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Nursing HomeMedicaid Investigative

Rocket City Rehabilitation and Healthcare Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

105 Teakwood Drive Sw, Huntsville, AL 35801159 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
3.0/5

based on 66 Google reviews

5
4
3
2
1
Rocket City Rehabilitation and Healthcare Center Nursing Home in Huntsville, AL — Street View
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5/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Above-median deficiencies (12 vs median 3.0)
  • High staff turnover (74%)
  • High RN turnover (66%)

Bottom 25% in AL · Meets national RN staffing standard · Above recommended total nurse staffing · Very high staff turnover · Worst in VENZA CARE MANAGEMENT chain · No penalties on record

Source: Medicare data

What this means for your family

While the physical therapy team is frequently praised for helping patients regain mobility, the facility faces critical, recurring issues with nursing responsiveness and medication management. If you choose this facility, ensure you have a plan for frequent, in-person visits to monitor your loved one's hygiene, nutrition, and medical care, as staffing levels appear inconsistent.

Google Reviews

Google Reviews

66 reviews on Google
Rocket City Rehabilitation and Healthcare Center receives highly polarized feedback, with families reporting significant inconsistencies in care quality. While many reviewers praise the physical therapy department and specific staff members for their dedication, others report severe issues including neglect, poor communication, medication errors, and concerns regarding the facility's physical condition and cleanliness. Families should be prepared to be highly involved in their loved one's daily care to ensure needs are met.

Quality Themes

Tap a score for details
Food2.0Staff5.0Clean2.0ActivitiesN/AMeds1.0MemoryN/AComms2.0ValueN/A

Strengths

  • Effective physical therapy department
  • Some highly dedicated and compassionate individual staff members
  • Successful rehabilitation outcomes for some patients

Concerns

  • Understaffing and slow response times to call lights (mentioned by 8 reviewers)
  • Poor communication with families regarding medical status or facility procedures (mentioned by 6 reviewers)
  • Medication administration errors or delays (mentioned by 5 reviewers)
  • Poor food quality and lack of variety (mentioned by 6 reviewers)
  • Facility cleanliness, odors, and maintenance issues (mentioned by 5 reviewers)

Rating Trends

Tap a year to see what changed

234'13(1)'16(2)'18(7)'20(3)'22(8)'24(5)'26(7)

Distribution · 67 analyzed

5
29
4
4
3
1
2
5
1
28

How They Respond to Reviews

63%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1I noticed you are very active in responding to online feedback; what is your current process for keeping families updated on a loved one's medical status and daily care changes?
  • 2Given the high volume of residents, what specific protocols do you have in place to ensure call lights are answered promptly and that residents receive timely assistance?
  • 3I understand that medication management is a critical priority; could you walk me through your current system for ensuring medications are administered accurately and on schedule?
  • 4Since rehabilitation is a noted strength here, how do you ensure that the same level of dedicated, personalized attention from the therapy team carries over into the daily nursing care?
  • 5We’ve seen some concerns regarding facility maintenance and cleanliness; what is your current schedule for housekeeping and deep-cleaning resident rooms and common areas?
  • 6What steps are you taking to improve the variety and quality of the dining experience to ensure residents are getting nutritious and enjoyable meals?

Personalized based on this facility's data


Key Review Excerpts

The rehab staff was wonderful. Kera and Hanna were the best. She made spectacular progress. They got her walking for the first time in 5 months.

Rehab patient's family · 2025★★★★★

The nursing home is doing better for me, personally, after I had experienced a few moments with staff and food. They addressed the situations and worked on it.

Rehab patient · 2024★★★★★

I was there for a month and almost died from a pic line infection because of inadequate nursing not flushing my pic line

Rehab patient · 2025☆☆☆☆
Source: 66 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.32hrs
OK
Registered nurses for medical care
Total Nursing
4.18hrs
OK
All nurses + aides combined
Staff Turnover
70%
Lower is better (< 30% = good)
RN Turnover
53%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

9

measures

Worse Than Avg

5

measures

Mixed Results

3

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility9.2%
Better than Avg
Here
9.2%
US
19.5%
AL
24.7%
Madison
24.8%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility80.7%
Worse than Avg
Here
80.7%
US
95.5%
AL
94.8%
Madison
91.5%
😔

Residents with depression symptoms

↓ Lower is better
This Facility5.2%
Mixed vs Avgs
Here
5.2%
US
12.1%
AL
1.4%
Madison
19.5%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚶

Residents whose walking got worse

↓ Lower is better
This Facility3.9%
Better than Avg
Here
3.9%
US
15.3%
AL
13.3%
Madison
14.6%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility21.5%
Worse than Avg
Here
21.5%
US
19.4%
AL
13.3%
Madison
19.4%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility8.2%
Better than Avg
Here
8.2%
US
14.4%
AL
12.7%
Madison
15.3%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility77.3%
Mixed vs Avgs
Here
77.3%
US
79.8%
AL
80.3%
Madison
70.6%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility85.1%
Better than Avg
Here
85.1%
US
81.8%
AL
84.8%
Madison
78.5%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.8%
Mixed vs Avgs
Here
1.8%
US
1.6%
AL
2.0%
Madison
1.7%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

12deficiencies
Well above state avg (3.9)

Rocket City Rehabilitation has had 31 deficiencies across three surveys, with recurring issues in fire safety systems, medication management, and nutrition services that appear across multiple inspections. The facility shows persistent problems with sprinkler systems, emergency exits, and medication labeling that have required correction in 2019, 2021, and 2023. While all deficiencies show correction dates, the pattern of repeated fire safety and pharmacy violations suggests ongoing operational challenges families should discuss during visits.

Feb 26, 2023Routine
15
0656Immediate jeopardy · WidespreadCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0689Immediate jeopardy · WidespreadCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0867Immediate jeopardy · WidespreadCorrected

Administration Deficiencies

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0351Potential for harm · PatternCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0645Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0806Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

0808Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

Jun 25, 2021Routine
9
0222Potential for harm · PatternCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0602Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from the wrongful use of the resident's belongings or money.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0693Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0697Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0791Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide or obtain dental services for each resident.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Oct 3, 2019Routine
7
0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0222Potential for harm · PatternCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0351Potential for harm · PatternCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0374Potential for harm · PatternCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0355Potential for harm · IsolatedCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Rocket City Rehabilitation and Healthcare Center

Organization Type

for profit

Chain Affiliation

Chain Name

Venza Care Management

Chain Size

22 facilities nationwide

Chain avg rating: 2.5/5 · Rank 21 of 21 (Worst)

Ownership & Management

Owners

Whitesburg Snf Operations Holdings LLC

Owner · Organization

100%

Josephson, Leeya

Owner (parent company)

AL Snf Associates LLC

Owner (parent company) · Organization

AL Snf Associates Trust

Owner (parent company) · Organization

AL Snf Holdings LLC

Owner (parent company) · Organization

AL Snf Holdings Trust

Owner (parent company) · Organization

Ch Whitesburg Holdings LLC

Owner (parent company) · Organization

Cw Whitesburg Holdings LLC

Owner (parent company) · Organization

M Melb Opco LLC

Owner (parent company) · Organization

M Melb Opco Trust

Owner (parent company) · Organization

Ms Whitesburg Holdings LLC

Owner (parent company) · Organization

S Melb Opco LLC

Owner (parent company) · Organization

S Melb Opco Trust

Owner (parent company) · Organization

Ss Whitesburg Holdings LLC

Owner (parent company) · Organization

Apfel, Stephen

Owner (parent company)

Apfel, Sydney

Owner (parent company)

Herzka, Yisroel

Owner (parent company)

Strulovics, Joel

Owner (parent company)

Wolofsky, Chava

Owner (parent company)

Strauss, Susan

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Key personnel

Welltower Op, LLC5% or Greater Mortgage InterestBankwell Bank5% or Greater Security InterestGoodman, MenuchaManaging Control - Governing BodyGoodman, MenuchaOfficer / DirectorMelb Opco Manager LLCManager
Source: Medicare provider data

Contact

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Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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