Royal Braintree Nursing and Rehabilitation Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 101 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Above-median deficiencies (8 vs median 7.0)
Above average in MA · Below recommended RN staffing · Low staff turnover (stable workforce) · Chain outperformer · No penalties on record
What this means for your family
The facility is highly regarded for its specialized Russian-speaking units and effective rehabilitation therapy. However, families should be aware of reports regarding inconsistent staffing levels and slow response times to call lights; we recommend observing the unit's responsiveness during a weekend visit before making a final decision.
Google Reviews
Google Reviews
101 reviews on Google“Royal Braintree Nursing and Rehabilitation Center receives high praise for its specialized Russian-speaking units, with many families highlighting the compassionate, professional, and attentive care provided by staff in these programs. While the majority of reviews are positive, particularly regarding physical therapy and nursing, a subset of reviewers reports significant concerns regarding understaffing, slow response times to call lights, and occasional lapses in basic hygiene or administrative communication.”
Quality Themes
Tap a score for detailsStrengths
- Highly attentive and compassionate nursing staff
- Effective physical and occupational therapy programs
- Specialized, culturally sensitive Russian-speaking units
- Strong administrative support during transitions
Concerns
- Slow response times to call lights and requests for assistance (mentioned by 3 reviewers)
- Understaffing leading to neglect of basic care needs (mentioned by 3 reviewers)
- Poor quality or repetitive food service (mentioned by 3 reviewers)
- Loss of personal belongings and clothing (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 94 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1With the facility's specialized Russian-speaking units, how do you ensure that staff members are fully integrated and available to support residents across all shifts?
- 2I noticed some feedback regarding response times to call lights; what is your current protocol for ensuring residents receive timely assistance when they need help?
- 3Given that staffing levels are a priority for quality care, how does the facility manage shift coverage to ensure that basic daily needs are consistently met for all 204 residents?
- 4What steps does the facility take to safeguard residents' personal belongings and clothing to prevent items from being misplaced?
- 5I see that dining is an area you are looking to improve; could you tell me more about the current meal planning process and how you incorporate resident feedback into the menu?
- 6How does your nursing team coordinate with the physical and occupational therapy departments to ensure a seamless transition for residents undergoing rehabilitation?
Personalized based on this facility's data
Key Review Excerpts
“The Russian speaking long term care unit at Braintree is bright and airy, with spacious rooms that let in plenty of light. Figuratively, the staff at the facility are not only professional and attentive but genuinely caring.”
“The first 5 days he was there, he had a broken TV (that no one was willing to address), he was never helped with showering/bathing, and he was only helped out of bed for 10 minutes a day. It was impossible to find anyone that worked there when visiting as they are understaffed.”
“My Mom was just recently transferred to Royal Braintree Nursing and Rehabilitation Center from a memory care facility. Just in this short period of time I’ve been so impressed with the wonderful care she has received from the nurses, CNA’s, activity assistants and management.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
4
measures
6
measures
Residents on antipsychotic medication
Residents needing more daily help over time
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows concerning patterns with 59 deficiencies across recent surveys and families have filed complaints that triggered additional inspections. The most recurring problems involve medication management errors, fire safety violations, and care planning failures. While all deficiencies show correction dates, the high volume and repeat issues in critical areas like medication safety suggest ongoing operational challenges that families should carefully evaluate before placement.
Feb 11, 2026Routine16
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Administration Deficiencies
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Construction Deficiencies
Use approved construction type or materials.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Install properly constructed and protected linen or trash chutes.
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Dec 2, 2025Complaint2
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Nov 15, 2024Routine20
Construction Deficiencies
Use approved construction type or materials.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide care or services that was trauma informed and/or culturally competent.
Emergency Preparedness Deficiencies
Include a process for Emergency Preparedness collaboration.
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Emergency Preparedness Deficiencies
Establish roles under a Waiver declared by secretary.
Emergency Preparedness Deficiencies
Provide primary/alternate means for communication.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Provide properly protected cooking facilities.
Services Deficiencies
Install properly constructed and protected linen or trash chutes.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Nov 20, 2023Complaint3
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Administration Deficiencies
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Quality of Life and Care Deficiencies
Provide routine and 24-hour emergency dental care for each resident.
Aug 3, 2023Routine15
Construction Deficiencies
Use approved construction type or materials.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Assist a resident in gaining access to vision and hearing services.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide care or services that was trauma informed and/or culturally competent.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Ownership & Operations
Who Operates This Facility
Royal Braintree Nursing and Rehabilitation Center
for profit
Chain Affiliation
Royal Health Group
12 facilities nationwide
Chain avg rating: 3.3/5 · Rank 5 of 12
Ownership & Management
Owners
Mamary, James
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
101 reviews from families & visitors
Official Website
Visit royalhealthgroup.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
Care One at Weymouth
2.2 miNursing Home · Weymouth, MA
Hancock Park Rehabiliation and Nursing Center
2.3 miNursing Home · Quincy, MA
Alliance Health at Braintree
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Affinity Healthcare
2.3 miNursing Home · Braintree, MA
Queen Anne Nursing Home, INC
4.6 miNursing Home · Hingham, MA
Alliance Health at Marina Bay
5.8 miNursing Home · Quincy, MA