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Source: WA Dept. of Social & Health Services
The investigation found that the provider's financial policy did not explain how clients would retain access to their own funds. The investigation summary marked failed provider practice identified and citation(s) written. The detailed report includes redacted references to specific card types and client information.
The provider failed to ensure continuous access to client funds. Staff restricted checkout of clients' bankbooks and debit cards to Tuesdays through Thursdays from 1:00 PM to 5:00 PM, without notifying clients or representatives. The deficiency affected 1 of 1 clients reviewed.
Investigation involved an allegation of staff-to-client abuse where a staff member took an unauthorized, insulting photo of a client and laughed at them, which the facility failed to report in a timely manner.
The provider failed to immediately report an allegation of abuse regarding a client to the Complaint Resolution Unit (CRU) and Developmental Disabilities Community Services (DDCS), delaying the report from 08/23/2025 until 11/21/2025.
There are multiple documents combined. One document confirms that the deficiencies identified under compliance determinations 66843 and 63722 were corrected as of 10/17/2025.
Provider failed to update the IISP for Client 9 after the client was found unsupervised outside the home, failing to implement necessary protocols to mitigate elopement risk.
Provider failed to ensure adequate staff were available to meet client care needs identified in PCSPs for 8 of 8 clients, placing clients at risk of unsafe environment and unmet needs.
This letter confirms that deficiencies related to Compliance Determinations 40820 and 35693 were corrected.
Deficiency corrected
Deficiency corrected
Deficiency corrected
Deficiency corrected
Includes information from an investigation summary report and a statement of deficiencies for complaint number 100460.
Provider failed to make a mandated report to the Department regarding an injury of unknown origin for Client 1.
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