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Source: WA Dept. of Social & Health Services
Intake ID: 218664. The client has an endowment trust with $41,542.99 available for their needs and preferences, which the provider failed to access.
The provider failed to treat the client with dignity and respect. Staff occupied the living area with personal items, spoke in an undignified manner about the client in their presence, and failed to access available trust funds to purchase items that would enhance the client's quality of life.
The provider failed to implement the Client's Individual Instruction and Support Plan (IISP) regarding goals and community inclusion activities, such as exercise, cooking, and researching Special Olympics.
Investigation involved complaints 207671, 209707, 209962, and 211180. The bed side rail was purchased by the client from a secondhand store and was not on the client's care plan.
The provider failed to perform required assessments, obtain physician orders, or provide staff training before using a secondhand bed side rail for a client, leaving the device insecure and the client at risk of injury.
A follow-up inspection on 2026-04-23 determined that the deficiencies related to Compliance Determinations 72039 and 76282 were corrected.
Provider failed to implement care planning and safety interventions for a client's bedside rail. The device was purchased by the client without being on the care plan, and it was found to be unstable.
Letter confirms that deficiencies for the cited WAC codes were corrected and found no new deficiencies.; The report notes that the provider was initially certified on 12/19/2023. Multiple instances of missing documentation and failure to follow established WAC guidelines for financial and behavioral support were documented.
Provider failed to reconcile and verify accuracy of provider-managed client accounts (cash, gift cards, etc.) for 3 of 4 sampled clients.
Provider failed to complete required functional assessments for 3 of 4 sampled clients, leaving staff without documented instructions/interventions for challenging behaviors.
Provider failed to develop and implement Individual Financial Plans (IFP) for 3 of 4 sampled clients, resulting in managing client funds without consent or clearly identified types of funds managed.
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