South Kingstown Nurs. & Rehab Ctr
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 28 Google reviews
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What this means for your family
This facility offers an excellent activity program and strong rehabilitation services that many families appreciate. However, because there are recurring reports of poor communication with management and inconsistent nursing response times, we recommend scheduling an unannounced visit to observe staff responsiveness and speaking directly with the administrator about how they handle family concerns.
Google Reviews
Google Reviews
28 reviews on Google“South Kingstown Nursing & Rehab Center receives polarized feedback, with some families praising the dedicated staff, engaging activities, and clean environment, while others report serious concerns regarding neglect and poor management. While many reviewers highlight a warm, home-like atmosphere and effective rehabilitation, critical reports cite issues with call light response times, hygiene, and communication with leadership.”
Quality Themes
Tap a score for detailsStrengths
- Engaging resident activities and outings
- Effective physical and speech therapy
- Warm, attentive nursing and CNA staff
- Clean, well-maintained facility
Concerns
- Neglect and poor nursing response times (mentioned by 3 reviewers)
- Unprofessional or dismissive management (mentioned by 2 reviewers)
- Poor hygiene and cleanliness in patient rooms (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 31 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We've heard great things about your resident outings and activities; could you tell us more about what a typical week looks like for the residents here?
- 2Since we know how important physical and speech therapy are for recovery, how do you coordinate those services with the daily nursing care?
- 3What is the protocol for ensuring nursing staff can respond quickly to call lights or urgent requests during the night shift?
- 4How does the management team ensure consistent communication with families regarding any changes in a resident's condition?
- 5What specific steps does your housekeeping team take to ensure that resident rooms and common areas are kept impeccably clean every day?
- 6In the event of a medical emergency after hours, how is the transition of care handled between the on-site staff and the attending physician?
Personalized based on this facility's data
Key Review Excerpts
“The activities that South Kingstown Rehab has for their residents are incredible! Fishing at the local pond, family celebrations, so many outdoor adventures to sunflower fields, campfires with s'mores, music on the lawn ..”
“The administrative staff lead by Cheryl has made us feel like this is a home. They answer our questions and update us on my stepfather's health, issues and direction of care whenever we ask.”
“The physical and speech therapy were good. However, the nursing staff was very poor, almost negligent. They did not answer the call light for over an hour.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
8
measures
2
measures
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints leading to three deficiencies, including concerns about resident abuse protection and bowel/bladder care. The facility shows recurring issues with infection control, safety protocols (fire drills), and care planning across multiple surveys from 2022 to 2025. While most deficiencies appear corrected, the pattern of repeated violations in basic care areas warrants careful consideration during your visit.
Feb 18, 2026Complaint1
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Apr 18, 2025Complaint4
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Feb 12, 2025Routine3
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Sep 20, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Feb 28, 2024Routine3
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Dec 8, 2022Routine4
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Nursing and Physician Services Deficiencies
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Federal Penalties
Fine
Feb 18, 2026
$21,645
Ownership & Operations
Who Operates This Facility
South Kingstown Nurs. & Rehab Ctr
for profit
Chain Affiliation
Health Concepts, Ltd.
5 facilities nationwide
Chain avg rating: 4.0/5 · Rank 3 of 5 (Best)
Ownership & Management
Owners
Ryan, David
Owner
Ryan, Sally
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
28 reviews from families & visitors
Official Website
Visit healthconceptsltd.com
Medicare data downloads
Original nursing home datasets
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