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Strong Medicare quality ratings; public reviewers often praise compassionate and caring nursing staff. Still worth an in-person visit.
based on 57 Google reviews
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Rosewood Post Acute has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: compassionate and caring nursing staff and clean and well-maintained facility. Review the component ratings and current source records before deciding.
Families considering Rosewood Post Acute will find a deeply polarized environment. While many long-term residents' families praise the compassionate nursing staff and clean atmosphere, there are serious, recurring allegations of medical neglect, unresponsive call buttons, and poor hygiene. Prospective families should prioritize direct inspections of room maintenance and staffing responsiveness.
Quality Themes
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Concerns
Rating Trends
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Distribution · 57 analyzed
The owner uses highly standardized, template-based responses that follow a repetitive structure of thanking the reviewer and requesting an offline discussion. While they occasionally use the reviewer's name, they fail to address the specific allegations of neglect, pests, or hygiene.
Personalized based on this facility's data
Key Review Excerpts
“My loved one has been here for 4 years. Issues have been minimal and the ones that have come up have been addressed in a timely manner.”
“My aunt would consistently get ignored and would never get attention when she pressed her CALL BUTTON! I and múltiple family members had to physically got out and get a nurse to change her until the nurse got FED up and taught us how to clean her.”
“During her stay the staff could not have been more helpful and accommodating. During my Mom’s last days she was transferred to a private room and a family member was allowed to stay with her 24 hours.”
This facility meets both EveryPlace staffing reference benchmarks. Higher staffing is generally associated with stronger day-to-day care.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
4
measures
7
measures
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families have filed seven complaints against this facility, triggering investigations that found serious issues including failure to report suspected abuse and protect residents from harm. The most recurring problems involve medication management, fire safety systems, and resident rights violations. While most deficiencies show correction dates, one recent abuse-related issue remains without a correction plan, raising ongoing safety concerns.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Administration Deficiencies
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Smoke Deficiencies
Have properly installed hallway dispensers for alcohol-based hand rub.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights Deficiencies
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Rosewood Post Acute
for profit
Windsor
22 facilities nationwide
Chain avg rating: 2.3/5 · Rank 3 of 19
Owners
Windsor Norcal 13 Holdings LLC
Owner · Organization
Antelope Holdings I, LLC
Owner (parent company) · Organization
Robin, Aaron
Owner (parent company)
Tress, Avrohom
Owner (parent company)
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
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Google Reviews
57 reviews from families & visitors
Official Website
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Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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