Ambitions of WA, INC (kennewick)
Limited public data on Ambitions of WA, INC (kennewick). Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 19 Google reviews
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What this means for your family
This facility has a proven track record of managing medication and financial payee duties for clients. However, you should closely monitor the quality of caregiver training and oversight, as a long-term user reported a decline in empathy and supervision over time.
Google Reviews
Google Reviews
19 reviews on Google“Families may find value in the organization's history of providing medication management and payee services. However, there are significant concerns regarding a decline in caregiver oversight and training quality over long-term service periods.”
Quality Themes
Tap a score for detailsStrengths
- Reliable medication management
- Effective payee services
- Support for individuals with mental disabilities
Concerns
- Decline in caregiver oversight and empathetic training
Rating Trends
Tap a year to see what changed
Distribution · 19 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Since your team is so skilled with medication management and payee services, how do you ensure these essential tasks are documented and communicated to family members?
- 2What specific training do your caregivers receive regarding empathy and person-centered care to ensure residents feel truly heard and supported?
- 3How do you monitor and maintain consistent oversight of staff during different shifts to ensure the quality of care remains high around the clock?
- 4In the event of a medical emergency or a sudden change in health, what is the immediate protocol for contacting the family and coordinating with doctors?
- 5What kind of daily activities or social outings do you organize to help residents with mental disabilities engage with the community and stay active?
- 6How does the facility handle the transition for a new resident to ensure they feel comfortable and supported by the staff during their first few weeks?
Personalized based on this facility's data
Key Review Excerpts
“At first the caregivers were helpful in ensuring that my daughter took the proper medications at the correct time, and that the pharmacy sent the correct pills in compliance with Doctor’s orders.”
“They are my lady's payee and do A good job of it”
“I think it's great that there is an organization here to assist our loved ones with mental disabilities. Thank you for doing what you do!”
State Inspection History
State Inspections
Source: WA Dept. of Social & Health Services
May 30, 2025Investigation
Includes details from a follow-up letter dated 07/28/2025 confirming the deficiency was corrected.
The provider failed to implement the client's 24/7 supervision treatment plan, resulting in the client being left unsupervised in the backyard for approximately two hours, which posed a risk to the community.
Oct 16, 2024Investigation
A follow-up letter dated 02/12/2025 indicates that the deficiencies for WAC 388-101D-0145 were corrected.
Provider failed to ensure support was provided as identified in the Person-Centered Support Plan (PCSP) for Client 1 regarding community/social activities. Documentation showed no recreational activity from Feb-July 2024 and no evidence of refusal of transfers. Additionally, bed-side rails were obstructing the client's view of the television.
Aug 11, 2023Inspection
Includes follow-up documentation from 12/10/2023 indicating that the identified deficiencies from the 08/11/2023 report were subsequently corrected.
Provider failed to immediately report an incident of verbal abuse and physical aggression between clients to the Complaint Resolution Unit.
Provider failed to maintain a safe home environment due to an unsecured, tripping/cutting hazard caused by a loose ceramic floor tile in a client bathroom.
Provider failed to ensure food items were properly labeled/stored to meet SNAP requirements, causing clients to potentially risk losing benefits.
Provider failed to implement and document medical dietary recommendations for a client, specifically limiting sodium and soda consumption.
Apr 20, 2023Inspection10Report
Follow-up inspection to address previously cited deficiencies from 10/04/2021.; Several deficiencies are noted as repeat citations from a 09/27/2019 survey.
Provider failed to ensure equitable sharing of household expenses, resulting in one client paying for unauthorized cable/internet packages.
Provider failed to maintain accurate property records for items valued at $75 or more and failed to update items disposed of.
Provider failed to ensure physical safety requirements were met; cleaning chemicals and a sharp meat thermometer were left unsecured in a home with residents requiring specialized safety protections.
Provider failed to ensure monthly reconciliations and verifications of client bank and cash accounts were completed and accurate.
Failure to ensure proper mandated reporting protocols were followed.
Deficiencies regarding risk assessments for community outings.
Provider failed to provide staff with written safety instructions for medical devices in client homes.
Provider failed to maintain a safe home environment (loose stair tread) and water temperature at or below 120 degrees Fahrenheit.
Provider failed to ensure nurse delegation requirements were met, resulting in instructions being unavailable for staff regarding medication administration.
Concerns regarding restrictive procedures (sharps restriction) without appropriate consent.
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References & Resources
Google Maps
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Google Reviews
19 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
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