Aegis Living Pleasant Hill
Families consistently rate this highly — reviewers highlight compassionate and friendly staff. Schedule a visit to confirm the fit.
based on 15 Google reviews
Watch Aegis Living Pleasant Hill
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
This facility is an excellent choice if you prioritize a warm, clean, and compassionate environment for your loved one. However, you should proactively establish a communication plan with management, as some family members have reported difficulty getting timely responses to care concerns.
Google Reviews
Google Reviews
15 reviews on Google“Families can expect a warm, family-like environment with staff members who are frequently praised for their kindness and compassion. However, there are significant concerns regarding inconsistent communication from management and lapses in basic personal care and hygiene for some residents.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and friendly staff
- Clean and beautiful facility
- Supportive environment for dementia care
- Welcoming, family-like atmosphere
Concerns
- Inconsistent communication and lack of follow-through from management (mentioned by 2 reviewers)
- Difficulty reaching the facility via telephone
Rating Trends
Tap a year to see what changed
Distribution · 16 analyzed
How They Respond to Reviews
The owner provides personalized responses to most positive reviews, often referencing specific family members or staff. When faced with negative feedback, they use a professional tone to acknowledge the issue and commit to investigation.
Questions for Your Tour
- 1We've heard such wonderful things about the warm, family-like atmosphere here; how do you foster that sense of community among the 90 residents?
- 2Since we value staying connected, what is the best way for our family to reach the staff or management if we have a quick question or update?
- 3How does the team specifically tailor their approach to support residents who are navigating the challenges of dementia?
- 4What does a typical day look like in terms of social activities and engagement for the residents?
- 5In the event of a medical emergency during the night, what is the protocol for notifying the family and coordinating care?
- 6We noticed you are active in responding to feedback; how does the management team use resident and family input to improve facility operations?
Personalized based on this facility's data
Key Review Excerpts
“As close to a family environment as an assisted living facility can get. I recommend Aegis for families looking for a loving, safe, caring, and clean home for their loved ones.”
“My father in law was there for 1 year and we recently moved him out due to dissatisfaction with care . While we appreciate dementia is difficult and Covid presented unique challenges ,our issues were consistent lack of communication and follow through.”
“The facility is clean and organized with a super friendly staff and everyone there makes you feel special. Lee Kaufmann the GM has made us feel like family and his attention to detail is incredible.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Jan 7, 2026OtherClean
The facility was inspected on January 7, 2026, for a case management review related to an Unusual Incident Report. The Licensing Program Analysts met with the Care Director and staff to gather information regarding an incident that occurred on December 30, 2025. No deficiencies were cited during the visit.
Nov 7, 2025OtherClean
The inspection was a case management visit conducted unannounced. The Licensing Program Analyst met with the Administrator and delivered an immediate exclusion letter for an individual named S1. No deficiencies were cited during this visit.
Jun 25, 2025InspectionClean
The facility underwent a 1-Year Annual Required inspection conducted unannounced. The LPA observed adequate lighting, proper temperature control, and appropriate safety measures like grab bars and non-skid mats. No deficiencies were cited during this visit.
Nov 7, 2024OtherClean
The facility underwent an unannounced Case Management visit following an incident report from 07/30/2024. The Licensing Program Analyst interviewed staff and reviewed resident records for R1 and R2. No deficiencies were cited during this visit.
Nov 7, 2024OtherClean
The facility underwent an unannounced Case Management visit following an incident report from 07/30/2024. The Licensing Program Analyst interviewed staff and reviewed resident records for R1 and R2. No deficiencies were cited during this visit.
Nov 7, 2024OtherClean
The facility underwent an unannounced Case Management visit following an incident report from 07/30/2024. The Licensing Program Analyst interviewed staff and reviewed resident records for R1 and R2. No deficiencies were cited during this visit.
Nov 7, 2024OtherClean
The facility underwent an unannounced Case Management visit following an incident report from 07/30/2024. The Licensing Program Analyst interviewed staff and reviewed resident records for R1 and R2. No deficiencies were cited during this visit.
Jul 25, 2024OtherClean
FACILITY EVALUATION REPORT
Ownership & Operations
Who Operates This Facility
Oak Park Blvd Pleasant Hill LLC; Aegis Senior Et a
LINDA L. FISHER
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
15 reviews from families & visitors
Official Website
Visit aegisliving.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Rosewood Post Acute
< 1 miNursing Home · Pleasant Hill, CA
Trevista Concord
1.2 miAssisted Living · Concord, CA
Amaryllis Assisted Living
1.5 miAssisted Living · Walnut Creek, CA
Tampico Healthcare Center
1.9 miNursing Home · Walnut Creek, CA
Shadelands Post Acute
2.3 miNursing Home · Walnut Creek, CA
Walnut Creek Willows
2.6 miAssisted Living · Walnut Creek, CA