Magnolia Manor Nursing and Rehab Ctr, LLC
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 16 Google reviews
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What this means for your family
While some families report positive interactions with administrative staff, there are recurring and serious allegations regarding medical neglect and poor hygiene. We strongly advise families to conduct unannounced visits and closely monitor medication administration and bathing schedules if choosing this facility.
Google Reviews
Google Reviews
16 reviews on Google“Magnolia Manor Nursing and Rehab Center receives highly polarized feedback, with some visitors praising the cleanliness and professional staff, while others report severe concerns regarding medical neglect and poor communication. Multiple families have raised alarms about inconsistent hygiene, medication management failures, and unprofessional administrative conduct. Prospective families should be aware of significant discrepancies between the experiences of different residents.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained facility
- Helpful and professional administrative staff
- Accessible information for some families
Concerns
- Neglect in medical care and medication administration (mentioned by 3 reviewers)
- Inconsistent hygiene and bathing schedules (mentioned by 2 reviewers)
- Poor communication and unprofessionalism from administration (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 18 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given the recent focus on medication management, could you walk me through the specific safety protocols and double-check systems you have in place for administering medications?
- 2I noticed the facility has had some recent challenges with hygiene schedules; how do you track and ensure that residents receive their scheduled bathing and personal care consistently?
- 3With a 3-star staffing rating, how are you currently managing staff-to-resident ratios to ensure that residents receive timely attention when they need assistance?
- 4I see that the administrative team has been responsive to some online feedback; what is the best way for family members to communicate concerns and receive timely updates regarding their loved one's care?
- 5What specific steps is the facility taking to address the recent health inspection findings to improve the overall quality of care for residents?
- 6Could you describe the current dining experience and how you accommodate residents who may need extra support or specific dietary adjustments during meal times?
Personalized based on this facility's data
Key Review Excerpts
“My father is now in ICU due to ketoacidosis because the night nurse has refused to check his blood sugar and administer his insulin properly.”
“Disappointments: Kitchen/Food prep./ incorrect food prep for special care normally to residents delivered in rooms. Teamwork/Communication seems lacking between CNA-LPN-RN's & Admin.”
“I’m trying to see why Magnolia manner don’t tell you that you only have a private room the first couple of months you come in my dad been there since February now august he is sharing rooms”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
14
measures
1
measures
1
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a concerning pattern of complaint-triggered deficiencies, with families reporting issues that led to 5 of 7 total violations. The most recurring problems involve protection from abuse and neglect, resident rights, and safety supervision. While recent abuse-related deficiencies from April 2025 show past correction, the repeated nature of these serious issues across multiple surveys suggests ongoing challenges with resident protection and dignity.
Apr 30, 2026Complaint1
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Mar 4, 2026Routine4
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Feb 12, 2026Complaint1
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Apr 3, 2025Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Dec 4, 2024Routine2
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Jul 25, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Federal Penalties
Fine
Apr 3, 2025
$9,110
Fine
Jul 25, 2024
$8,824
Fine
Sep 5, 2023
$18,632
Ownership & Operations
Who Operates This Facility
Magnolia Manor Nursing and Rehab Ctr, LLC
for profit
Chain Affiliation
Central Management Company
21 facilities nationwide
Chain avg rating: 2.5/5 · Rank 15 of 21
Ownership & Management
Owners
Kisatchie Health, LLC
Owner · Organization
Maumalanga, Holly
Owner
Zimmerman, Freda
Owner
Price, Teddy
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
16 reviews from families & visitors
Official Website
Visit magnoliamanornursingandrehab.com
Medicare data downloads
Original nursing home datasets
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