, specifically limiting sodium and soda consumption.

Apr 20, 2023Inspection

Follow-up inspection to address previously cited deficiencies from 10/04/2021.; Several deficiencies are noted as repeat citations from a 09/27/2019 survey.

Shared expenses and client related fundsWAC 388-101-0235Corrected Nov 17, 2021

Provider failed to ensure equitable sharing of household expenses, resulting in one client paying for unauthorized cable/internet packages.

Client's property recordsWAC 388-101-0390Corrected Nov 30, 2021

Provider failed to maintain accurate property records for items valued at $75 or more and failed to update items disposed of.

Physical and safety requirementsWAC 388-101D-0170Corrected Apr 20, 2023

Provider failed to ensure physical safety requirements were met; cleaning chemicals and a sharp meat thermometer were left unsecured in a home with residents requiring specialized safety protections.

Reconciling and verifying client accountsWAC 388-101-0255Corrected Nov 24, 2021

Provider failed to ensure monthly reconciliations and verifications of client bank and cash accounts were completed and accurate.

Mandated reporting to the departmentWAC 388-101-4150Corrected Nov 30, 2021

Failure to ensure proper mandated reporting protocols were followed.

Policies and ProceduresWAC 388-101-0060Corrected Nov 30, 2021

Deficiencies regarding risk assessments for community outings.

Medical DevicesWAC 388-101-0155Corrected Nov 30, 2021

Provider failed to provide staff with written safety instructions for medical devices in client homes.

Physical and safety requirementsWAC 388-101-0170Corrected Nov 30, 2021

Provider failed to maintain a safe home environment (loose stair tread) and water temperature at or below 120 degrees Fahrenheit.

Nurse delegationWAC 388-101-0160Corrected Nov 11, 2021

Provider failed to ensure nurse delegation requirements were met, resulting in instructions being unavailable for staff regarding medication administration.

Treatment of clientsWAC 388-101-0130Corrected Nov 3, 2021

Concerns regarding restrictive procedures (sharps restriction) without appropriate consent.

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Nearby Alternatives

Call