Callaway Gardens Alzheimers Special Care Center
Families consistently rate this highly — reviewers highlight compassionate and long-tenured staff. Schedule a visit to confirm the fit.
based on 67 Google reviews
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What this means for your family
Callaway Gardens is highly regarded for its specialized memory care design and long-tenured, compassionate staff. While the recent trend is very positive, families should always conduct an in-person tour to observe staff-resident interactions and ask about current supervision protocols to address historical concerns regarding caregiver oversight.
Google Reviews
Google Reviews
67 reviews on Google“Callaway Gardens Alzheimer's Special Care Center receives high praise for its compassionate, long-tenured staff and home-like environment designed specifically for memory care. While most families report excellent care and strong communication, potential residents should be aware of a few isolated negative experiences regarding supervision and staffing quality from several years ago.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and long-tenured staff
- Warm, home-like facility design
- Effective communication with families
- Safe and accessible outdoor spaces for residents
Concerns
- Reports of poor caregiver behavior and lack of supervision (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 51 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed you have some lovely outdoor spaces; how do you incorporate these areas into the daily routine to ensure residents get fresh air and movement?
- 2With your focus on a warm, home-like environment, how do you ensure that the staff remains closely engaged and attentive to each resident's needs throughout the day?
- 3What specific training or oversight programs do you have in place to ensure that the care provided by your team remains consistent and compassionate at all times?
- 4I see you actively engage with feedback online; how do you typically communicate with families when concerns arise regarding a loved one's care or daily experience?
- 5Given the specialized nature of your memory care, what is your protocol for handling medical emergencies or sudden changes in a resident's health status during the evening or weekend hours?
- 6How do you tailor your daily activities to accommodate the different personality types and cognitive levels of your 56 residents to ensure everyone feels included and purposeful?
Personalized based on this facility's data
Key Review Excerpts
“The staff is remarkable. Some have been here for many many years, which is saying quite a bit. They care for the residents and it shows.”
“The facility is designed in a way that feels warm, and home like. The residents are able to access outdoor space safely, and wander throughout the community safely and with little confusion due to the design.”
“The nursing and attendant staff were consistently exceptional. There was very little turnover, and as my parents’ needs increased, the team cared for them with dignity, compassion”
State Inspection History
State Inspections
Source: WA Dept. of Social & Health Services
Jun 29, 2026FireCleanReport
All violations noted during previous related inspection(s) have been corrected.
May 29, 2025Inspection
A follow-up inspection on 07/30/2025 indicated these deficiencies were corrected. The facility also received consultation regarding WAC 388-78A-2300 (Food and nutrition services) regarding menus and prescribed diets.
Facility failed to ensure RND assessed 4 residents every 90 days for delegated tasks and failed to verify proper training/credentials for 1 staff member performing delegated tasks.
Facility failed to keep chairs in common areas clean and in good repair, with multiple instances of stained, ripped, or cracked vinyl/upholstery exposing sharp edges.
Jan 19, 2024Inspection
Letter dated 03/13/2024 states that deficiencies for WAC 388-78A-2466-1-a, WAC 388-78A-24701-1, and WAC 246-980-050-1-a were corrected.
Failed to ensure valid Washington state background checks were submitted every two years for 3 of 3 staff reviewed.
Failed to complete a review to determine if staff with non-disqualifying background check results had the Character, Competence, and Suitability (CCS) to work with vulnerable adults.
Failed to ensure staff hired as a Long-Term Care Worker completed all required basic 70-hour core competency training.
Dec 4, 2023Enforcement$500.00Report
Letter confirms civil fines of $500.00 for each of the two cited violations, totaling $1,000.00.
Licensee failed to implement safe medication services when a resident was given food or medication prior to a dental procedure, contributing to the resident aspirating.
Licensee failed to provide a modified diet of nothing by mouth (NPO) as per the Resident Care In-Service/Change in Plan of Care Record prior to a dental appointment.
Dec 4, 2023Investigation
Follow-up inspection on 01/11/2024 confirmed these deficiencies were corrected. Resident 1 was hospitalized for 6 days following the incident.
Facility failed to implement safe medication services; resident was administered medication with pudding despite being NPO prior to a dental procedure, contributing to aspiration.
Facility failed to provide a modified diet of nothing by mouth (NPO) prior to a dental appointment, resulting in the resident eating and subsequently aspirating during the procedure.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
67 reviews from families & visitors
Official Website
Visit frontiermgmt.com
Medicare data downloads
Original nursing home datasets
WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
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