Huntsville Health & Rehabilitation, LLC
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 50 Google reviews
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What this means for your family
While the physical therapy team is frequently praised for helping patients recover, the facility suffers from severe administrative and medication management issues. Families should be extremely cautious and consider the recent reports of medication delays and poor communication before choosing this facility for a loved one.
Google Reviews
Google Reviews
50 reviews on Google“Huntsville Health & Rehabilitation receives highly polarized feedback, with significant concerns regarding administrative disorganization, medication management, and chronic understaffing. While some families praise the physical therapy department and specific staff members, multiple reports of neglect, poor communication, and facility cleanliness issues suggest a volatile environment for residents.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical therapy department
- Select compassionate nursing staff
- Professional rehab therapists
Concerns
- Chronic understaffing and slow response times to call buttons (mentioned by 4 reviewers)
- Disorganized admission process and lack of communication with families (mentioned by 3 reviewers)
- Poor facility cleanliness and unpleasant odors (mentioned by 4 reviewers)
- Medication management errors and delays (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 44 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1We've heard great things about your physical therapy and rehab team; could you tell us more about how they work with residents to regain their independence?
- 2How does the nursing team ensure that call buttons are answered promptly, especially during the busier night shifts?
- 3What specific steps are in place to ensure medication is administered accurately and on a consistent schedule?
- 4Could you describe your process for keeping the resident rooms and common areas clean and fresh-smelling throughout the day?
- 5How do you keep families updated on a loved one's condition, and what is the best way for us to stay in the loop regarding daily changes?
- 6What does a typical daily schedule look like in terms of social activities and group dining for the residents?
Personalized based on this facility's data
Key Review Excerpts
“My Husband is currently at this facility and it smells clean and nice. His PT Matt is professional and great. His Nurse Danielle is great. She answers all my calls when I can't be there with him”
“On the day of her arrival, the staff had no idea she was being admitted. Her room was not ready, her medical records were not available, and the care team had no knowledge of her medications”
“Don't send your worst enemy there. 38hrs without meds, not my daily meds and damn sure nothing for pain.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
3
measures
4
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for the flu
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has 17 deficiencies across three surveys, with all issues reportedly corrected by the provider. The most recurring problems involve fire safety systems (smoke detection, sprinkler maintenance, exit signs), nutrition and dietary services (menu planning, food safety, waste disposal), and bladder/bowel care which appeared in multiple surveys. Most deficiencies were building maintenance and safety-related rather than direct patient care issues.
Jan 14, 2022Routine7
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Oct 24, 2019Routine5
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.
Sep 12, 2018Routine5
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Ownership & Operations
Who Operates This Facility
Huntsville Health & Rehabilitation, LLC
for profit
Chain Affiliation
Nhs Management
43 facilities nationwide
Chain avg rating: 2.8/5 · Rank 11 of 43
Ownership & Management
Owners
Northport Holding Operations, LLC
Owner · Organization
James N Estes Jr Family Dynasty Tr no 2
Owner (parent company) · Organization
James Norman Estes Jr Tr
Owner (parent company) · Organization
Jennifer E Agee Family Dynasty Tr no 2
Owner (parent company) · Organization
Jennifer Lee Estes Tr 031093
Owner (parent company) · Organization
Estes, James
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
50 reviews from families & visitors
Official Website
Visit huntsvillehealthandrehab.com
Medicare data downloads
Original nursing home datasets
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