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Nursing HomeMedicaid

Brentwood Health Center

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

4000 Post Road, Warwick, RI 0288696 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
4.6/5

based on 67 Google reviews

5
4
3
2
1
Brentwood Health Center Nursing Home in Warwick, RI — Street View
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What this means for your family

Brentwood Health Center is highly recommended for its rehabilitation therapy and compassionate nursing staff, which have helped many residents return home successfully. However, families should be proactive about labeling personal belongings to prevent loss and should establish clear communication channels with management early on to ensure any concerns are addressed promptly.

Google Reviews

Google Reviews

67 reviews on Google
Brentwood Health Center is highly regarded for its rehabilitation services, with many families praising the attentive nursing staff and effective physical and occupational therapy programs. While the majority of reviews are glowing, a small number of families have raised serious concerns regarding communication, the loss of personal belongings, and inconsistent staffing levels. Overall, it is frequently cited as a preferred choice for post-hospital recovery due to its clean environment and compassionate care team.

Quality Themes

Tap a score for details
Food9.0Staff9.0Clean9.0ActivitiesN/AMeds2.0MemoryN/AComms5.0Value4.0

Strengths

  • Highly effective physical and occupational therapy
  • Warm, attentive, and professional nursing staff
  • Clean and well-maintained facility environment
  • Proactive follow-up care after discharge

Concerns

  • Loss of resident personal belongings (mentioned by 2 reviewers)
  • Poor communication and lack of responsiveness from management (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'14(1)'17(3)'19(5)'21(1)'24(2)'26(40)

Distribution · 80 analyzed

5
69
4
5
3
0
2
1
1
5
11 reviews posted between Dec 22, 2025Dec 26, 2025 · 11 were 5-star

How They Respond to Reviews

87%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed some wonderful feedback about your physical and occupational therapy programs; could you tell me more about how those therapies are integrated into a resident's daily routine?
  • 2What specific protocols do you have in place to ensure medication management is handled accurately and safely for every resident?
  • 3How does the management team ensure that families are kept informed and updated regarding any changes in a resident's care or facility updates?
  • 4Can you describe the systems you use to track and protect residents' personal belongings to prevent anything from being misplaced?
  • 5What is the process for handling medical emergencies or urgent care needs during the overnight hours?
  • 6What kind of daily activities or social events are planned to help residents stay engaged and connected with one another?

Personalized based on this facility's data


Key Review Excerpts

The staff at Brentwood welcomed them with open arms. Within a few weeks, the staff had them on the road to recovery and they ranted about the level of care they were both receiving.

Long-term resident's family · 2019★★★★★

Their physical therapy along long with their occupational therapy is thorough and complete. They get you back kon you feet in no time. My hats off to all the nurses and CNA's .Also the follow up calls from the staff checking on you after you return home.

Rehab patient · 2026★★★★★

I am a nurse, and can be rather critical of nursing care and they exceed my expectations. Everyone from the nursing staff to the house keepers were respectful, kind and courteous.

Family member · 2019★★★★★
Source: 67 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.70hrs
93%
Registered nurses for medical care
Total Nursing
3.71hrs
90%
All nurses + aides combined

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

6

measures

Worse Than Avg

8

measures

Mixed Results

3

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.4%
Better than Avg
Here
0.4%
US
12.1%
RI
15.5%
Kent
12.8%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility28.8%
Worse than Avg
Here
28.8%
US
19.4%
RI
22.4%
Kent
22.8%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility22.7%
Worse than Avg
Here
22.7%
US
14.4%
RI
19.5%
Kent
15.5%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility13.4%
Better than Avg
Here
13.4%
US
19.5%
RI
16.6%
Kent
16.7%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility17.5%
Mixed vs Avgs
Here
17.5%
US
15.4%
RI
22.7%
Kent
16.3%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility19.2%
Worse than Avg
Here
19.2%
US
15.3%
RI
17.5%
Kent
16.1%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility29.0%
Worse than Avg
Here
29.0%
US
79.7%
RI
78.2%
Kent
80.5%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility71.1%
Worse than Avg
Here
71.1%
US
81.8%
RI
77.7%
Kent
84.8%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.2%
Better than Avg
Here
1.2%
US
1.6%
RI
2.0%
Kent
2.2%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

8deficiencies
1penalties
Near state avg (8.7)
11 complaint-triggered
$82,492 in fines

Brentwood Health Center has concerning patterns with families filing nine complaint reports, triggering investigations that revealed ongoing issues with nursing care quality, medication management, and proper treatment delivery. The facility repeatedly struggles with ensuring nursing staff competency and meeting professional care standards, with these problems persisting across multiple surveys from 2023 through 2025, suggesting systemic challenges despite reported corrections.

Nov 19, 2025Complaint
1
0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

Jul 25, 2025Routine
6
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0726Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

0921Potential for harm · IsolatedCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Jul 25, 2025Complaint
1
0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Apr 18, 2025Complaint
4
0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

Oct 10, 2024Complaint
2
0658Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0726Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Jul 11, 2024Routine
15
0865Potential for harm · WidespreadCorrected

Administration Deficiencies

Have a plan that describes the process for conducting QAPI and QAA activities.

0351Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0730Potential for harm · WidespreadCorrected

Nursing and Physician Services Deficiencies

Observe each nurse aide's job performance and give regular training.

0809Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0039Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0920Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0923Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0698Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0623Minimal · PatternCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Federal Penalties

Fine

May 22, 2023

$82,492

Ownership & Operations

Who Operates This Facility

Owner / Operator

Brentwood Health Center

Organization Type

for profit

Chain Affiliation

Chain Name

Eden Healthcare

Chain Size

7 facilities nationwide

Chain avg rating: 2.7/5 · Rank 5 of 7

Ownership & Management

Owners

Gellis, Louis

Owner

100%

Key personnel

Gellis, LouisOfficer / DirectorPollack, JosephManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

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