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Nursing HomeMedicaid

Magnolia Manor Nursing and Rehab Ctr, LLC

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

1411 Claiborne Avenue, Caddo Heights, South Highlands · Shreveport, LA 7110398 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
2.6/5

based on 16 Google reviews

5
4
3
2
1
Magnolia Manor Nursing and Rehab Ctr, LLC Nursing Home in Shreveport, LA — Street View
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What this means for your family

While some families report positive interactions with administrative staff, there are recurring and serious allegations regarding medical neglect and poor hygiene. We strongly advise families to conduct unannounced visits and closely monitor medication administration and bathing schedules if choosing this facility.

Google Reviews

Google Reviews

16 reviews on Google
Magnolia Manor Nursing and Rehab Center receives highly polarized feedback, with some visitors praising the cleanliness and professional staff, while others report severe concerns regarding medical neglect and poor communication. Multiple families have raised alarms about inconsistent hygiene, medication management failures, and unprofessional administrative conduct. Prospective families should be aware of significant discrepancies between the experiences of different residents.

Quality Themes

Tap a score for details
Food3.0Staff4.0Clean6.0ActivitiesN/AMeds1.0MemoryN/AComms2.0ValueN/A

Strengths

  • Clean, well-maintained facility
  • Helpful and professional administrative staff
  • Accessible information for some families

Concerns

  • Neglect in medical care and medication administration (mentioned by 3 reviewers)
  • Inconsistent hygiene and bathing schedules (mentioned by 2 reviewers)
  • Poor communication and unprofessionalism from administration (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

234'15(1)'18(2)'20(1)'22(1)'24(2)'25(4)

Distribution · 18 analyzed

5
4
4
0
3
5
2
1
1
8

How They Respond to Reviews

50%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1Given the recent focus on medication management, could you walk me through the specific safety protocols and double-check systems you have in place for administering medications?
  • 2I noticed the facility has had some recent challenges with hygiene schedules; how do you track and ensure that residents receive their scheduled bathing and personal care consistently?
  • 3With a 3-star staffing rating, how are you currently managing staff-to-resident ratios to ensure that residents receive timely attention when they need assistance?
  • 4I see that the administrative team has been responsive to some online feedback; what is the best way for family members to communicate concerns and receive timely updates regarding their loved one's care?
  • 5What specific steps is the facility taking to address the recent health inspection findings to improve the overall quality of care for residents?
  • 6Could you describe the current dining experience and how you accommodate residents who may need extra support or specific dietary adjustments during meal times?

Personalized based on this facility's data


Key Review Excerpts

My father is now in ICU due to ketoacidosis because the night nurse has refused to check his blood sugar and administer his insulin properly.

Long-term resident's family · 2019☆☆☆☆

Disappointments: Kitchen/Food prep./ incorrect food prep for special care normally to residents delivered in rooms. Teamwork/Communication seems lacking between CNA-LPN-RN's & Admin.

Long-term resident's family · 2020★★★☆☆

I’m trying to see why Magnolia manner don’t tell you that you only have a private room the first couple of months you come in my dad been there since February now august he is sharing rooms

Long-term resident's family · 2023★★★☆☆
Source: 16 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.29hrs
38%
Registered nurses for medical care
Total Nursing
3.50hrs
85%
All nurses + aides combined
Staff Turnover
29%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 16 measures

Medicare Rating
3/ 5
Better Than Avg

14

measures

Worse Than Avg

1

measures

Mixed Results

1

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility8.0%
Better than Avg
Here
8.0%
US
19.5%
LA
23.2%
Caddo
19.2%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
LA
2.1%
Caddo
5.3%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility9.1%
Better than Avg
Here
9.1%
US
19.4%
LA
16.5%
Caddo
17.9%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility25.5%
Worse than Avg
Here
25.5%
US
15.5%
LA
22.8%
Caddo
20.9%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
LA
92.8%
Caddo
90.2%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility13.6%
Better than Avg
Here
13.6%
US
14.4%
LA
19.0%
Caddo
21.8%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
81.8%
LA
84.8%
Caddo
80.6%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
LA
3.3%
Caddo
2.8%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

6deficiencies
3penalties
Near state avg (8.3)
7 complaint-triggered
$36,566 in fines

This facility has a concerning pattern of complaint-triggered deficiencies, with families reporting issues that led to 5 of 7 total violations. The most recurring problems involve protection from abuse and neglect, resident rights, and safety supervision. While recent abuse-related deficiencies from April 2025 show past correction, the repeated nature of these serious issues across multiple surveys suggests ongoing challenges with resident protection and dignity.

Apr 30, 2026Complaint
1
0925Potential for harm · IsolatedCorrected

Environmental Deficiencies

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Mar 4, 2026Routine
4
0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Feb 12, 2026Complaint
1
0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Apr 3, 2025Complaint
3
0600Actual harm · IsolatedResolved (past non-compliance)

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0550Potential for harm · PatternResolved (past non-compliance)

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0609Potential for harm · PatternResolved (past non-compliance)

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Dec 4, 2024Routine
2
0757Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

Jul 25, 2024Complaint
1
0600Actual harm · IsolatedResolved (past non-compliance)

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Federal Penalties

Fine

Apr 3, 2025

$9,110

Fine

Jul 25, 2024

$8,824

Fine

Sep 5, 2023

$18,632

Ownership & Operations

Who Operates This Facility

Owner / Operator

Magnolia Manor Nursing and Rehab Ctr, LLC

Organization Type

for profit

Chain Affiliation

Chain Name

Central Management Company

Chain Size

21 facilities nationwide

Chain avg rating: 2.5/5 · Rank 15 of 21

Ownership & Management

Owners

Kisatchie Health, LLC

Owner · Organization

76%

Maumalanga, Holly

Owner

6%

Zimmerman, Freda

Owner

8%

Price, Teddy

Owner (parent company)

Key personnel

Central Management Company, LLCManagerPrice, TeddyManagerCentral Management Company, LLCAdp of the SnfKisatchie Health, LLCAdp of the SnfBolwahnn, SheilaAdp of the Snf
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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