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Public Google reviewers rate this highly and often mention compassionate and skilled memory care staff. Schedule a visit to confirm the fit.
based on 33 Google reviews
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Public Google reviewers rate Memory Care of Contra Costa highly. Reviewers highlight: compassionate and skilled memory care staff, safe, clean, and inviting environment. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families generally praise this facility for its exceptionally compassionate, skilled, and attentive staff who excel at managing the emotional complexities of dementia. While most reviewers highlight a safe, clean, and engaging environment, one critical report of neglect regarding medical equipment and hygiene serves as a serious warning for prospective families to monitor care closely.
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Distribution · 37 analyzed
The owner provides highly personalized, empathetic, and warm responses that frequently reference specific staff members, resident names, and the emotional nuances of the reviewer's story. They use a compassionate tone that reinforces a 'family' brand identity.
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Key Review Excerpts
“The people there are spectacular. I'm amazed at how they can distract my mother to get her to do what needs to be done. Their skills are wonderful.”
“The staff reach out when he needs anything, they reach out to the Dr when needing something and myself and my family are at such a peaceful place knowing how well he is cared for.”
“They even find ways to communicate with him despite him not speaking English very much anymore. We really appreciate that residents are given agency and are encouraged to make decisions for themselves.”
Source: CA Community Care Licensing Division
FACILITY EVALUATION REPORT
FACILITY EVALUATION REPORT
The facility underwent a 1-Year Annual Required inspection on January 29, 2026. The report indicates that no deficiencies were cited during the visit, and the LPA noted that the facility was compliant with observed standards.
COMPLAINT INVESTIGATION REPORT
This was an unannounced Case Management visit conducted on November 10, 2025, regarding a previously cited deficiency. Although the original citation was rescinded, the visit resulted in the recitation of a deficiency per the attached LIC809D form. Two Type B deficiencies were cited concerning the lack of documentation for annual routine medical visits and updated annual medical assessments for specific residents.
This was an unannounced Case Management visit conducted on November 10, 2025, regarding a previously cited deficiency. Although the original citation was rescinded, the visit resulted in the recitation of a deficiency per the attached LIC809D form. Two Type B deficiencies were cited concerning the lack of documentation for annual routine medical visits and updated annual medical assessments for specific residents.
The unannounced Case Management visit was conducted on 03/07/2025 to review incidents reported on 03/02/2025. The Licensing Program Analyst interviewed staff regarding incidents involving physical altercations between residents. No deficiencies were cited during the visit.
The unannounced Case Management visit was conducted on 03/07/2025 to review incidents reported on 03/02/2025. The Licensing Program Analyst interviewed staff regarding incidents involving physical altercations between residents. No deficiencies were cited during the visit.
Carlton Senior Living, LLC
DIALA, ERICA
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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