Roberts Health Centre INC
Strong Medicare quality ratings; families often praise highly regarded physical and occupational therapy teams. Still worth an in-person visit.
based on 28 Google reviews
Watch Roberts Health Centre INC
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
While the facility is praised for its cleanliness and physical therapy program, recent reviews indicate serious concerns regarding nursing responsiveness and medical management. Families should conduct a thorough tour and specifically ask how the facility manages medication schedules and communicates changes in patient condition to family members.
Google Reviews
Google Reviews
28 reviews on Google“Roberts Health Centre receives polarized feedback, with long-term praise for its cleanliness and the dedication of the owner and therapy teams. However, recent reviews highlight significant concerns regarding medical oversight, communication, and the quality of care provided to patients with complex needs.”
Quality Themes
Tap a score for detailsStrengths
- Highly regarded physical and occupational therapy teams
- Consistently praised for facility cleanliness
- Active involvement and accessibility of the owner
- Friendly and supportive support staff
Concerns
- Medical incompetence and medication management errors (mentioned by 2 reviewers)
- Poor communication and lack of responsiveness from nursing staff (mentioned by 3 reviewers)
- Inadequate discharge planning and pressure to leave (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 32 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the high praise for your therapy teams, how do they coordinate with the nursing staff to ensure a resident's progress is consistently monitored?
- 2Could you walk me through the specific protocols in place for medication administration to ensure accuracy and prevent errors?
- 3What is your standard process for communicating updates or changes in a resident's health status to family members, and who is our primary point of contact?
- 4I noticed that discharge planning is a critical part of the transition process; how do you work with families to ensure a resident is fully prepared before they leave the facility?
- 5Since the owner is known for being very involved, how does that leadership style influence the daily culture and responsiveness of the support staff?
- 6What kind of social or recreational activities are available to help residents feel connected and engaged throughout the week?
Personalized based on this facility's data
Key Review Excerpts
“The medical staff allowed him to gain 20 lbs of water weight due to not getting the proper medication. While I was telling the staff he needed the meds. Then they said he had pneumonia. Which he did not.”
“The OT & PT were wonderful! The nurses & CNA's were so helpful and pleasant , Everyone who works there is great.”
“The care, compassion, and rapport at every level of staff, including the owner, was genuine and positive. The medical treatment and personal care they showed my mother, including every single CNA, was as if she were amongst family.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
14
measures
2
measures
1
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents on antipsychotic medication
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Roberts Health Centre has faced significant concerns from families who filed complaints leading to four deficiencies in 2025, primarily involving food safety and dietary services, along with respiratory care and hospice coordination issues. While all deficiencies have been corrected by the facility, the pattern of family-reported problems suggests potential quality of care challenges that prospective families should carefully consider when evaluating this facility.
Mar 5, 2026Complaint1
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
May 1, 2025Complaint4
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Administration Deficiencies
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
May 16, 2024Routine1
Smoke Deficiencies
Install an approved automatic sprinkler system.
Ownership & Operations
Who Operates This Facility
Roberts Health Centre INC
for profit
Ownership & Management
Owners
Catallozzi, Richard
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
28 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
South County Nursing and Rehabilitation
1.5 miNursing Home · North Kingstown, RI
Saint Elizabeth Home East Greenwich
4.2 miNursing Home · East Greenwich, RI
Bayview Rehabilitation and Healthcare Center
6.2 miNursing Home · North Kingstown, RI
South Kingstown Nurs. & Rehab Ctr
6.4 miNursing Home · West Kingston, RI
Kingston Center for Rehabilitation and Health Care
6.8 miNursing Home · West Kingston, RI
Brentwood Health Center
7.4 miNursing Home · Warwick, RI