Care One at Weymouth
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 146 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Above-median deficiencies (10 vs median 7.0)
Above average in MA · Below recommended RN staffing · Low staff turnover (stable workforce) · No penalties on record · Missing required sprinkler systems
What this means for your family
While the physical therapy department is frequently praised for its effectiveness, the facility has a recurring pattern of serious communication and medical oversight failures. If you choose this facility, you must be a highly active, daily advocate for your loved one, specifically monitoring medication schedules and hygiene, as multiple families report that care levels drop significantly without constant family presence.
Google Reviews
Google Reviews
146 reviews on Google“CareOne at Weymouth presents a highly polarized experience for families, with many praising the physical facility and the effectiveness of the physical and occupational therapy teams. However, a significant number of reviewers report alarming instances of neglect, poor communication, and inadequate staffing, particularly regarding medication management and basic patient hygiene. Families should be aware that while some patients have successful rehab stays, others have experienced serious medical complications and safety issues.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical and occupational therapy
- Clean and well-maintained facility
- Some highly compassionate and attentive individual staff members
Concerns
- Severe understaffing leading to long wait times for call bells (mentioned by 12 reviewers)
- Poor communication with family members regarding patient status and medical changes (mentioned by 9 reviewers)
- Medication errors or failure to administer medication on schedule (mentioned by 7 reviewers)
- Inadequate hygiene care and failure to assist with basic toileting (mentioned by 8 reviewers)
- Incompetence in handling complex medical needs (feeding tubes, stoma care, wounds) (mentioned by 6 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 150 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1We've heard great things about the physical and occupational therapy here; could you tell us more about how the therapists work with residents on their daily mobility goals?
- 2How does the nursing team ensure that medication schedules are strictly followed and that any changes in a resident's prescription are communicated to us immediately?
- 3What specific protocols are in place to ensure that call bells are answered promptly, especially during shift changes or busy meal times?
- 4Could you describe the level of specialized training the staff receives for managing complex medical needs, such as wound care or feeding tubes?
- 5How do you approach daily hygiene and personal care routines to ensure every resident feels comfortable and well-attended to?
- 6What kind of daily activities or social programs are available to keep residents engaged and active throughout the week?
Personalized based on this facility's data
Key Review Excerpts
“It was very clean, good sized rooms, open spaces to sit and visit, outside patio, allows dogs to visit, attentive PT and OT therapists and a welcoming warm staff that made his stay so much better than we ever expected.”
“My dad was sent to the Clover Wing at CareOne after emergency surgery to remove his colon, which required an ileostomy bag... over the course of his month-long stay, he spent 23 to 24 h”
“The only reason they get 2 stars is because the physical therapy team is great and they really care about the patients unlike the nurses.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
9
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows recurring quality concerns across multiple areas, with families filing four complaint-driven reports. The most frequent issues involve resident rights and dignity, care planning and quality standards, and medication management errors. While all deficiencies have stated correction dates, problems persist across surveys, including repeated care planning failures and infection control lapses, suggesting ongoing challenges with maintaining consistent quality standards.
Feb 26, 2026Complaint2
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Jan 13, 2026Routine7
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Quality of Life and Care Deficiencies
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Nov 26, 2025Complaint2
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Apr 9, 2025Complaint2
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Oct 11, 2024Routine10
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Administration Deficiencies
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Environmental Deficiencies
Keep all essential equipment working safely.
Administration Deficiencies
Follow rules about disclosure of ownership requirements and tell the state agency about changes in ownership and/or administrative personnel.
Oct 11, 2024Complaint1
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Ownership & Operations
Who Operates This Facility
Care One at Weymouth
for profit
Chain Affiliation
Careone
37 facilities nationwide
Chain avg rating: 3.4/5 · Rank 19 of 37
Ownership & Management
Owners
Thci of Massachusetts, LLC
Owner · Organization
Care Realty, LLC
Owner (parent company) · Organization
Des-I 2016 Grat
Owner (parent company) · Organization
Straus, Daniel
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
146 reviews from families & visitors
Official Website
Visit care-one.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
Linden Ponds
1.3 miNursing Home · Hingham, MA
Pope Nursing Home
2.1 miNursing Home · Weymouth, MA
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Regalcare at Quincy
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Harbor House Nursing & Rehabilitation Center
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Southshore Health Care Center
4.4 miNursing Home · Rockland, MA