Brentwood Health Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 67 Google reviews

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What this means for your family
Brentwood Health Center is highly recommended for its rehabilitation therapy and compassionate nursing staff, which have helped many residents return home successfully. However, families should be proactive about labeling personal belongings to prevent loss and should establish clear communication channels with management early on to ensure any concerns are addressed promptly.
Google Reviews
Google Reviews
67 reviews on Google“Brentwood Health Center is highly regarded for its rehabilitation services, with many families praising the attentive nursing staff and effective physical and occupational therapy programs. While the majority of reviews are glowing, a small number of families have raised serious concerns regarding communication, the loss of personal belongings, and inconsistent staffing levels. Overall, it is frequently cited as a preferred choice for post-hospital recovery due to its clean environment and compassionate care team.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective physical and occupational therapy
- Warm, attentive, and professional nursing staff
- Clean and well-maintained facility environment
- Proactive follow-up care after discharge
Concerns
- Loss of resident personal belongings (mentioned by 2 reviewers)
- Poor communication and lack of responsiveness from management (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 80 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed some wonderful feedback about your physical and occupational therapy programs; could you tell me more about how those therapies are integrated into a resident's daily routine?
- 2What specific protocols do you have in place to ensure medication management is handled accurately and safely for every resident?
- 3How does the management team ensure that families are kept informed and updated regarding any changes in a resident's care or facility updates?
- 4Can you describe the systems you use to track and protect residents' personal belongings to prevent anything from being misplaced?
- 5What is the process for handling medical emergencies or urgent care needs during the overnight hours?
- 6What kind of daily activities or social events are planned to help residents stay engaged and connected with one another?
Personalized based on this facility's data
Key Review Excerpts
“The staff at Brentwood welcomed them with open arms. Within a few weeks, the staff had them on the road to recovery and they ranted about the level of care they were both receiving.”
“Their physical therapy along long with their occupational therapy is thorough and complete. They get you back kon you feet in no time. My hats off to all the nurses and CNA's .Also the follow up calls from the staff checking on you after you return home.”
“I am a nurse, and can be rather critical of nursing care and they exceed my expectations. Everyone from the nursing staff to the house keepers were respectful, kind and courteous.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
8
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Brentwood Health Center has concerning patterns with families filing nine complaint reports, triggering investigations that revealed ongoing issues with nursing care quality, medication management, and proper treatment delivery. The facility repeatedly struggles with ensuring nursing staff competency and meeting professional care standards, with these problems persisting across multiple surveys from 2023 through 2025, suggesting systemic challenges despite reported corrections.
Nov 19, 2025Complaint1
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Jul 25, 2025Routine6
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Jul 25, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Apr 18, 2025Complaint4
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Oct 10, 2024Complaint2
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Jul 11, 2024Routine15
Administration Deficiencies
Have a plan that describes the process for conducting QAPI and QAA activities.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Nursing and Physician Services Deficiencies
Observe each nurse aide's job performance and give regular training.
Nutrition and Dietary Deficiencies
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Federal Penalties
Fine
May 22, 2023
$82,492
Ownership & Operations
Who Operates This Facility
Brentwood Health Center
for profit
Chain Affiliation
Eden Healthcare
7 facilities nationwide
Chain avg rating: 2.7/5 · Rank 5 of 7
Ownership & Management
Owners
Gellis, Louis
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
67 reviews from families & visitors
Official Website
Visit brentwoodnursinghome.com
Medicare data downloads
Original nursing home datasets
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