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Nursing HomeMedicaid Investigative

Roseview Nursing and Rehabilitation Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

3405 Mansfield Road, Caddo Heights, South Highlands · Shreveport, LA 71103124 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
3.6/5

based on 15 Google reviews

5
4
3
2
1
Roseview Nursing and Rehabilitation Center Nursing Home in Shreveport, LA — Street View
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7/ 10
critical Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Abuse citation on record
  • Low overall rating (2/5 stars)
  • Above-median deficiencies (10 vs median 7)
  • High staff turnover (57%)
  • High RN turnover (69%)

Below average in LA · Below recommended RN staffing · $24,219 in fines · Abuse citation

Source: Medicare data

What this means for your family

Roseview offers a warm, family-oriented environment with a highly praised nursing and administrative team, making it a strong contender for many. However, because some families have reported inconsistent care for residents with high physical needs and occasional cleanliness issues, we recommend conducting an unannounced visit to observe staff responsiveness and facility hygiene firsthand.

Google Reviews

Google Reviews

15 reviews on Google
Roseview Nursing and Rehabilitation Center receives polarized feedback, with some families praising the compassionate, family-like atmosphere and dedicated nursing staff, while others report significant concerns regarding cleanliness and inconsistent care for bed-bound residents. While several reviewers highlight excellent teamwork and a welcoming environment, reports of unpleasant odors and staff neglect suggest that the quality of care may vary significantly depending on the shift or specific staff members.

Quality Themes

Tap a score for details
Food10.0Staff7.0Clean5.0ActivitiesN/AMeds10.0MemoryN/AComms8.0ValueN/A

Strengths

  • Compassionate and attentive nursing staff
  • Strong administrative leadership and responsiveness
  • Clean and well-maintained facility environment
  • Effective teamwork across departments

Concerns

  • Inconsistent care for residents requiring high assistance (mentioned by 2 reviewers)
  • Unpleasant odors and cleanliness issues (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2341.02017(2)5.02019(2)4.52021(4)4.32022(6)3.72023(6)2.52025(8)5.02026(1)

Distribution · 29 analyzed

5
15
4
2
3
4
2
0
1
8

How They Respond to Reviews

87%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1Given that Roseview has a 3-star staffing rating, how do you ensure consistent, one-on-one support for residents who require a higher level of daily assistance?
  • 2I noticed the facility has had some recent state violations; what specific steps is the leadership team taking to address these findings and improve the overall CMS health inspection rating?
  • 3Some visitors have mentioned occasional concerns regarding facility cleanliness and odors; what is your current protocol for housekeeping and environmental maintenance to ensure a fresh living space?
  • 4It is great to hear that your staff is described as compassionate and responsive; how do you foster that teamwork culture to ensure residents feel well-cared for throughout the day?
  • 5What does the daily activity schedule look like for residents, and how do you encourage participation for those who might be more reserved?
  • 6In the event of a sudden medical change or emergency, what is your process for notifying family members and coordinating with local hospitals?

Personalized based on this facility's data


Key Review Excerpts

My mom has been at Roseview going on 3yrs and I can't thank the nurses and staff enough for the care, patience and love they have given to her.

Long-term resident's family · 2023★★★★★

Roseview Took Wonderful Gracious Kind Courteous And Exceptionally Loving And Tender Care Of My. Beloved Mother.

Long-term resident's family · 2023★★★★★

It's a nice facility, but like all of them some workers do not want to help the ones in need.My mother is bed-bound and need a lot of help, which she does not always get.

Long-term resident's family · 2025★★★☆☆
Source: 15 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.37hrs
49%
Registered nurses for medical care
Total Nursing
3.77hrs
92%
All nurses + aides combined
Staff Turnover
57%
Lower is better (< 30% = good)
RN Turnover
54%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
2/ 5
Better Than Avg

8

measures

Worse Than Avg

3

measures

Mixed Results

6

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility1.4%
Better than Avg
Here
1.4%
US
12.1%
LA
2.1%
Caddo
5.5%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility99.7%
Better than Avg
Here
99.7%
US
93.4%
LA
92.8%
Caddo
89.7%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility11.1%
Better than Avg
Here
11.1%
US
19.4%
LA
16.5%
Caddo
17.5%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility11.9%
Better than Avg
Here
11.9%
US
15.3%
LA
20.1%
Caddo
18.2%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility25.4%
Worse than Avg
Here
25.4%
US
19.5%
LA
23.2%
Caddo
19.8%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility20.2%
Mixed vs Avgs
Here
20.2%
US
15.4%
LA
22.8%
Caddo
22.1%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility99.5%
Better than Avg
Here
99.5%
US
81.8%
LA
84.8%
Caddo
77.7%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility88.7%
Better than Avg
Here
88.7%
US
79.7%
LA
76.2%
Caddo
75.4%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility2.3%
Mixed vs Avgs
Here
2.3%
US
1.6%
LA
3.3%
Caddo
2.6%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

12deficiencies
2penalties
Above state avg (8.3)
7 complaint-triggered
$24,219 in fines

Families have filed multiple complaint reports that triggered federal investigations, revealing concerning patterns in resident protection and care planning that persist across surveys. The facility has recurring issues with preventing abuse and neglect, developing proper care plans, and maintaining safety standards. While the facility corrects deficiencies when cited, the repeated violations in critical areas like resident protection suggest ongoing management challenges that families should carefully consider.

Feb 24, 2026Complaint
2
0689Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Jan 7, 2026Routine
8
0908Potential for harm · PatternCorrected

Environmental Deficiencies

Keep all essential equipment working safely.

0658Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0695Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0805Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0628Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Aug 13, 2025Complaint
2
0600Immediate jeopardy · IsolatedResolved (past non-compliance)

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Nov 6, 2024Complaint
2
0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

Oct 25, 2023Routine
3
0695Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Aug 16, 2023Complaint
1
0689Immediate jeopardy · IsolatedResolved (past non-compliance)

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Federal Penalties

Fine

Aug 13, 2025

$14,901

Fine

Aug 16, 2023

$9,318

Ownership & Operations

Who Operates This Facility

Owner / Operator

Roseview Nursing and Rehabilitation Center

Organization Type

for profit

Chain Affiliation

Chain Name

Central Management Company

Chain Size

21 facilities nationwide

Chain avg rating: 2.5/5 · Rank 14 of 21

Ownership & Management

Owners

Kisatchie Health, LLC

Owner · Organization

51%

Kisatchie Industries LLC

Owner · Organization

49%

Teddy R & Susan R Burnum Price Inv Tr Fbo Jacqueline E Price Et AL

Owner (parent company) · Organization

49%

Price, Teddy

Owner (parent company)

Key personnel

Central Management Company, LLCManagerPrice, TeddyManagerCentral Management Company, LLCAdp of the SnfKisatchie Health, LLCAdp of the SnfKisatchie Industries LLCAdp of the Snf
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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