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Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 71 Google reviews
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No Medicare penalties on record
This facility has areas of concern that warrant careful consideration. Registered Nurse hours are 93% of the EveryPlace reference benchmark; ask how RN coverage is allocated across shifts. The latest standard survey recorded 10 findings, above the RI average of 8.7. We recommend asking the administrator directly: "How are you addressing recent staffing shortfalls?" These are not reasons to panic, but they are reasons to ask tough questions and visit in person.
Brentwood Health Center is highly regarded for its rehabilitation services, with many families praising the attentive nursing staff and effective physical and occupational therapy programs. While the majority of reviews are glowing, a small number of families have raised serious concerns regarding communication, the loss of personal belongings, and inconsistent staffing levels. Overall, it is frequently cited as a preferred choice for post-hospital recovery due to its clean environment and compassionate care team.
Quality Themes
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Rating Trends
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Distribution · 84 analyzed
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Key Review Excerpts
“The staff at Brentwood welcomed them with open arms. Within a few weeks, the staff had them on the road to recovery and they ranted about the level of care they were both receiving.”
“Their physical therapy along long with their occupational therapy is thorough and complete. They get you back kon you feet in no time. My hats off to all the nurses and CNA's .Also the follow up calls from the staff checking on you after you return home.”
“I am a nurse, and can be rather critical of nursing care and they exceed my expectations. Everyone from the nursing staff to the house keepers were respectful, kind and courteous.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
6
measures
5
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Brentwood Health Center has concerning patterns with families filing nine complaint reports, triggering investigations that revealed ongoing issues with nursing care quality, medication management, and proper treatment delivery. The facility repeatedly struggles with ensuring nursing staff competency and meeting professional care standards, with these problems persisting across multiple surveys from 2023 through 2025, suggesting systemic challenges despite reported corrections.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Brentwood Health Center
for profit
Eden Healthcare
7 facilities nationwide
Chain avg rating: 2.7/5 · Rank 5 of 7
Owners
Gellis, Louis
Owner
Key personnel
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Medicare Care Compare
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Google Reviews
71 reviews from families & visitors
Official Website
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Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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